<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>Chris,</div><div><br></div><div>I received your request. I'll forward this along to Implementation Services to cancel. Once cancellation has been confirmed I'll let you know. <br><br><div>Cary Smith</div><div>303-807-4800</div><div> </div></div><div><br>On Dec 6, 2012, at 4:26 PM, "Meyer, Chris J." <<a href="mailto:cmeyer@rose.edu">cmeyer@rose.edu</a>> wrote:<br><br></div><blockquote type="cite"><div>
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<div class="Section1">
<p class="MsoNormal"><span style="color:#1F497D">Cary,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The OSHRE consortium met today
to plan and discuss. We decided to delay upgrading our production environment
to 10.1. Though 10.1 comes with some great features, we feel our faculty need
more time to become familiar with the changes from the last upgrade before
moving into 10.1. To be honest, we have been burned by omissions on the part of
D2L support to verify that services were restarted properly after installation.
This has been documented to be the major source of problems in recent
applications of service packs and upgrades. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Since we already have a
maintenance window on January 2, 2013. Frank Hedges is investigating the
possibility of upgrading our server to Windows 2008. That way, when we do upgrade
to a future D2L version, the O.S. will be ready and tested on our current version.
Would you please confirm when you have cancelled the upgrade to 10.1 on our
production environment? I will let Frank communicate further with you and D2L
support about details he needs to make sure we can switch over our D2L instance
to Windows 2008 on January 2<sup>nd</sup> to take advantage of our planned
outage if possible. Thanks very much for your assistance.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Take care,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;color:#365F91">Chris Meyer</span></b><span style="font-size:10.0pt;color:#1F497D"> </span><span style="font-size:10.0pt;
color:gray">| Dean, Learning Resources Center | Rose State College | </span><span style="color:#1F497D"><a href="http://www.rose.edu"><span style="font-size:
10.0pt;color:#365F91">www.rose.edu</span></a></span><span style="font-size:
10.0pt;color:gray"> <br>
6420 S.E. 15<sup>th</sup> St. | Midwest City, OK 73110-2799 | v: 405.733.7913 |
f: 405.733.7567 | e: </span><span style="color:#1F497D"><a href="mailto:cmeyer@rose.edu"><span style="font-size:10.0pt;color:#365F91">cmeyer@rose.edu</span></a></span><span style="font-size:10.0pt;color:#1F497D"> </span><span style="color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Cary Smith
[<a href="mailto:Cary.Smith@Desire2Learn.com">mailto:Cary.Smith@Desire2Learn.com</a>] <br>
<b>Sent:</b> Thursday, October 11, 2012 12:34 PM<br>
<b>To:</b> Meyer, Chris J.<br>
<b>Subject:</b> RE: OSHRE D2L Upgrade Scheduling Comments<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Nov. 26<sup>th</sup> is the
soonest we can upgrade your test environment – We’ve added you to the
cancellation list in case something else opens up.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The Production upgrade has been
move to January 2, 2012. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Additionally, I’ve sent a
request to Customer Service to escalate Ticket # INC00200377 from August. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Regards, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cary <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Meyer, Chris J.
[<a href="mailto:cmeyer@rose.edu">mailto:cmeyer@rose.edu</a>] <br>
<b>Sent:</b> Thursday, October 11, 2012 9:37 AM<br>
<b>To:</b> Cary Smith<br>
<b>Subject:</b> RE: OSHRE D2L Upgrade Scheduling Comments<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Sooner is better. TEST can be
any time since we don’t have active users on it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Once you have the dates for the
upgrade worked out, would you please check on something for me? I submitted
ticket #</span> <span style="color:#1F497D">INC00200377 on 8/15/12 concerning
the same content issue on TEST that we had on PROD. I cannot view content on
the TEST site at all. I documented in the ticket what D2L Tech Support did on
