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<p class="MsoNormal"><span style="color:#1F497D">That’s fine for SWOSU assuming there is no downtime. Thanks Chris.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#365F91">- Karen<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> d2l-alert-bounces@lists.onenet.net [mailto:d2l-alert-bounces@lists.onenet.net]
<b>On Behalf Of </b>Meyer, Chris J.<br>
<b>Sent:</b> Wednesday, April 17, 2013 9:09 AM<br>
<b>To:</b> d2l-alert@lists.onenet.net<br>
<b>Subject:</b> [D2l-alert] FW: Service Pack collection is now released<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">I would like to request the SP10 service pack be applied unless someone else already has requested it. Is that okay? My understanding in the past is that it would require little or no downtime with perhaps a
restart of services required. I will request an early morning time. Since TEST is on 10.1, the service pack would be applied directly to PROD. I would like to hear from both SWOSU and OCU. Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> D2L Customer Service [<a href="mailto:customerservice@Desire2Learn.com">mailto:customerservice@Desire2Learn.com</a>]
<br>
<b>Sent:</b> Tuesday, April 16, 2013 1:00 PM<br>
<b>Subject:</b> Service Pack collection is now released<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span lang="EN-CA">To Desire2Learn clients<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA">The latest Service Pack Collection is now released for General Availability (GA).
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA">The Service Pack collection includes the following:
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-CA">Learning Suite 10.1.0 SP6<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-CA">Learning Suite 10.0.0 SP10<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-CA">Learning Suite 9.4.1 SP15<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-CA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-CA">Documentation</span></b><span lang="EN-CA"> for released Service Packs is posted to the
<a href="https://community.desire2learn.com/index.asp">Desire2Learn Community</a>. It can be found under Documentation > Under “Help Yourself”, click the “Releases” tab, click the link for
<a href="https://community.desire2learn.com/d2l/lms/content/viewer/main_frame.d2l?cfql=1&tId=130577&ou=1947">
Service Pack Documentation</a>. <o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-CA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><u><span lang="EN-CA">Actions</span></u><span lang="EN-CA">: To request your Service pack deployment, please contact the Desire2Learn Service Desk or TAM (if applicable).
<span style="color:black">Clients on shared instances are not required to request their service pack.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-CA" style="color:#2B7D40">NOTE: We do apologize for the delay in release of these service packs. We have implemented some additional internal testing requirements, therefore Service Pack release dates may vary.<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray">Desire2Learn Customer Service & Support<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray"><o:p> </o:p></span></b></p>
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