<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div><p class="MsoNormal"><font face="Helvetica" size="3"><span style="-webkit-text-size-adjust: auto; background-color: rgba(255, 255, 255, 0);">Our recommendation is to do the Prod upgrade, then Windows 2008 later – they need to be distinct efforts, and should have ample time between them for testing and risk mitigation.<o:p></o:p></span></font></p><p class="MsoNormal"><font face="Helvetica" size="3"><span style="-webkit-text-size-adjust: auto; background-color: rgba(255, 255, 255, 0);"> </span></font></p><p class="MsoNormal"><font face="Helvetica" size="3"><span style="-webkit-text-size-adjust: auto; background-color: rgba(255, 255, 255, 0);">To answer the specific question below – we recommend getting Prod up to 10.1.</span></font></p><br><div style="-webkit-text-size-adjust: auto; ">Cary Smith</div><div style="-webkit-text-size-adjust: auto; ">303-807-4800</div><div style="-webkit-text-size-adjust: auto; "> </div></div><div style="-webkit-text-size-adjust: auto; "><br>On Dec 20, 2012, at 9:49 AM, "Meyer, Chris J." <<a href="mailto:cmeyer@rose.edu">cmeyer@rose.edu</a>> wrote:<br><br></div><blockquote type="cite" style="-webkit-text-size-adjust: auto; "><div>
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<div class="Section1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">This upgrade sounds much more complicated and may require more coordination
of parties than I anticipated. I had not counted on D2L support being involved
so much that they would require a fee and that you would need a PO. This
project would definitely be a priority before any other major upgrades. We could
plan on an O.S. upgrade in May or August. Frank, if you recommend that we hold
off and just apply any service packs that are available on January 2<sup>nd</sup>,
I defer to your experience with these things. It seems like a lot of hurdles to
cram in the next few days for this to be pulled off smoothly. We do want a
smooth procedure. The downside to applying service packs on PROD now is that
our TEST and our PROD are now on two different versions. The TEST is on 10.1.0
and PROD is on 10.0.0.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Cary, what does D2L recommend for applying service packs to PROD
when they cannot be applied on TEST first?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365F91">Chris
Meyer</span></b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"> </span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";
color:gray">| Dean, Learning Resources Center | Rose State College | </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://www.rose.edu"><span style="font-size:10.0pt;color:#365F91">www.rose.edu</span></a></span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:gray"> <br>
6420 S.E. 15<sup>th</sup> St. | Midwest City, OK 73110-2799 | v: 405.733.7913 |
f: 405.733.7567 | e: </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><a href="mailto:cmeyer@rose.edu"><span style="font-size:10.0pt;
color:#365F91">cmeyer@rose.edu</span></a></span><span style="font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:d2l-alert-bounces@lists.onenet.net">d2l-alert-bounces@lists.onenet.net</a> [<a href="mailto:d2l-alert-bounces@lists.onenet.net">mailto:d2l-alert-bounces@lists.onenet.net</a>] <b>On
Behalf Of </b>Frank Hedges<br>
<b>Sent:</b> Thursday, December 20, 2012 10:03 AM<br>
<b>To:</b> d2l-alert<br>
<b>Subject:</b> [D2l-alert] Feedback Needed on Upgrade<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello Everyone, <o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I am not sure if everyone gets these notices from D2L, but I
will forward these as I get them. The notice is listed at the bottom of
this email. <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Concerning the possibility of performing an upgrade on Jan
2nd, I submitted the request to Cary on 12/11 and Cary said it can take
sometime to get a final quote. Cary informed me today the he should have
a final quoted cost OneNet will incur to migrate to the new 2008 servers
tomorrow, Dec. 21. <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">The most important question now, assuming I get a PO and D2L
can schedule the work for test next week and production on Jan. 2nd, is
everyone comfortable with having a short time to test the upgrade before we upgrade
production? If D2L can upgrade our test system by Dec. 27th, that will
give everyone 5 calendar days to test. I am ok with this since we are not
changing the app just upgrading the server OS. Please provide feedback,
since I know in lieu of the OS upgrade we may want to have D2L apply a service
pack. <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Thanks<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Frank Hedges<o:p></o:p></p>
</div>
<div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">-------- Original Message
--------<br>
From: <span class="sender"><b>D2L Customer Service </b><<a href="mailto:customerservice@Desire2Learn.com">customerservice@Desire2Learn.com</a>></span><br>
<span class="sender">Date: Dec 19, 2012 3:50:04 PM</span><br>
<span class="sender">Subject: D2L Customer Service Notification: Latest Windows
Framework is not compatible<o:p></o:p></span></p>
<div>
<table class="MsoNormalTable" border="0" cellpadding="0">
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<td style="padding:.75pt .75pt .75pt .75pt">
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:black">To D2L Self-Hosted Clients:</span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:black">Please be advised that Windows Server 2008 R2 SP1 contains
Powershell 3.0 as part of Windows Framework 3.0, which is not compatible with
Desire2Learn deployment software.</span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:black"> </span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:black">We recommend that you <b>do</b> <b>not</b> upgrade your D2L
servers to this Microsoft Framework at this time. </span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="color:#1F497D"> </span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:black">If you have already upgraded your D2L environment to this </span><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Service
Pack, <span style="color:black">we recommend that you uninstall the Windows
Framework 3.0 until we have a resolution to this issue. Uninstall
information can be found here: <a href="http://support.microsoft.com/kb/2506143" target="1"><span style="color:windowtext">http://support.microsoft.com/kb/2506143</span></a></span></span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:black"> </span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:black">If your servers contain this Microsoft Framework, Desire2Learn
will be unable to carry out any deployments or upgrades to your site. As a
result, any deployments or upgrades may potentially be delayed and/or
rescheduled. This includes Service Packs, hotfixes, version upgrades, tool
deployments, customization deployments, etc. </span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D"> </span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:black">We have posted a News item on the D2L Support Portal and will
provide any new information within this News article.</span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:black"> </span><span lang="EN-CA"><o:p></o:p></span></p>
<div style="border:none;border-bottom:solid windowtext 1.5pt;padding:0in 0in 1.0pt 0in">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:black">Thank You.</span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:black"> </span><span lang="EN-CA"><o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:black">Desire2Learn Customer Service & Support</span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:black"><img border="0" width="204" height="41" id="Picture_x0020_1" src="http://webmail.onenet.net/iwc/svc/wmap/attach/image001.jpg?token=BB5riiHzjF&mbox=INBOX&uid=123671&number=4&type=image&subtype=jpeg&process=html%2Cjs%2Clink%2Ctarget%2Cbinhex" alt="Description: cid:image001.jpg@01CDDE01.F501EC90"></span><span lang="EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-CA"> <o:p></o:p></span></p>
</div>
</td>
</tr>
</tbody></table>
</div>
<p class="MsoNormal"><br>
<br>
<span class="sender">--<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Frank Hedges - Systems
Engineer</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">OneNet/Oklahoma
State Regents for Higher Education</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><a href="mailto:frank@onenet.net">frank@onenet.net</a> - Ph: 405-225-9183</span> <o:p></o:p></p>
</div>
</div>
</div>
</div>
</div></blockquote><blockquote type="cite" style="-webkit-text-size-adjust: auto; "><div><span>_______________________________________________</span><br><span>D2l-alert mailing list</span><br><span><a href="mailto:D2l-alert@lists.onenet.net">D2l-alert@lists.onenet.net</a></span><br><span><a href="http://lists.onenet.net/mailman/listinfo/d2l-alert">http://lists.onenet.net/mailman/listinfo/d2l-alert</a></span><br></div></blockquote></body></html>