PROD to fix the issue. I assume they can do the same thing to fix TEST. I would
like to have this fixed as soon as we can. Otherwise, the TEST site isn’t very
helpful. Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;color:#365F91">Chris Meyer</span></b><span style="font-size:10.0pt;color:#1F497D"> </span><span style="font-size:10.0pt;
color:gray">| Dean, Learning Resources Center | Rose State College | </span><span style="color:#1F497D"><a href="http://www.rose.edu"><span style="font-size:
10.0pt;color:#365F91">www.rose.edu</span></a></span><span style="font-size:
10.0pt;color:gray"> <br>
6420 S.E. 15<sup>th</sup> St. | Midwest City, OK 73110-2799 | v: 405.733.7913 |
f: 405.733.7567 | e: </span><span style="color:#1F497D"><a href="mailto:cmeyer@rose.edu"><span style="font-size:10.0pt;color:#365F91">cmeyer@rose.edu</span></a></span><span style="font-size:10.0pt;color:#1F497D"> </span><span style="color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Cary Smith <a href="mailto:[mailto:Cary.Smith@Desire2Learn.com]">[mailto:Cary.Smith@Desire2Learn.com]</a>
<br>
<b>Sent:</b> Thursday, October 11, 2012 10:12 AM<br>
<b>To:</b> Meyer, Chris J.<br>
<b>Subject:</b> RE: OSHRE D2L Upgrade Scheduling Comments<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I’ll check with Jen to confirm
the Jan. 2<sup>nd</sup> date. Is Nov. 26 still good to the Test
environment or would you like to see what dates are available sooner? <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Again, thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cary <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Meyer, Chris J. <a href="mailto:[mailto:cmeyer@rose.edu]">[mailto:cmeyer@rose.edu]</a> <br>
<b>Sent:</b> Thursday, October 11, 2012 9:07 AM<br>
<b>To:</b> Cary Smith<br>
<b>Subject:</b> RE: OSHRE D2L Upgrade Scheduling Comments<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">All of us have agreed that
January 2<sup>nd</sup> is a good day to upgrade to 10.1. Do you have that open?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;color:#365F91">Chris Meyer</span></b><span style="font-size:10.0pt;color:#1F497D"> </span><span style="font-size:10.0pt;
color:gray">| Dean, Learning Resources Center | Rose State College | </span><span style="color:#1F497D"><a href="http://www.rose.edu"><span style="font-size:
10.0pt;color:#365F91">www.rose.edu</span></a></span><span style="font-size:
10.0pt;color:gray"> <br>
6420 S.E. 15<sup>th</sup> St. | Midwest City, OK 73110-2799 | v: 405.733.7913 |
f: 405.733.7567 | e: </span><span style="color:#1F497D"><a href="mailto:cmeyer@rose.edu"><span style="font-size:10.0pt;color:#365F91">cmeyer@rose.edu</span></a></span><span style="font-size:10.0pt;color:#1F497D"> </span><span style="color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Cary Smith <a href="mailto:[mailto:Cary.Smith@Desire2Learn.com]">[mailto:Cary.Smith@Desire2Learn.com]</a>
<br>
<b>Sent:</b> Thursday, October 11, 2012 10:02 AM<br>
<b>To:</b> Meyer, Chris J.<br>
<b>Subject:</b> RE: OSHRE D2L Upgrade Scheduling Comments<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hi Chris, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Can you please confirm what date
you’ve agreed on for the Production upgrade? I’d like to let Jen know
right away so we can make the appropriate changes. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cary<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Meyer, Chris J. <a href="mailto:[mailto:cmeyer@rose.edu]">[mailto:cmeyer@rose.edu]</a> <br>
<b>Sent:</b> Wednesday, October 10, 2012 2:49 PM<br>
<b>To:</b> Richard, Beth A; Klein, Karen; Cary Smith<br>
<b>Cc:</b> Lindon-Burgett, Dana J.; <a href="mailto:frank@onenet.net">frank@onenet.net</a>;
Jon Neill<br>
<b>Subject:</b> RE: OSHRE D2L Upgrade Scheduling Comments<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">It is the first day back from
break, but yes January 2<sup>nd</sup> would be good.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;color:#365F91">Chris Meyer</span></b><span style="font-size:10.0pt;color:#1F497D"> </span><span style="font-size:10.0pt;
color:gray">| Dean, Learning Resources Center | Rose State College | </span><span style="color:#1F497D"><a href="http://www.rose.edu"><span style="font-size:
10.0pt;color:#365F91">www.rose.edu</span></a></span><span style="font-size:
