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<div><font color="#1F497D">Hello,</font></div>
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<div><font color="#1F497D">I have completed the investigation and logged off your Production server.</font></div>
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<div><font face="Calibri, sans-serif">Mark Weiss</font></div>
<div><font face="Calibri, sans-serif">Tier 3 Technical Support Analyst</font></div>
<div><font face="Calibri, sans-serif">Professional Services</font></div>
<div><font face="Calibri, sans-serif">Desire2Learn2Learn Incorporated</font></div>
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<div><font face="Tahoma, sans-serif" size="2">_____________________________________________<br>
<b>From:</b> Mark Weiss <br>
<b>Sent:</b> Tuesday, November 15, 2011 8:29 AM<br>
<b>To:</b> 'd2l-alert@lists.onenet.net'<br>
<b>Cc:</b> Helpdesk; D2LSupport T3<br>
<b>Subject:</b> [Inc#144480] - Server Access </font></div>
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<div><font face="Calibri, sans-serif">Hello,</font></div>
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<div><font face="Calibri, sans-serif">I will be logging into your Production environment to investigate the error reported in ITSM ticket 144480. I will notify you as soon as I have logged off. </font></div>
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<div><font face="Calibri, sans-serif"> Mark Weiss</font></div>
<div><font face="Calibri, sans-serif">Tier 3 Technical Support Analyst</font></div>
<div><font face="Calibri, sans-serif">Professional Services</font></div>
<div><font face="Calibri, sans-serif">Desire2Learn2Learn Incorporated</font></div>
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