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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Good Morning, I will be accessing your environment shortly to begin the upgrade of the production environment.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Please let me know if you have any problems<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Regards<o:p></o:p></p><p class=MsoNormal>-Aine<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><img width=133 height=40 id="Picture_x0020_13" src="cid:image001.jpg@01CD0803.0BEF2B00" alt="Description: Description: D2L logo"><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:gray'><o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Aíne Bradley</span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:gray'><br></span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>SaaS and Hosting Specialist</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>Desire2Learn Incorporated</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'><br>1-519-772-0325<br><u><a href="mailto:aine.bradley@Desire2Learn.com"><span style='color:blue'>aine.bradley@Desire2Learn.com</span></a></u></span><span style='font-size:7.5pt;color:gray'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'><a href="http://www.desire2learn.com/"><span style='color:blue'>www.Desire2Learn.com</span></a><o:p></o:p></span></p><p class=MsoNormal><a href="http://www.desire2learn.com/video/clientExperience/"><span style='font-size:10.5pt;font-family:"Arial","sans-serif";color:windowtext;text-decoration:none'><img border=0 width=225 height=100 id="Picture_x0020_8" src="cid:image002.jpg@01CD0803.0BEF2B00"></span></a><span style='font-size:10.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>