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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Sorry I haven’t responded sooner, so basically we are thinking of just holding off everything until we are ready for the next upgrade correct? I’m fine with that as long as there isn’t a pressing reason to get this ball rolling sooner.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-family:Papyrus;color:#1F497D'>Beth Richard<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-family:Papyrus;color:#1F497D'>Instructional Technologist<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-family:Papyrus;color:#1F497D'>Oklahoma City University<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-family:Papyrus;color:#1F497D'>2501 N Blackwelder Ave<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-family:Papyrus;color:#1F497D'>Oklahoma City, Oklahoma 73106<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-family:Papyrus;color:#1F497D'>Office: 405-208-5584<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-family:Papyrus;color:#1F497D'>Cell: 405-206-5745<o:p></o:p></span></b></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> d2l-alert-bounces@lists.onenet.net [mailto:d2l-alert-bounces@lists.onenet.net] <b>On Behalf Of </b>Meyer, Chris J.<br><b>Sent:</b> Thursday, December 20, 2012 1:12 PM<br><b>To:</b> Cary Smith<br><b>Cc:</b> d2l-alert<br><b>Subject:</b> Re: [D2l-alert] Feedback Needed on Upgrade<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Based upon this, I suggest we hold off on everything. It seems that we must upgrade PROD to 10.1 (which may not happen until January, 2014) before we upgrade the server O.S. That means the O.S. upgrade won’t happen until May, 2014. Frank and Cary, is this a likely scenario? Are there technical problems with the wait?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Chris<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365F91'>Chris Meyer</span></b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:gray'>| Dean, Learning Resources Center | Rose State College | </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.rose.edu"><span style='font-size:10.0pt;color:#365F91'>www.rose.edu</span></a></span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:gray'> <br>6420 S.E. 15<sup>th</sup> St. | Midwest City, OK 73110-2799 | v: 405.733.7913 | f: 405.733.7567 | e: </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:cmeyer@rose.edu"><span style='font-size:10.0pt;color:#365F91'>cmeyer@rose.edu</span></a></span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Cary Smith [<a href="mailto:Cary.Smith@Desire2Learn.com">mailto:Cary.Smith@Desire2Learn.com</a>] <br><b>Sent:</b> Thursday, December 20, 2012 12:59 PM<br><b>To:</b> Meyer, Chris J.<br><b>Cc:</b> Frank Hedges; d2l-alert<br><b>Subject:</b> Re: [D2l-alert] Feedback Needed on Upgrade<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Helvetica","sans-serif"'>Our recommendation is to do the Prod upgrade, then Windows 2008 later – they need to be distinct efforts, and should have ample time between them for testing and risk mitigation.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Helvetica","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Helvetica","sans-serif"'>To answer the specific question below – we recommend getting Prod up to 10.1.</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Cary Smith<o:p></o:p></p></div><div><p class=MsoNormal>303-807-4800<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br>On Dec 20, 2012, at 9:49 AM, "Meyer, Chris J." <<a href="mailto:cmeyer@rose.edu">cmeyer@rose.edu</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt;-webkit-text-size-adjust: auto'><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>This upgrade sounds much more complicated and may require more coordination of parties than I anticipated. I had not counted on D2L support being involved so much that they would require a fee and that you would need a PO. This project would definitely be a priority before any other major upgrades. We could plan on an O.S. upgrade in May or August. Frank, if you recommend that we hold off and just apply any service packs that are available on January 2<sup>nd</sup>, I defer to your experience with these things. It seems like a lot of hurdles to cram in the next few days for this to be pulled off smoothly. We do want a smooth procedure. The downside to applying service packs on PROD now is that our TEST and our PROD are now on two different versions. The TEST is on 10.1.0 and PROD is on 10.0.0.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cary, what does D2L recommend for applying service packs to PROD when they cannot be applied on TEST first?