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<p class="MsoNormal"><span style="color:#1F497D">FYI... I have already spoken with Shelley Constant to upgrade to 10.3.0 SP1 on TEST. We will be comparing the latest version of D2L on our TEST site to the Canvas learning management system next spring. We will
make a decision soon about whether we want to continue with the plan to upgrade PROD to 10.3.0 SP1 on January 6<sup>th</sup>. I would still like to move forward with the OS upgrade on the 11/24 so we don’t prevent the upgrade possibility should we decide to
proceed. Please contact me if you have questions or concerns. Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Peace,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> D2L Customer Service [mailto:customerservice@Desire2Learn.com]
<br>
<b>Sent:</b> Monday, November 11, 2013 4:26 PM<br>
<b>Subject:</b> Service Pack Collection is Now Released<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span lang="EN-CA">To Desire2Learn clients<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA">The latest Service Pack Collection is now released for General Availability (GA).<b><o:p></o:p></b></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA">The Service Pack collection includes the following:
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-CA">Learning Suite 10.3.0 SP1<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-CA">Learning Suite 10.2.0 SP5<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-CA">Learning Suite 10.1.0 SP13<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-CA">Learning Suite 10.0.0 SP17<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-CA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-CA">Documentation</span></b><span lang="EN-CA"> for released Service Packs is posted to the
<a href="https://community.desire2learn.com/login/">Desire2Learn Community</a>. It can be found under Documentation > Under “Help Yourself”, click the “Releases” tab, click the link for
<a href="https://community.desire2learn.com/d2l/lms/content/viewer/main_frame.d2l?cfql=1&tId=130577&ou=1947">
Service Pack Documentation</a>. <o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span lang="EN-CA">Actions</span></u></b><b><span lang="EN-CA">:</span></b><span lang="EN-CA"> To request your Service pack installation, please login to
<a href="https://helpdesk.desire2learn.com">https://helpdesk.desire2learn.com</a> and select “Request a Service Pack”.
<span style="color:black">Clients on shared instances are not required to request their service pack.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="color:black">Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray"><img border="0" width="204" height="41" id="Picture_x0020_3" src="cid:image001.jpg@01CEDF02.79BE5B10" alt="Description: Description: Description: D2L Logo-smaller"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray">Desire2Learn Customer Service & Support<o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
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