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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’ve not had any complaints today.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#365F91">- Karen<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> d2l-alert-bounces@lists.onenet.net [mailto:d2l-alert-bounces@lists.onenet.net]
<b>On Behalf Of </b>Meyer, Chris J.<br>
<b>Sent:</b> Tuesday, November 26, 2013 3:54 PM<br>
<b>To:</b> Frank Hedges; Lindon-Burgett, Dana J.<br>
<b>Cc:</b> d2l-alert (d2l-alert@lists.onenet.net)<br>
<b>Subject:</b> Re: [D2l-alert] D2L appears to be down<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Are we having another issue? A student just contacted Rose D2L Support with an HTTP 500 Internal Server Error. She can connect to the server on her phone but receives
the error when trying to connect on her computer. I can pull up the site fine from home. Is anyone else having trouble?
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Chris<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">
<a href="mailto:d2l-alert-bounces@lists.onenet.net">d2l-alert-bounces@lists.onenet.net</a> [d2l-alert-bounces@lists.onenet.net] on behalf of Frank Hedges [frank@onenet.net]<br>
<b>Sent:</b> Monday, November 25, 2013 11:57 AM<br>
<b>To:</b> Lindon-Burgett, Dana J.<br>
<b>Cc:</b> d2l-alert (<a href="mailto:d2l-alert@lists.onenet.net">d2l-alert@lists.onenet.net</a>)<br>
<b>Subject:</b> Re: [D2l-alert] D2L appears to be down</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">D2L is investigating the issue. I have temporarily suspended the app2 server in the load balancer since it was not responding so D2L is working on that server at this time.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Thanks<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Frank <o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">On Mon, Nov 25, 2013 at 11:48 AM, Lindon-Burgett, Dana J. <<a href="mailto:dlindon@rose.edu" target="_blank">dlindon@rose.edu</a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">It appears to be with our URL link...so it may not be impacting others.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">We can get the website to open.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Thanks for checking!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Dana<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:"Tahoma","sans-serif";color:black">From:</span></b><span style="font-family:"Tahoma","sans-serif";color:black"> Dills, Amanda L [<a href="mailto:aldills@okcu.edu" target="_blank">aldills@okcu.edu</a>]<br>
<b>Sent:</b> Monday, November 25, 2013 11:46 AM<br>
<b>To:</b> 'Shelley Constant'; Lindon-Burgett, Dana J.<br>
<b>Cc:</b> 'd2l-alert (<a href="mailto:d2l-alert@lists.onenet.net" target="_blank">d2l-alert@lists.onenet.net</a>)'<br>
<b>Subject:</b> RE: [D2l-alert] D2L appears to be down</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I was just able to log on here at OCU, and I haven’t heard any questions from students today (though
our campus was closed until 10:00, so no one was probably trying to log on before that).</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:16.0pt;font-family:"Poor Richard","serif";color:#17365D">Amanda (Miller) Dills</span></b><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><u><span style="font-size:11.0pt;font-family:"Poor Richard","serif";color:#17365D">Instructional Technologist</span></u></b><span style="font-size:9.0pt;font-family:"Poor Richard","serif";color:#17365D"><br>
Center for Excellence in Teaching & Learning</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Poor Richard","serif";color:#17365D">Oklahoma City University
<br>
2501 N. Blackwelder Ave. <br>
Oklahoma City , OK 73106</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Poor Richard","serif";color:#17365D"><a href="tel:405-208-5584" target="_blank">405-208-5584</a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Poor Richard","serif";color:#17365D"><a href="mailto:almiller@okcu.edu" target="_blank"><span style="color:#17365D">almiller@okcu.edu</span></a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Poor Richard","serif";color:#17365D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Poor Richard","serif";color:#17365D"><img border="0" width="288" height="89" id="_x0000_i1027" src="cid:image001.jpg@01CEEAC1.AFB92FE0" alt="smaller_CETL-horizontal logo"></span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">
<a href="mailto:d2l-alert-bounces@lists.onenet.net" target="_blank">d2l-alert-bounces@lists.onenet.net</a> [mailto:<a href="mailto:d2l-alert-bounces@lists.onenet.net" target="_blank">d2l-alert-bounces@lists.onenet.net</a>]
<b>On Behalf Of </b>Shelley Constant<br>
<b>Sent:</b> Monday, November 25, 2013 11:43 AM<br>
<b>To:</b> Lindon-Burgett, Dana J.<br>
<b>Cc:</b> d2l-alert (<a href="mailto:d2l-alert@lists.onenet.net" target="_blank">d2l-alert@lists.onenet.net</a>)<br>
<b>Subject:</b> Re: [D2l-alert] D2L appears to be down</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="color:black">Let me know if I need to escalate. <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:black">Shelley Constant<br>
</span></b><span style="color:black">Senior Account Manager – Central<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:black">Desire2Learn Incorporated</span></b><span style="color:black"><br>
<a href="tel:816-718-1995" target="_blank">816-718-1995</a> mobile<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"><a href="tel:888-772-0325%20Ext.%206338" target="_blank">888-772-0325 Ext. 6338</a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><u><span style="color:black"><a href="mailto:Shelley.Constant@Desire2Learn.com" target="_blank">Shelley.Constant@Desire2Learn.com</a></span></u><span style="color:black"><br>
<a href="http://www.desire2learn.com/" target="_blank" title="blocked::http://www.desire2learn.com/ http://www.desire2learn.com/">www.Desire2Learn.com</a><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="color:black"><br>
On Nov 25, 2013, at 11:41 AM, "Lindon-Burgett, Dana J." <<a href="mailto:dlindon@rose.edu" target="_blank">dlindon@rose.edu</a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Frank,
</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Do you know if you took the server down to fix the earlier issue? </span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">We have had multiple reports that seem to be from both on and off campus that they are not able to log
in to D2L...so we are down.</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Is anyone else have issues?</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Dana</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">_______________________________________________<br>
D2l-alert mailing list<br>
<a href="mailto:D2l-alert@lists.onenet.net" target="_blank">D2l-alert@lists.onenet.net</a><br>
<a href="http://lists.onenet.net/mailman/listinfo/d2l-alert" target="_blank">http://lists.onenet.net/mailman/listinfo/d2l-alert</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><br>
_______________________________________________<br>
D2l-alert mailing list<br>
<a href="mailto:D2l-alert@lists.onenet.net" target="_blank">D2l-alert@lists.onenet.net</a><br>
<a href="http://lists.onenet.net/mailman/listinfo/d2l-alert" target="_blank">http://lists.onenet.net/mailman/listinfo/d2l-alert</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">-- <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Frank Hedges - Systems Engineer</span><span style="font-size:13.5pt;font-family:"Times","serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">OneNet/Oklahoma State Regents for Higher Education</span><span style="font-size:13.5pt;font-family:"Times","serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><a href="mailto:frank@onenet.net" target="_blank">frank@onenet.net</a> - Ph: 405-225-9183</span><span style="font-size:13.5pt;font-family:"Times","serif";color:black"><o:p></o:p></span></p>
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