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<p class="MsoNormal"><span style="color:#1F497D">Our upgrade is going to take 2 days!!? Did anyone else plan on this? Earlier communications said that our upgrade was scheduled for January 6<sup>th</sup>. We never planned for the upgrade to last through 4 PM
on the 7<sup>th</sup>. Since this occurs at the first of our interim session, it will impact our users significantly. Is there anything you can do about this?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Upgrades [mailto:Upgrades@desire2learn.com]
<br>
<b>Sent:</b> Monday, December 30, 2013 1:54 PM<br>
<b>To:</b> frank@onenet.net; Tyner, Jessica; Miller, Amanda L<br>
<b>Cc:</b> Shelley Constant; Sandra Grahovac-Nemeth<br>
<b>Subject:</b> 10.3 upgrade reminder - OSRHE<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">This is just a reminder that your 10.3 SP1 prod environment upgrade is scheduled for Jan. 6<sup>th</sup> and 7<sup>th</sup>, starting at 8:00am ET, and finish around 4pm ET on Jan. 7<sup>th</sup>. Your site
will be down for the duration of the upgrade. We will let you know once it is complete.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Please review the following KB article to prepare for the this upgrade</span><span style="font-size:9.0pt">:
</span><a href="https://helpdesk.desire2learn.com/kb_view.do?sys_kb_id=24074e972d1991807cf498e8848c7f49" target="_blank" title="KB0015646">KB0015646</a>.
<span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Also ensure that someone from IT is available on your side during the upgrade in case of any unexpected situations that we cannot handle.
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Powershell 3 isn’t compatible with D2L at this time. If this pertains to your environment, before we start the upgrade, please downgrade to Powershell 2 on all servers within this environment.
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">For this upgrade, Windows 2008 R2 is required. </span><span class="MsoHyperlink"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">If you have any questions or concerns, please let us know.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Sujata <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray"><img border="0" width="204" height="41" id="Picture_x0020_4" src="cid:image001.jpg@01CF07D4.373253A0" alt="Description: Description: Description: Description: D2L Logo-smaller"></span></b><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA">Sujata Hunter
</span></b><b><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA"><br>
</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA">Deployment Project Coordinator
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA">Desire2Learn Incorporated</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA"><br>
</span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">1-519-772-0325 x6610<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">Cell: (226)789-5097<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><a href="mailto:Sujata.Hunter@Desire2Learn.com">Sujata.Hunter@Desire2Learn.com</a><o:p></o:p></span></u></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#1F497D;mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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