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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Anytime on or before 1/11/13 is fine on TEST. I would like to
avoid any work on TEST or PROD the week of 1/14/13 if possible. How soon were
you considering the work on TEST and PROD?<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Chris<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#365F91'>Chris
Meyer</span></b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:gray'>| Dean, Learning Resources Center | Rose State College | </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a
href="http://www.rose.edu"><span style='font-size:10.0pt;color:#365F91'>www.rose.edu</span></a></span><span
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:gray'> <br>
6420 S.E. 15<sup>th</sup> St. | Midwest City, OK 73110-2799 | v: 405.733.7913 |
f: 405.733.7567 | e: </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="mailto:cmeyer@rose.edu"><span style='font-size:10.0pt;
color:#365F91'>cmeyer@rose.edu</span></a></span><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'> </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
d2l-alert-bounces@lists.onenet.net [mailto:d2l-alert-bounces@lists.onenet.net] <b>On
Behalf Of </b>Cary Smith<br>
<b>Sent:</b> Wednesday, January 02, 2013 2:32 PM<br>
<b>To:</b> Frank Hedges; d2l-alert<br>
<b>Subject:</b> Re: [D2l-alert] App Server Upgrade<o:p></o:p></span></p>

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<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>All, <o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I received a followup message from D2L Services Team that the
App Server upgrade should not cause any downtime unless you’re using Shibboleth
SSO.  If so, it’s only expected to be a 10 minute downtime for this
upgrade. <o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Regards, <o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Cary<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
d2l-alert-bounces@lists.onenet.net [mailto:d2l-alert-bounces@lists.onenet.net] <b>On
Behalf Of </b>Frank Hedges<br>
<b>Sent:</b> Wednesday, January 02, 2013 1:27 PM<br>
<b>To:</b> d2l-alert<br>
<b>Subject:</b> [D2l-alert] App Server Upgrade<o:p></o:p></span></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Hello Everyone, <o:p></o:p></p>

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<p class=MsoNormal><o:p> </o:p></p>

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<p class=MsoNormal>I hope everyone had a wonderful holiday.<o:p></o:p></p>

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<p class=MsoNormal><o:p> </o:p></p>

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<p class=MsoNormal>Cary sent me the following information on the upgrade
procedure for the new app servers.  Based on this information it will have
minimal impact doing the App server upgrade.  I propose we establish a
time to perform the upgrade on the test app server as soon as possible then
schedule an 7am (Tues.-Fri.) cutover on the production app servers.  I am
fine with test and prod being on different levels for this upgrade since we are
not modifying the application per se just the underlying OS.  Please
provide your input on this proposed upgrade and possible dates for both test
and prod.  <o:p></o:p></p>

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<p class=MsoNormal><o:p> </o:p></p>

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<p class=MsoNormal>Thanks<o:p></o:p></p>

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<p class=MsoNormal><o:p> </o:p></p>

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<p class=MsoNormal>Frank<o:p></o:p></p>

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<p class=MsoNormal><o:p> </o:p></p>

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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Frank,</span><o:p></o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I hope this message finds you doing well and you had a great
holiday break.  Below you’ll find an explanation of the App Server upgrade
process and expected downtime.  Please let me know what questions come
from this.</span><o:p></o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We have a standard formula for conversion projects.  We
estimate 6 hours for the first app server and 4 hours per app after.  So,
6 for 1 app, 10 for 2, 14 for 3, 18 for 4, etc.  The work is laid out as
such:</span><o:p></o:p></p>

<p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;
margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(1)</span><span
style='font-size:7.0pt;color:#1F497D'>    </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Client
creates a blank application server with the necessary hardware.</span><o:p></o:p></p>

<p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;
margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(2)</span><span
style='font-size:7.0pt;color:#1F497D'>    </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>D2L
performs server prep and verification.</span><o:p></o:p></p>

<p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;
margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(3)</span><span
style='font-size:7.0pt;color:#1F497D'>    </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>D2L
performs application server migration.</span><o:p></o:p></p>

<p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;
margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(4)</span><span
style='font-size:7.0pt;color:#1F497D'>    </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Client
clones the application server using a method of their choosing.</span><o:p></o:p></p>

<p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;
margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(5)</span><span
style='font-size:7.0pt;color:#1F497D'>    </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>D2L
will update the configuration of the new clones.</span><o:p></o:p></p>

<p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;
margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(6)</span><span
style='font-size:7.0pt;color:#1F497D'>    </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>D2L
will verify the configuration of the application and ensure functionality where
possible.</span><o:p></o:p></p>

<p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;
margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(7)</span><span
style='font-size:7.0pt;color:#1F497D'>    </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Client
will add new application servers to the load and monitor for any issues.</span><o:p></o:p></p>

<p class=MsoListParagraph style='mso-margin-top-alt:0in;margin-right:0in;
margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-indent:-.25in'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(8)</span><span
style='font-size:7.0pt;color:#1F497D'>    </span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Pending
positive results, old application servers can be retired.</span><o:p></o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>In the event of a failure, tickets should be logged with support
noting their possible relation to the migration.  If you have any further
questions, please let me know.</span><o:p></o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Regards,</span><o:p></o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Cary</span><o:p></o:p></p>

<p class=MsoNormal><br>
--<o:p></o:p></p>

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<p class=MsoNormal><o:p> </o:p></p>

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<p class=MsoNormal><o:p> </o:p></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Frank Hedges - Systems
Engineer</span><o:p></o:p></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>OneNet/Oklahoma
State Regents for Higher Education</span><o:p></o:p></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="mailto:frank@onenet.net">frank@onenet.net</a> - Ph: 405-225-9183</span> <o:p></o:p></p>

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