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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Sorry, I hit reply-all but ended up responding only to Dana and Chris.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><img width="106" height="32" id="_x0000_i1026" src="cid:image001.png@01CEEAB1.196B81B0" alt="Description: Description: D2L logo"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray">Shelley Constant</span></b><b><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:gray"><br>
</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">Senior Account Manager – Central<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">Desire2Learn Incorporated</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><br>
Mobile 816-718-1995 <o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:blue"><a href="mailto:Shelley.Constant@Desire2Learn.com"><span style="color:blue">Shelley.Constant@Desire2Learn.com</span></a></span></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
<a href="http://www.desire2learn.com/" title="blocked::http://www.desire2learn.com/ http://www.desire2learn.com/"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">www.Desire2Learn.com</span></a></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Shelley Constant
<br>
<b>Sent:</b> Tuesday, November 26, 2013 2:02 PM<br>
<b>To:</b> 'Lindon-Burgett, Dana J.'<br>
<b>Cc:</b> Meyer, Chris J.<br>
<b>Subject:</b> RE: Date of Upgrade to 10.3 SP1<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;background:yellow;mso-highlight:yellow">Hi Dana,<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;background:yellow;mso-highlight:yellow">I just heard back from upgrades.
</span><span style="font-family:"Calibri","sans-serif";color:#1F497D;background:yellow;mso-highlight:yellow">Unfortunately the 2nd and 3rd aren’t available. The next earliest after the 6<sup>th</sup> is the 14<sup>th</sup> and 15<sup>th</sup>.
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Calibri","sans-serif";color:#1F497D;background:yellow;mso-highlight:yellow">Thanks!</span><span style="font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><img border="0" width="106" height="32" id="Picture_x0020_1" src="cid:image001.png@01CEEAB1.196B81B0" alt="Description: Description: D2L logo"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray">Shelley Constant</span></b><b><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:gray"><br>
</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">Senior Account Manager – Central<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">Desire2Learn Incorporated</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><br>
Mobile 816-718-1995 <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><u><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:blue"><a href="mailto:Shelley.Constant@Desire2Learn.com">Shelley.Constant@Desire2Learn.com</a></span></u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
<a href="http://www.desire2learn.com/" title="blocked::http://www.desire2learn.com/ http://www.desire2learn.com/"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">www.Desire2Learn.com</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Lindon-Burgett, Dana J. [<a href="mailto:dlindon@rose.edu">mailto:dlindon@rose.edu</a>]
<br>
<b>Sent:</b> Friday, November 22, 2013 12:45 PM<br>
<b>To:</b> Shelley Constant<br>
<b>Cc:</b> Meyer, Chris J.<br>
<b>Subject:</b> Date of Upgrade to 10.3 SP1<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:1.0in"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">I've heard back from all of our team and an earlier date would work for them.
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">So if there is any way we could upgrade on the 2nd (or even the 3rd), we would greatly appreciate it. Our faculty who teach intercession
are very nervous about the 6th because their classes are already on such a condensed time frame. 1 day of downtime is often equivilent to 1 full weeks of work. And the last upgrade didn't go very well and really had a negative impact on their courses.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">I know you are checking with your folks to see if the 2nd or 3rd would work. I just wanted to let you know the status from the user
group.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Thanks in advance for your help!<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Dana<o:p></o:p></span></p>
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