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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hi everyone,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Y</span><span style='color:#1F497D'>our upgrade is now complete. Please take a look at the Upgrade Center on the Community for more information about the release. If you run into any issues, please contact our support team to ensure everything is logged and tracked properly. If you are logging issues through the portal, please use the following format in the subject line</span><span style='color:#1F497D'>:</span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>LE9.4.1 SP1 – OSRHE Test – <orgname> - <issue><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>We encourage you to test all customizations including:<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:#1F497D'>Login page changes<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='color:#1F497D'>OrgDefinedId login logic<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Please ensure that you assign any issues the proper priority and follow the normal escalation path if you feel that your issue is not being responded to in a timely manner.</span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#FFC000'> <o:p></o:p></span></b></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Jen<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jen McDonald <br><b>Sent:</b> Tuesday, January 31, 2012 4:03 PM<br><b>To:</b> 'Richard, Beth A'; Meyer, Chris J.; Jon Neill<br><b>Cc:</b> Karen Klein<br><b>Subject:</b> RE: upgrade reminder<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Great, it’s scheduled for this Thursday now and I’ll let you know once it is complete.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks!<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Jen<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Richard, Beth A [mailto:barichard@okcu.edu] <br><b>Sent:</b> Tuesday, January 31, 2012 3:19 PM<br><b>To:</b> Meyer, Chris J.; Jen McDonald; Jon Neill<br><b>Cc:</b> Karen Klein<br><b>Subject:</b> RE: upgrade reminder<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Fine with me too!<o:p></o:p></span></p><p class=MsoNormal><a name="_MailEndCompose"></a><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Meyer, Chris J. [mailto:cmeyer@rose.edu] <br><b>Sent:</b> Tuesday, January 31, 2012 1:24 PM<br><b>To:</b> Jen McDonald; Jon Neill<br><b>Cc:</b> Karen Klein; Richard, Beth A<br><b>Subject:</b> RE: upgrade reminder<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Any time will be fine with Rose.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Chris<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;color:#365F91'>Chris Meyer</span></b><span style='font-size:10.0pt;color:#1F497D'> </span><span style='font-size:10.0pt;color:gray'>| Director, Instructional Technology | Rose State College | </span><span style='color:#1F497D'><a href="http://www.rose.edu"><span style='font-size:10.0pt;color:#365F91'>www.rose.edu</span></a></span><span style='font-size:10.0pt;color:gray'> <br>6420 S.E. 15<sup>th</sup> St. | Midwest City, OK 73110-2799 | v: 405.733.7913 | f: 405.733.7567 | e: </span><span style='color:#1F497D'><a href="mailto:cmeyer@rose.edu"><span style='font-size:10.0pt;color:#365F91'>cmeyer@rose.edu</span></a></span><span style='font-size:10.0pt;color:#1F497D'> </span><span style='color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jen McDonald <a href="mailto:[mailto:Jen.McDonald@Desire2Learn.com]">[mailto:Jen.McDonald@Desire2Learn.com]</a> <br><b>Sent:</b> Tuesday, January 31, 2012 1:08 PM<br><b>To:</b> Jon Neill; Meyer, Chris J.<br><b>Cc:</b> Karen Klein; Beth Richard<br><b>Subject:</b> upgrade reminder<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Hi everyone,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>This is just a reminder that your 9.4.1 SP1 test environment upgrade is scheduled for next Wed. Feb. 8<sup>th</sup> starting at 8:00am ET. I will let you know once it is complete. I have also attached our connection doc and upgrade guide as a reminder to complete backups and to have access ready for us.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>If we had time to upgrade your test environment this week instead, could this work for you?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><img border=0 width=133 height=40 id="Picture_x0020_1" src="cid:image001.jpg@01CCE18F.DECA3AF0" alt="Description: Description: Description: D2L logo"></span><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'><br>Jen McDonald</span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:gray'><br></span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>Project Manager<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>Implementation and Customization Services</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>Desire2Learn Incorporated</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'><br>1-519-772-0325 x293<br></span><u><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#7E8083'><a href="mailto:Jen.McDonald@Desire2Learn.com"><span style='color:#7E8083'>Jen.McDonald@Desire2Learn.com</span></a></span></u><span style='color:#1F497D'><br><a href="http://www.desire2learn.com/" title="blocked::http://www.desire2learn.com/ http://www.desire2learn.com/"><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>www.Desire2Learn.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p></div></body></html>