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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Based upon this, I suggest we hold off on everything. It seems
that we must upgrade PROD to 10.1 (which may not happen until January, 2014)
before we upgrade the server O.S. That means the O.S. upgrade won’t happen
until May, 2014. Frank and Cary, is this a likely scenario? Are there technical
problems with the wait?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Chris<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365F91'>Chris
Meyer</span></b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:gray'>| Dean, Learning Resources Center | Rose State College | </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a
href="http://www.rose.edu"><span style='font-size:10.0pt;color:#365F91'>www.rose.edu</span></a></span><span
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:gray'> <br>
6420 S.E. 15<sup>th</sup> St. | Midwest City, OK 73110-2799 | v: 405.733.7913 |
f: 405.733.7567 | e: </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="mailto:cmeyer@rose.edu"><span style='font-size:10.0pt;
color:#365F91'>cmeyer@rose.edu</span></a></span><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'> </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Cary Smith
[mailto:Cary.Smith@Desire2Learn.com] <br>
<b>Sent:</b> Thursday, December 20, 2012 12:59 PM<br>
<b>To:</b> Meyer, Chris J.<br>
<b>Cc:</b> Frank Hedges; d2l-alert<br>
<b>Subject:</b> Re: [D2l-alert] Feedback Needed on Upgrade<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-family:"Helvetica","sans-serif"'>Our recommendation is to do the
Prod upgrade, then Windows 2008 later – they need to be distinct efforts, and
should have ample time between them for testing and risk mitigation.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-family:"Helvetica","sans-serif"'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-family:"Helvetica","sans-serif"'>To answer the specific question
below – we recommend getting Prod up to 10.1.</span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>Cary Smith<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>303-807-4800<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><br>
On Dec 20, 2012, at 9:49 AM, "Meyer, Chris J." <<a
href="mailto:cmeyer@rose.edu">cmeyer@rose.edu</a>> wrote:<o:p></o:p></p>
</div>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt;-webkit-text-size-adjust: auto'>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>This upgrade sounds much more complicated and may require more
coordination of parties than I anticipated. I had not counted on D2L support
being involved so much that they would require a fee and that you would need a
PO. This project would definitely be a priority before any other major
upgrades. We could plan on an O.S. upgrade in May or August. Frank, if you
recommend that we hold off and just apply any service packs that are available
on January 2<sup>nd</sup>, I defer to your experience with these things. It
seems like a lot of hurdles to cram in the next few days for this to be pulled
off smoothly. We do want a smooth procedure. The downside to applying service
packs on PROD now is that our TEST and our PROD are now on two different
versions. The TEST is on 10.1.0 and PROD is on 10.0.0.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Cary, what does D2L recommend for applying service packs to PROD
when they cannot be applied on TEST first?</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Chris</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365F91'>Chris
Meyer</span></b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:gray'>| Dean, Learning Resources Center | Rose State College | </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a
href="http://www.rose.edu"><span style='font-size:10.0pt;color:#365F91'>www.rose.edu</span></a></span><span
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:gray'> <br>
6420 S.E. 15<sup>th</sup> St. | Midwest City, OK 73110-2799 | v: 405.733.7913 |
f: 405.733.7567 | e: </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="mailto:cmeyer@rose.edu"><span style='font-size:10.0pt;
color:#365F91'>cmeyer@rose.edu</span></a></span><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a
href="mailto:d2l-alert-bounces@lists.onenet.net">d2l-alert-bounces@lists.onenet.net</a>
[<a href="mailto:d2l-alert-bounces@lists.onenet.net">mailto:d2l-alert-bounces@lists.onenet.net</a>]
<b>On Behalf Of </b>Frank Hedges<br>
<b>Sent:</b> Thursday, December 20, 2012 10:03 AM<br>
<b>To:</b> d2l-alert<br>
<b>Subject:</b> [D2l-alert] Feedback Needed on Upgrade</span><o:p></o:p></p>
</div>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Hello Everyone, <o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>I am not sure if everyone gets these notices from D2L, but I
