<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
h1
{margin-top:12.0pt;
margin-right:0in;
margin-bottom:3.0pt;
margin-left:0in;
font-size:14.0pt;
font-family:"Times New Roman";}
h2
{margin-top:12.0pt;
margin-right:0in;
margin-bottom:3.0pt;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman";
font-style:italic;}
h3
{margin-top:12.0pt;
margin-right:0in;
margin-bottom:3.0pt;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman";}
p.MsoHeader, li.MsoHeader, div.MsoHeader
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
p.MsoFooter, li.MsoFooter, div.MsoFooter
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
p.MsoCaption, li.MsoCaption, div.MsoCaption
{margin-top:6.0pt;
margin-right:0in;
margin-bottom:6.0pt;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman";
font-weight:bold;}
p.MsoList, li.MsoList, div.MsoList
{margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:.5in;
margin-bottom:.0001pt;
text-indent:-.25in;
font-size:12.0pt;
font-family:"Times New Roman";}
p.MsoListBullet, li.MsoListBullet, div.MsoListBullet
{margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:.5in;
margin-bottom:.0001pt;
text-indent:-.25in;
font-size:12.0pt;
font-family:"Times New Roman";}
p.MsoListNumber, li.MsoListNumber, div.MsoListNumber
{margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:.5in;
margin-bottom:.0001pt;
text-indent:-.25in;
font-size:12.0pt;
font-family:"Times New Roman";}
p.MsoListBullet2, li.MsoListBullet2, div.MsoListBullet2
{margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:.75in;
margin-bottom:.0001pt;
text-indent:-.25in;
font-size:12.0pt;
font-family:"Times New Roman";}
p.MsoTitle, li.MsoTitle, div.MsoTitle
{margin-top:12.0pt;
margin-right:0in;
margin-bottom:3.0pt;
margin-left:0in;
text-align:center;
font-size:16.0pt;
font-family:Arial;
font-weight:bold;}
p.MsoSignature, li.MsoSignature, div.MsoSignature
{margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:3.0in;
margin-bottom:.0001pt;
text-align:justify;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EmailStyle26
{mso-style-type:personal;
font-family:Arial;
color:windowtext;}
span.EmailStyle27
{mso-style-type:personal;
font-family:Arial;
color:navy;}
span.EmailStyle28
{mso-style-type:personal-reply;
font-family:Arial;
color:navy;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>To clarify the information we are asking
for the term “discount fees” should have been used rather than “convenience
fees” in question #1.” We are looking at the cost to the
institution to provide students the use of credit card payments and the amount
of convenience fees being charged to a student/patron to offset these
costs. Sorry for the confusion.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cobo-bounces@lists.onenet.net [mailto:cobo-bounces@lists.onenet.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Mauck, Sheri<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, December 09, 2008
3:56 PM<br>
<b><span style='font-weight:bold'>To:</span></b> COBO@onenet.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [Cobo] Credit Card
Convenience Fee Survey</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We briefly discussed at the last Business Officers’
meeting, the fees institutions are paying for accepting credit card payments
for tuition and fees. Please provide us the following information so that
we can fully understand the impact to your operations for acceptance of credit
card payments. Please return your responses by email to <a
href="mailto:smauck@osrhe.edu">smauck@osrhe.edu</a>, by close of business,
December 19<sup>th</sup>. Thanks.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1. Please provide the total dollar amounts paid for
“<s>convenience</s>”<font color=navy><span style='color:navy'> “discount”</span></font>
fees to credit card companies for processing payments for the last three fiscal
years.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
FY2006
$__________________<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
FY2007
$__________________<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
FY2008
$__________________<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>1a. How much of this cost was offset
by “convenience fees” charged to students/patrons?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> FY2006 $__________________<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> FY2007 $__________________<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> FY2008 $__________________<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>2. What company(ies) are you using? Mastercard,
VISA, Discover, etc. Please <font color=navy><span style='color:navy'>list
</span></font>all vendors you are using.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>3. Are you utilizing the state’s contract for
credit card processing vendors? Yes, No<o:p></o:p></span></font></p>
</div>
</body>
</html>