10.0pt;color:gray"> <br>
6420 S.E. 15<sup>th</sup> St. | Midwest City, OK 73110-2799 | v: 405.733.7913 |
f: 405.733.7567 | e: </span><span style="color:#1F497D"><a href="mailto:cmeyer@rose.edu"><span style="font-size:10.0pt;color:#365F91">cmeyer@rose.edu</span></a></span><span style="font-size:10.0pt;color:#1F497D"> </span><span style="color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Richard, Beth A <a href="mailto:[mailto:barichard@okcu.edu]">[mailto:barichard@okcu.edu]</a> <br>
<b>Sent:</b> Wednesday, October 10, 2012 3:39 PM<br>
<b>To:</b> 'Klein, Karen'; Meyer, Chris J.; Cary Smith<br>
<b>Cc:</b> Lindon-Burgett, Dana J.; <a href="mailto:frank@onenet.net">frank@onenet.net</a>;
Jon Neill<br>
<b>Subject:</b> RE: OSHRE D2L Upgrade Scheduling Comments<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">That would be good for me </span><span style="font-family:Wingdings;color:#1F497D">J</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Beth Richard<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Instructional Technologist<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Oklahoma City University<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">2501 N Blackwelder Ave<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Oklahoma City, Oklahoma 73106<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Office: 405-208-5584<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Cell: 405-206-5745<o:p></o:p></span></b></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Klein, Karen <a href="mailto:[mailto:karen.klein@swosu.edu]">[mailto:karen.klein@swosu.edu]</a>
<br>
<b>Sent:</b> Wednesday, October 10, 2012 3:39 PM<br>
<b>To:</b> Richard, Beth A; 'Meyer, Chris J.'; Cary Smith<br>
<b>Cc:</b> Lindon-Burgett, Dana J.; <a href="mailto:frank@onenet.net">frank@onenet.net</a>;
Jon Neill<br>
<b>Subject:</b> RE: OSHRE D2L Upgrade Scheduling Comments<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Is January 2<sup>nd</sup> a
possibility?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="color:#365F91">- Karen<o:p></o:p></span></b></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Richard, Beth A <a href="mailto:[mailto:barichard@okcu.edu]">[mailto:barichard@okcu.edu]</a> <br>
<b>Sent:</b> Wednesday, October 10, 2012 3:22 PM<br>
<b>To:</b> 'Meyer, Chris J.'; Cary Smith; Klein, Karen<br>
<b>Cc:</b> Lindon-Burgett, Dana J.; <a href="mailto:frank@onenet.net">frank@onenet.net</a>;
Jon Neill<br>
<b>Subject:</b> RE: OSHRE D2L Upgrade Scheduling Comments<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Well the Maymester goes form May
13<sup>th</sup>-June 5<sup>th</sup>. If we did after hours installation,
I guess if they were late maybe after 8-9 pm if that’s even possible, it might
work but what I am concerned about is if we do that, I still have a lot of
faculty and students who work on D2L during the evening. But I <b>cannot
</b>do May 30<sup>th</sup> -June 1<sup>st</sup> because those are the nursing
doctorial intensives and they are very intense and serious and students/faculty
will need access to D2L most of the time.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Beth Richard<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Instructional Technologist<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Oklahoma City University<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">2501 N Blackwelder Ave<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Oklahoma City, Oklahoma 73106<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Office: 405-208-5584<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Cell: 405-206-5745<o:p></o:p></span></b></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Meyer, Chris J. <a href="mailto:[mailto:cmeyer@rose.edu]">[mailto:cmeyer@rose.edu]</a> <br>
<b>Sent:</b> Wednesday, October 10, 2012 3:14 PM<br>
<b>To:</b> Richard, Beth A; Cary Smith; Klein, Karen<br>
<b>Cc:</b> Lindon-Burgett, Dana J.; <a href="mailto:frank@onenet.net">frank@onenet.net</a>;
Jon Neill<br>
<b>Subject:</b> RE: OSHRE D2L Upgrade Scheduling Comments<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Beth,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I don’t even know if this is an
option. I’m just going on an informal conversation at breakfast last Thursday.
