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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hi everyone,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Y</span><span style='color:#1F497D'>our upgrade is now complete. Please take a look at the Upgrade Center on the Community for more information about the release. If you run into any issues, please contact our support team to ensure everything is logged and tracked properly. If you are logging issues through the portal, please use the following format in the subject line</span><span style='color:#1F497D'>:</span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>LE9.4.0 – OSRHE Test – <orgname> - <issue><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Please ensure that you assign any issues the proper priority and follow the normal escalation path if you feel that your issue is not being responded to in a timely manner.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>During verification, IPMS failed and we have sent this through to support.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Jen<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jen McDonald <br><b>Sent:</b> Monday, August 29, 2011 9:34 AM<br><b>To:</b> cmeyer@rose.edu; karen.klein@swosu.edu; 'Ben.Meredith@swosu.edu'; 'barichard@okcu.edu'; frank@onenet.net; 'd2l-alert@lists.onenet.net'<br><b>Cc:</b> Jon Neill<br><b>Subject:</b> upgrade reminder<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi everyone,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>This is just a reminder that your 9.4 test environment upgrade is scheduled to begin this Wednesday at 8:00am ET. I will let you know once it is complete. I have also attached our upgrade guide as a reminder to complete backups and to have access ready for us.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><img width=133 height=40 id="Picture_x0020_1" src="cid:image001.jpg@01CC67EC.833170E0" alt="Description: Description: D2L logo"><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'><br>Jen McDonald</span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:gray'><br></span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>Project Manager</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>Desire2Learn Incorporated</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'><br>1-519-772-0325 x293<br></span><u><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7E8083'><a href="mailto:Jen.McDonald@Desire2Learn.com"><span style='color:#7E8083'>Jen.McDonald@Desire2Learn.com</span></a></span></u><br><a href="http://www.desire2learn.com/" title="blocked::http://www.desire2learn.com/ http://www.desire2learn.com/"><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>www.Desire2Learn.com</span></a><o:p></o:p></p><p class=MsoNormal><span style='font-size:7.5pt;color:gray'><o:p> </o:p></span></p><p class=MsoNormal><a href="http://www.desire2learn.com/news/2011/Desire2Learn-Recognized-as-2011-Microsoft-Worldwide-Education-Partner-of-the-Year/"><span style='font-size:10.5pt;font-family:"Arial","sans-serif";color:windowtext;text-decoration:none'><img border=0 width=370 height=74 id="Picture_x0020_2" src="cid:image002.jpg@01CC67EC.833170E0"></span></a><span style='font-size:10.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>