<div dir="ltr">D2L had addressed an issue on the App2 server last night. I had put it back in the load balancer this morning but it just failed again. I have taken it back out of the load balancer so access should be ok now. Please let me know if it is not. <div>
<br></div><div>Thanks</div><div><br></div><div>Frank Hedges</div><div><br></div><div><br></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Nov 26, 2013 at 3:55 PM, Frank Hedges <span dir="ltr"><<a href="mailto:frank@onenet.net" target="_blank">frank@onenet.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hi Chris, <div><br></div><div>Looking into it. </div><span class="HOEnZb"><font color="#888888"><div><br>
</div><div>Frank</div></font></span></div><div class="HOEnZb"><div class="h5"><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Nov 26, 2013 at 3:53 PM, Meyer, Chris J. <span dir="ltr"><<a href="mailto:cmeyer@rose.edu" target="_blank">cmeyer@rose.edu</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div style="direction:ltr;font-size:10pt;font-family:Tahoma">Are we having another issue? A student just contacted Rose D2L Support with an HTTP 500 Internal Server Error. She can connect to the server on her phone but receives the error
when trying to connect on her computer. I can pull up the site fine from home. Is anyone else having trouble?
<div><br>
</div>
<div>Chris</div>
<div><br>
</div>
<div style="font-size:16px;font-family:Times New Roman">
<hr>
<div style="direction:ltr"><font face="Tahoma" color="#000000"><b>From:</b> <a href="mailto:d2l-alert-bounces@lists.onenet.net" target="_blank">d2l-alert-bounces@lists.onenet.net</a> [<a href="mailto:d2l-alert-bounces@lists.onenet.net" target="_blank">d2l-alert-bounces@lists.onenet.net</a>] on behalf of Frank Hedges [<a href="mailto:frank@onenet.net" target="_blank">frank@onenet.net</a>]<br>
<b>Sent:</b> Monday, November 25, 2013 11:57 AM<div><div><br>
<b>To:</b> Lindon-Burgett, Dana J.<br>
<b>Cc:</b> d2l-alert (<a href="mailto:d2l-alert@lists.onenet.net" target="_blank">d2l-alert@lists.onenet.net</a>)<br>
<b>Subject:</b> Re: [D2l-alert] D2L appears to be down<br>
</div></div></font><br>
</div><div><div>
<div></div>
<div>
<div dir="ltr">D2L is investigating the issue. I have temporarily suspended the app2 server in the load balancer since it was not responding so D2L is working on that server at this time.
<div><br>
</div>
<div>Thanks</div>
<div><br>
</div>
<div>Frank </div>
</div>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">On Mon, Nov 25, 2013 at 11:48 AM, Lindon-Burgett, Dana J.
<span dir="ltr"><<a href="mailto:dlindon@rose.edu" target="_blank">dlindon@rose.edu</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US">
<div style="direction:ltr;font-size:10pt;font-family:Tahoma">It appears to be with our URL link...so it may not be impacting others.
<div><br>
</div>
<div>We can get the website to open.</div>
<div><br>
</div>
<div>Thanks for checking!</div>
<div>Dana</div>
<div>
<div style="font-size:16px;font-family:Times New Roman">
<hr>
<div style="direction:ltr"><font face="Tahoma" color="#000000"><b>From:</b> Dills, Amanda L [<a href="mailto:aldills@okcu.edu" target="_blank">aldills@okcu.edu</a>]<br>
<b>Sent:</b> Monday, November 25, 2013 11:46 AM<br>
<b>To:</b> 'Shelley Constant'; Lindon-Burgett, Dana J.<br>
<b>Cc:</b> 'd2l-alert (<a href="mailto:d2l-alert@lists.onenet.net" target="_blank">d2l-alert@lists.onenet.net</a>)'<br>
<b>Subject:</b> RE: [D2l-alert] D2L appears to be down<br>
</font><br>
</div>
<div>
<div>
<div></div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">I was just able to log on here at OCU, and I haven’t heard any questions from students today (though our campus was closed until 10:00, so no one was probably
trying to log on before that).</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;font-family:"Poor Richard","serif";color:#17365d">Amanda (Miller) Dills</span></b></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt;font-family:"Poor Richard","serif";color:#17365d">Instructional Technologist</span></u></b><span style="font-size:9.0pt;font-family:"Poor Richard","serif";color:#17365d"><br>
Center for Excellence in Teaching & Learning</span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Poor Richard","serif";color:#17365d">Oklahoma City University
<br>
2501 N. Blackwelder Ave. <br>
Oklahoma City , OK 73106</span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Poor Richard","serif";color:#17365d"><a href="tel:405-208-5584" value="+14052085584" target="_blank">405-208-5584</a></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Poor Richard","serif";color:#17365d"><a href="mailto:almiller@okcu.edu" target="_blank"><span style="color:#17365d">almiller@okcu.edu</span></a></span></p>
<p class="MsoNormal"><span style="font-family:"Poor Richard","serif";color:#17365d"> </span></p>
<p class="MsoNormal"><span style="font-family:"Poor Richard","serif";color:#17365d"><img src="cid:image001.jpg@01CEE9D4.06F71E00" alt="smaller_CETL-horizontal logo" height="89" width="288" border="0"></span><span style="color:#1f497d"></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<div>