If D2L has after hours installation in May, is that an option? What times are
acceptable for the last two weeks in May?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;color:#365F91">Chris Meyer</span></b><span style="font-size:10.0pt;color:#1F497D"> </span><span style="font-size:10.0pt;
color:gray">| Dean, Learning Resources Center | Rose State College | </span><span style="color:#1F497D"><a href="http://www.rose.edu"><span style="font-size:
10.0pt;color:#365F91">www.rose.edu</span></a></span><span style="font-size:
10.0pt;color:gray"> <br>
6420 S.E. 15<sup>th</sup> St. | Midwest City, OK 73110-2799 | v: 405.733.7913 |
f: 405.733.7567 | e: </span><span style="color:#1F497D"><a href="mailto:cmeyer@rose.edu"><span style="font-size:10.0pt;color:#365F91">cmeyer@rose.edu</span></a></span><span style="font-size:10.0pt;color:#1F497D"> </span><span style="color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Richard, Beth A <a href="mailto:[mailto:barichard@okcu.edu]">[mailto:barichard@okcu.edu]</a> <br>
<b>Sent:</b> Wednesday, October 10, 2012 3:10 PM<br>
<b>To:</b> Meyer, Chris J.; Cary Smith; Klein, Karen<br>
<b>Cc:</b> Lindon-Burgett, Dana J.; <a href="mailto:frank@onenet.net">frank@onenet.net</a>;
Jon Neill<br>
<b>Subject:</b> RE: OSHRE D2L Upgrade Scheduling Comments<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I don’t mind waiting on an
upgrade if necessary but May would be a bad time for us because we start summer
“Maymester” courses immediately after graduation. If we don’t upgrade in
December or early January, then OCU will need to wait until August after the 2<sup>nd</sup>.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Beth Richard<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Instructional Technologist<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Oklahoma City University<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">2501 N Blackwelder Ave<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Oklahoma City, Oklahoma 73106<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Office: 405-208-5584<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:Papyrus;
color:#1F497D">Cell: 405-206-5745<o:p></o:p></span></b></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Meyer, Chris J. <a href="mailto:[mailto:cmeyer@rose.edu]">[mailto:cmeyer@rose.edu]</a> <br>
<b>Sent:</b> Wednesday, October 10, 2012 3:04 PM<br>
<b>To:</b> Cary Smith; Klein, Karen<br>
<b>Cc:</b> Richard, Beth A; Lindon-Burgett, Dana J.; <a href="mailto:frank@onenet.net">frank@onenet.net</a>; Jon Neill<br>
<b>Subject:</b> RE: OSHRE D2L Upgrade Scheduling Comments<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I should also say that I don’t
want to see us force this in December. If we need to wait until May to feel
comfortable with the upgrade, I’m all for waiting and working the “kinks” out. :)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;color:#365F91">Chris Meyer</span></b><span style="font-size:10.0pt;color:#1F497D"> </span><span style="font-size:10.0pt;
color:gray">| Dean, Learning Resources Center | Rose State College | </span><span style="color:#1F497D"><a href="http://www.rose.edu"><span style="font-size:
10.0pt;color:#365F91">www.rose.edu</span></a></span><span style="font-size:
10.0pt;color:gray"> <br>
6420 S.E. 15<sup>th</sup> St. | Midwest City, OK 73110-2799 | v: 405.733.7913 |
f: 405.733.7567 | e: </span><span style="color:#1F497D"><a href="mailto:cmeyer@rose.edu"><span style="font-size:10.0pt;color:#365F91">cmeyer@rose.edu</span></a></span><span style="font-size:10.0pt;color:#1F497D"> </span><span style="color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Cary Smith <a href="mailto:[mailto:Cary.Smith@Desire2Learn.com]">[mailto:Cary.Smith@Desire2Learn.com]</a>
<br>
<b>Sent:</b> Wednesday, October 10, 2012 2:59 PM<br>
<b>To:</b> Klein, Karen<br>
<b>Cc:</b> Meyer, Chris J.; Richard, Beth A; Lindon-Burgett, Dana J.; <a href="mailto:frank@onenet.net">frank@onenet.net</a>; Jon Neill<br>
<b>Subject:</b> Re: OSHRE D2L Upgrade Scheduling Comments<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Karen,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">What date in Dec works for you? I can ask Jen to
change the date to meet your needs.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Cary<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Cary Smith<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Sr. Account Manager<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Desire2Learn Ltd.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">1-303-807-4800<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><a href="mailto:Cary.Smith@Desire2Learn.com">Cary.Smith@Desire2Learn.com</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><a href="http://www.Desire2Learn.com">www.Desire2Learn.com</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Oct 10, 2012, at 1:53 PM, "Klein, Karen" <<a href="mailto:karen.klein@swosu.edu">karen.klein@swosu.edu</a>> wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal"><span style="color:#1F497D">The date for Test is fine but
the Production upgrade on the 18<sup>th</sup> of December is right in the
middle of our finals. That definitely WON’T be an option for me. Sorry!</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal"><b><span style="color:#365F91">- Karen</span></b><o:p></o:p></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Cary Smith [<a href="mailto:Cary.Smith@Desire2Learn.com">mailto:Cary.Smith@Desire2Learn.com</a>]
<br>
<b>Sent:</b> Wednesday, October 10, 2012 2:46 PM<br>
<b>To:</b> Meyer, Chris J.<br>
<b>Cc:</b> Klein, Karen; Richard, Beth A; Lindon-Burgett, Dana J.; <a href="mailto:frank@onenet.net">frank@onenet.net</a>; Jon Neill<br>
<b>Subject:</b> RE: OSHRE D2L Upgrade Scheduling Comments</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris, </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Jen McDonald has scheduled your
Production environment upgrade for the following dates. Let me know if
these dates work for everyone. </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I’ve scheduled their production
environment upgrade for December 18<sup>th</sup> . I’ve also rescheduled
their test environment for November 26<sup>th</sup> to try and give them an
extra week for testing.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Regards,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Cary </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Meyer, Chris J. <a href="mailto:[mailto:cmeyer@rose.edu]">[mailto:cmeyer@rose.edu]</a> <br>
<b>Sent:</b> Tuesday, October 09, 2012 7:48 AM<br>
<b>To:</b> Cary Smith<br>
<b>Cc:</b> Klein, Karen; Richard, Beth A; Lindon-Burgett, Dana J.; <a href="mailto:frank@onenet.net">frank@onenet.net</a><br>
<b>Subject:</b> OSHRE D2L Upgrade Scheduling Comments</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="color:#365F91">Cary,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#365F91"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#365F91">Below are the comments from each
of the member schools on the OSHRE server to help in scheduling D2L upgrades.