will forward these as I get them. The notice is listed at the bottom of
this email. <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Concerning the possibility of performing an upgrade on Jan
2nd, I submitted the request to Cary on 12/11 and Cary said it can take
sometime to get a final quote. Cary informed me today the he should have
a final quoted cost OneNet will incur to migrate to the new 2008 servers
tomorrow, Dec. 21. <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>The most important question now, assuming I get a PO and D2L
can schedule the work for test next week and production on Jan. 2nd, is
everyone comfortable with having a short time to test the upgrade before we
upgrade production? If D2L can upgrade our test system by Dec. 27th, that
will give everyone 5 calendar days to test. I am ok with this since we
are not changing the app just upgrading the server OS. Please provide
feedback, since I know in lieu of the OS upgrade we may want to have D2L apply
a service pack. <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Thanks<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Frank Hedges<o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>-------- Original Message
--------<br>
From: <span class=sender><b>D2L Customer Service </b><<a
href="mailto:customerservice@Desire2Learn.com">customerservice@Desire2Learn.com</a>></span><br>
<span class=sender>Date: Dec 19, 2012 3:50:04 PM</span><br>
<span class=sender>Subject: D2L Customer Service Notification: Latest Windows
Framework is not compatible</span><o:p></o:p></p>
<div>
<table class=MsoNormalTable border=0 cellpadding=0>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>To D2L Self-Hosted Clients:</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Please be advised that Windows Server 2008 R2 SP1 contains
Powershell 3.0 as part of Windows Framework 3.0, which is not compatible with
Desire2Learn deployment software.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>We recommend that you <b>do</b> <b>not</b> upgrade your D2L
servers to this Microsoft Framework at this time. </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>If you have already upgraded your D2L environment to this </span><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Service
Pack, <span style='color:black'>we recommend that you uninstall the Windows
Framework 3.0 until we have a resolution to this issue. Uninstall
information can be found here: <a
href="http://support.microsoft.com/kb/2506143" target=1><span
style='color:windowtext'>http://support.microsoft.com/kb/2506143</span></a></span></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>If your servers contain this Microsoft Framework, Desire2Learn
will be unable to carry out any deployments or upgrades to your site. As a
result, any deployments or upgrades may potentially be delayed and/or
rescheduled. This includes Service Packs, hotfixes, version upgrades, tool
deployments, customization deployments, etc. </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>We have posted a News item on the D2L Support Portal and will
provide any new information within this News article.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'> </span><o:p></o:p></p>
<div style='border:none;border-bottom:solid windowtext 1.5pt;padding:0in 0in 1.0pt 0in'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Thank You.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'> </span><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Desire2Learn Customer Service & Support</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><img border=0 width=204 height=41 id="Picture_x0020_1"
src="http://webmail.onenet.net/iwc/svc/wmap/attach/image001.jpg?token=BB5riiHzjF&mbox=INBOX&uid=123671&number=4&type=image&subtype=jpeg&process=html%2Cjs%2Clink%2Ctarget%2Cbinhex"
alt="Description: cid:image001.jpg@01CDDE01.F501EC90"></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-CA> </span><o:p></o:p></p>
</div>
</td>
</tr>
</table>
</div>
<p class=MsoNormal><br>
<br>
<span class=sender>--</span><o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Frank Hedges - Systems
Engineer</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>OneNet/Oklahoma
State Regents for Higher Education</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="mailto:frank@onenet.net">frank@onenet.net</a> - Ph: 405-225-9183</span> <o:p></o:p></p>
</div>
</div>
</div>
</div>
</blockquote>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt;-webkit-text-size-adjust: auto'>
<div>
<p class=MsoNormal>_______________________________________________<br>
D2l-alert mailing list<br>
<a href="mailto:D2l-alert@lists.onenet.net">D2l-alert@lists.onenet.net</a><br>
<a href="http://lists.onenet.net/mailman/listinfo/d2l-alert">http://lists.onenet.net/mailman/listinfo/d2l-alert</a><o:p></o:p></p>
</div>
</blockquote>
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