<div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:d2l-alert-bounces@lists.onenet.net" target="_blank">d2l-alert-bounces@lists.onenet.net</a> [mailto:<a href="mailto:d2l-alert-bounces@lists.onenet.net" target="_blank">d2l-alert-bounces@lists.onenet.net</a>]
<b>On Behalf Of </b>Shelley Constant<br>
<b>Sent:</b> Monday, November 25, 2013 11:43 AM<br>
<b>To:</b> Lindon-Burgett, Dana J.<br>
<b>Cc:</b> d2l-alert (<a href="mailto:d2l-alert@lists.onenet.net" target="_blank">d2l-alert@lists.onenet.net</a>)<br>
<b>Subject:</b> Re: [D2l-alert] D2L appears to be down</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">Let me know if I need to escalate. </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><b>Shelley Constant<br>
</b>Senior Account Manager – Central</p>
<p class="MsoNormal"><b>Desire2Learn Incorporated</b><br>
<a href="tel:816-718-1995" target="_blank">816-718-1995</a> mobile</p>
<p class="MsoNormal"><a href="tel:888-772-0325%20Ext.%206338" value="+18887720325" target="_blank">888-772-0325 Ext. 6338</a></p>
<p class="MsoNormal"><u><a href="mailto:Shelley.Constant@Desire2Learn.com" target="_blank">Shelley.Constant@Desire2Learn.com</a></u><br>
<a href="http://www.desire2learn.com/" title="blocked::http://www.desire2learn.com/ http://www.desire2learn.com/" target="_blank">www.Desire2Learn.com</a></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Nov 25, 2013, at 11:41 AM, "Lindon-Burgett, Dana J." <<a href="mailto:dlindon@rose.edu" target="_blank">dlindon@rose.edu</a>> wrote:</p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Frank,
</span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Do you know if you took the server down to fix the earlier issue? </span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">We have had multiple reports that seem to be from both on and off campus that they are not able to log in to D2L...so we are down.</span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Is anyone else have issues?</span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Dana</span></p>
</div>
</div>
</div>
</blockquote>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal">_______________________________________________<br>
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</div>
</blockquote>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<br>
_______________________________________________<br>
D2l-alert mailing list<br>
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</blockquote>
</div>
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-- <br>
<div dir="ltr">
<div style="font-size:medium;font-family:Times;min-height:1em">
<span style="font-family:Arial,sans-serif;font-size:10pt">Frank Hedges - </span><span style="font-family:Arial,sans-serif;font-size:10pt">Systems Engineer</span></div>
<div style="font-size:medium;font-family:Times;min-height:1em">
<span style="font-family:Arial,sans-serif;font-size:10pt">OneNet/Oklahoma State </span><span style="font-family:Arial,sans-serif;font-size:10pt">Regents for Higher Education</span></div>
<div style="font-size:medium;font-family:Times;min-height:1em">
<span style="font-size:10pt;font-family:Arial,sans-serif"><a href="mailto:frank@onenet.net" target="_blank">frank@onenet.net</a> - Ph: <a href="tel:405-225-9183" value="+14052259183" target="_blank">405-225-9183</a></span></div>
</div>
</div>
</div>
</div></div></div>
</div>
</div>
</blockquote></div><br><br clear="all"><div><br></div>-- <br><div dir="ltr"><div style="font-size:medium;font-family:Times;min-height:1em"><span style="font-family:Arial,sans-serif;font-size:10pt">Frank Hedges - </span><span style="font-family:Arial,sans-serif;font-size:10pt">Systems Engineer</span></div>
<div style="font-size:medium;font-family:Times;min-height:1em"><span style="font-family:Arial,sans-serif;font-size:10pt">OneNet/Oklahoma State </span><span style="font-family:Arial,sans-serif;font-size:10pt">Regents for Higher Education</span></div>
<div style="font-size:medium;font-family:Times;min-height:1em"><span style="font-size:10pt;font-family:Arial,sans-serif"><a href="mailto:frank@onenet.net" target="_blank">frank@onenet.net</a> - Ph: <a href="tel:405-225-9183" value="+14052259183" target="_blank">405-225-9183</a></span></div>
</div>
</div>
</div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br><div dir="ltr"><div style="min-height:1em;color:rgb(0,0,0);font-family:Times;font-size:medium"><span style="font-family:Arial,sans-serif;font-size:10pt">Frank Hedges - </span><span style="font-family:Arial,sans-serif;font-size:10pt">Systems Engineer</span></div>
<div style="min-height:1em;color:rgb(0,0,0);font-family:Times;font-size:medium"><span style="font-family:Arial,sans-serif;font-size:10pt">OneNet/Oklahoma State </span><span style="font-family:Arial,sans-serif;font-size:10pt">Regents for Higher Education</span></div>
<div style="min-height:1em;color:rgb(0,0,0);font-family:Times;font-size:medium"><span style="font-size:10pt;font-family:Arial,sans-serif"><a href="mailto:frank@onenet.net" target="_blank">frank@onenet.net</a> - Ph: 405-225-9183</span></div>
</div>
</div>