TEST can be upgraded any time. It looks like the best time to upgrade PROD is
the 3<sup>rd</sup> week in December (15-21) or the 1<sup>st</sup> week in
January (4-7). If we can schedule an off-hours time in the 2<sup>nd</sup> half
of May, that would be acceptable too. If you expect a roll-out of after-hours
installation services before May, would you schedule an upgrade on PROD for
that timeframe? We would cancel before the end of March if we find a concern on
TEST. Does that sound good everyone? I hope this helps.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#365F91"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#365F91">Chris</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#365F91"> </span><o:p></o:p></p>
<h2>OCU Academic Calendar and Comments about D2L Upgrades<o:p></o:p></h2>
<p class="MsoNormal"><b><span style="color:#1F497D">Dates when classes are in
session:</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Fall 2012: Aug 20-Dec 18</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Nursing doctorial intensive: Jan
3<sup>rd</sup>-5<sup>th</sup> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Spring: Jan 9<sup>th</sup>-May
10<sup>th</sup> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Nursing doctorial intensive: May
30<sup>th</sup>-June 1<sup>st</sup> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Summer (All sessions): May 13<sup>th</sup>-Aug
2<sup>nd</sup></span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Fall 2013: Aug 19th</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Worst time to upgrade:</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">The week before school starts in
the Fall because it is just too chaotic, and the issue with trying to squeeze
in between is that we have programs that go beyond our regular school hours
like the nursing doctorial. It wouldn’t quite so bad if we could upgrade
during off hours. If we can do that, then times like in between the last
week in May and first week of June wouldn’t be too bad.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Best times to upgrade:</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Jan: beginning of the first week
before the 3<sup>rd</sup> or the 2<sup>nd</sup> week</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Dec: 3<sup>rd</sup> week</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">August: 2<sup>nd</sup> week</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Other comments: </span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Same comment as Karen. </span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<h2>SWOSU Academic Calendar and Comments about D2L Upgrades<o:p></o:p></h2>
<p class="MsoNormal"><b><span style="color:#1F497D">Dates when classes are in
session:</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Fall 2012: August 22 – December
21</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Spring 2013: January 9 – May 11</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Summer 2013: June 4 – July 31</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Fall 2013: August 21 – December
20</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Worst time to upgrade:</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Within a week of school starting
in August. We have some interim courses between spring and summer, and summer
and fall but those can be handled with prior notice via News announcements.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Best times to upgrade:</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">May: 2<sup>nd</sup> half</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Jan: 1<sup>st</sup> week</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Dec: 3<sup>rd</sup> week</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Other comments: </span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Maybe Cary can provide pricing
if we’re interested in ‘after hours’ upgrades.</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<h2>Rose Academic Calendar and Comments about D2L Upgrades<o:p></o:p></h2>
<p class="MsoNormal"><b><span style="color:#1F497D">Dates when classes are in
session:</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Fall: Roughly August 20th –
December 15th</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Spring: Roughly January 20th –
May 18th</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Summer: Most of June and July</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Interim: We have interim courses
in session at all in-between times.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Worst time to upgrade:</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">August. We have interim courses.
Many faculty ignore communication about upgrade until it is impending. An
August date is too far in the future for most faculty to be concerned. Then,
they return from summer break and it is too late.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Best times to upgrade:</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">May: 2<sup>nd</sup> half</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Jan: 1<sup>st</sup> week</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Dec: 3<sup>rd</sup> week</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Other comments:</span></b><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">If D2L rolls out after hours
upgrades, it may open more options.</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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</blockquote>
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