</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Chris</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365F91'>Chris Meyer</span></b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:gray'>| Dean, Learning Resources Center | Rose State College | </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.rose.edu"><span style='font-size:10.0pt;color:#365F91'>www.rose.edu</span></a></span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:gray'> <br>6420 S.E. 15<sup>th</sup> St. | Midwest City, OK 73110-2799 | v: 405.733.7913 | f: 405.733.7567 | e: </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:cmeyer@rose.edu"><span style='font-size:10.0pt;color:#365F91'>cmeyer@rose.edu</span></a></span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:d2l-alert-bounces@lists.onenet.net">d2l-alert-bounces@lists.onenet.net</a> [<a href="mailto:d2l-alert-bounces@lists.onenet.net">mailto:d2l-alert-bounces@lists.onenet.net</a>] <b>On Behalf Of </b>Frank Hedges<br><b>Sent:</b> Thursday, December 20, 2012 10:03 AM<br><b>To:</b> d2l-alert<br><b>Subject:</b> [D2l-alert] Feedback Needed on Upgrade</span><o:p></o:p></p></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Hello Everyone, <o:p></o:p></p><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>I am not sure if everyone gets these notices from D2L, but I will forward these as I get them. The notice is listed at the bottom of this email. <o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Concerning the possibility of performing an upgrade on Jan 2nd, I submitted the request to Cary on 12/11 and Cary said it can take sometime to get a final quote. Cary informed me today the he should have a final quoted cost OneNet will incur to migrate to the new 2008 servers tomorrow, Dec. 21. <o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>The most important question now, assuming I get a PO and D2L can schedule the work for test next week and production on Jan. 2nd, is everyone comfortable with having a short time to test the upgrade before we upgrade production? If D2L can upgrade our test system by Dec. 27th, that will give everyone 5 calendar days to test. I am ok with this since we are not changing the app just upgrading the server OS. Please provide feedback, since I know in lieu of the OS upgrade we may want to have D2L apply a service pack. <o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Thanks<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Frank Hedges<o:p></o:p></p></div><div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'>-------- Original Message --------<br>From: <span class=sender><b>D2L Customer Service </b><<a href="mailto:customerservice@Desire2Learn.com">customerservice@Desire2Learn.com</a>></span><br><span class=sender>Date: Dec 19, 2012 3:50:04 PM</span><br><span class=sender>Subject: D2L Customer Service Notification: Latest Windows Framework is not compatible</span><o:p></o:p></p><div><table class=MsoNormalTable border=0 cellpadding=0><tr><td style='padding:.75pt .75pt .75pt .75pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>To D2L Self-Hosted Clients:</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Please be advised that Windows Server 2008 R2 SP1 contains Powershell 3.0 as part of Windows Framework 3.0, which is not compatible with Desire2Learn deployment software.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>We recommend that you <b>do</b> <b>not</b> upgrade your D2L servers to this Microsoft Framework at this time. </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>If you have already upgraded your D2L environment to this </span><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Service Pack, <span style='color:black'>we recommend that you uninstall the Windows Framework 3.0 until we have a resolution to this issue. Uninstall information can be found here: <a href="http://support.microsoft.com/kb/2506143" target=1><span style='color:windowtext'>http://support.microsoft.com/kb/2506143</span></a></span></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>If your servers contain this Microsoft Framework, Desire2Learn will be unable to carry out any deployments or upgrades to your site. As a result, any deployments or upgrades may potentially be delayed and/or rescheduled. This includes Service Packs, hotfixes, version upgrades, tool deployments, customization deployments, etc. </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>We have posted a News item on the D2L Support Portal and will provide any new information within this News article.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> </span><o:p></o:p></p><div style='border:none;border-bottom:solid windowtext 1.5pt;padding:0in 0in 1.0pt 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Thank You.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> </span><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Desire2Learn Customer Service & Support</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><img border=0 width=204 height=41 id="Picture_x0020_1" src="http://webmail.onenet.net/iwc/svc/wmap/attach/image001.jpg?token=BB5riiHzjF&mbox=INBOX&uid=123671&number=4&type=image&subtype=jpeg&process=html%2Cjs%2Clink%2Ctarget%2Cbinhex" alt="Description: cid:image001.jpg@01CDDE01.F501EC90"></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA> </span><o:p></o:p></p></div></td></tr></table></div><p class=MsoNormal><br><br><span class=sender>--</span><o:p></o:p></p><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Frank Hedges - Systems Engineer</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>OneNet/Oklahoma State Regents for Higher Education</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="mailto:frank@onenet.net">frank@onenet.net</a> - Ph: 405-225-9183</span> <o:p></o:p></p></div></div></div></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt;-webkit-text-size-adjust: auto'><div><p class=MsoNormal>_______________________________________________<br>D2l-alert mailing list<br><a href="mailto:D2l-alert@lists.onenet.net">D2l-alert@lists.onenet.net</a><br><a href="http://lists.onenet.net/mailman/listinfo/d2l-alert">http://lists.onenet.net/mailman/listinfo/d2l-alert</a><o:p></o:p></p></div></blockquote></div></body></html>