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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>All, <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I received a followup message from D2L Services Team that the App Server upgrade should not cause any downtime unless you’re using Shibboleth SSO. If so, it’s only expected to be a 10 minute downtime for this upgrade. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards, <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cary<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> d2l-alert-bounces@lists.onenet.net [mailto:d2l-alert-bounces@lists.onenet.net] <b>On Behalf Of </b>Frank Hedges<br><b>Sent:</b> Wednesday, January 02, 2013 1:27 PM<br><b>To:</b> d2l-alert<br><b>Subject:</b> [D2l-alert] App Server Upgrade<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello Everyone, <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I hope everyone had a wonderful holiday.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Cary sent me the following information on the upgrade procedure for the new app servers. Based on this information it will have minimal impact doing the App server upgrade. I propose we establish a time to perform the upgrade on the test app server as soon as possible then schedule an 7am (Tues.-Fri.) cutover on the production app servers. I am fine with test and prod being on different levels for this upgrade since we are not modifying the application per se just the underlying OS. Please provide your input on this proposed upgrade and possible dates for both test and prod. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Thanks<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Frank<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Frank,</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I hope this message finds you doing well and you had a great holiday break. Below you’ll find an explanation of the App Server upgrade process and expected downtime. Please let me know what questions come from this.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We have a standard formula for conversion projects. We estimate 6 hours for the first app server and 4 hours per app after. So, 6 for 1 app, 10 for 2, 14 for 3, 18 for 4, etc. The work is laid out as such:</span><o:p></o:p></p><p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(1)</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Client creates a blank application server with the necessary hardware.</span><o:p></o:p></p><p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(2)</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>D2L performs server prep and verification.</span><o:p></o:p></p><p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(3)</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>D2L performs application server migration.</span><o:p></o:p></p><p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(4)</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Client clones the application server using a method of their choosing.</span><o:p></o:p></p><p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(5)</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>D2L will update the configuration of the new clones.</span><o:p></o:p></p><p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(6)</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>D2L will verify the configuration of the application and ensure functionality where possible.</span><o:p></o:p></p><p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(7)</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Client will add new application servers to the load and monitor for any issues.</span><o:p></o:p></p><p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(8)</span><span style='font-size:7.0pt;color:#1F497D'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Pending positive results, old application servers can be retired.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>In the event of a failure, tickets should be logged with support noting their possible relation to the migration. If you have any further questions, please let me know.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards,</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cary</span><o:p></o:p></p><p class=MsoNormal><br>--<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Frank Hedges - Systems Engineer</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>OneNet/Oklahoma State Regents for Higher Education</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="mailto:frank@onenet.net">frank@onenet.net</a> - Ph: 405-225-9183</span> <o:p></o:p></p></div></div></div></body></html>