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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p><span style='font-family:"Calibri","sans-serif"'>Hello,</span> <br><span style='font-family:"Calibri","sans-serif"'> </span> <br><span style='font-family:"Calibri","sans-serif"'>I will be logging into the environments listed below to resolve the issue reported in Service Desk incident INC00219671. I’ll be fixing the errors with the ‘stuck in progress’ assignments that are not going through to TurnItIn. I will notify you as soon as I have logged off. <o:p></o:p></span></p><p class=MsoNormal><span class=activityupdategroup>d2l.rose.edu </span><br><span class=activityupdategroup>ocuonline.okcu.edu </span><br><span class=activityupdategroup>learn.swosu.edu</span><br><span style='font-family:"Calibri","sans-serif"'> </span> <o:p></o:p></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Regards,</span><br><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:gray'><img width=106 height=32 id="Picture_x0020_2" src="cid:image001.gif@01CE2486.0858AD90" alt="Description: Description: Description: Description: D2L logo"><o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Rob Cornwall<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>Tier III Technical Support Analyst</span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>Desire2Learn Incorporated<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'>1-519-772-0325<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'><a href="mailto:Rob.Cornwall@Desire2Learn.com"><span style='color:blue'>Rob.Cornwall@Desire2Learn.com</span></a></span><span style='font-size:7.5pt;font-family:"Calibri","sans-serif";color:gray'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray'><a href="http://www.desire2learn.com/" title="blocked::http://www.desire2learn.com/
http://www.desire2learn.com/"><span style='color:gray'>www.Desire2Learn.com</span></a><o:p></o:p></span></p><p><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'><img border=0 width=85 height=26 id="Picture_x0020_1" src="cid:image004.png@01CE2486.4E8045D0" alt="fusion logo"><br></span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>Desire2Learn’s Global Users’ Conference<br>Boston, Massachusetts • July 15–17, 2013<br>Hands-on training, compelling speakers. </span><a href="http://www.desire2learn.com/fusion"><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Register today</span></a><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>!</span><o:p></o:p></p></div></body></html>