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<p class="MsoNormal"><span style="color:#1F497D">Hello everyone, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Based on the environment details we received, we changed the estimate to 10 hours and can complete the upgrade in one day. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Therefore, the upgrade will start at 8am ET and end around 6pm ET on Jan. 6<sup>th</sup>.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Sujata <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray"><img width="204" height="41" id="Picture_x0020_4" src="cid:image001.jpg@01CF0866.1E1CE410" alt="Description: Description: Description: Description: D2L Logo-smaller"></span></b><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA">Sujata Hunter
</span></b><b><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA"><br>
</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA">Deployment Project Coordinator
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA">Desire2Learn Incorporated</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA"><br>
</span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">1-519-772-0325 x6610<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">Cell: (226)789-5097<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><a href="mailto:Sujata.Hunter@Desire2Learn.com">Sujata.Hunter@Desire2Learn.com</a><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#1F497D;mso-fareast-language:EN-CA"><br>
<br>
</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Sujata Hunter
<br>
<b>Sent:</b> Thursday, January 02, 2014 6:57 PM<br>
<b>To:</b> 'dlindon@rose.edu'; 'cmeyer@rose.edu'<br>
<b>Cc:</b> Upgrades; 'd2l-alert@lists.onenet.net'; Sandra Grahovac-Nemeth<br>
<b>Subject:</b> Re: [D2l-alert] 10.3 upgrade reminder - OSRHE<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hello,<br>
<br>
The reason we are estimating the 2 days is that we are upgrading multiple versions and also this is based on a general environment. But we now have site details which will help us with a better estimate. I'll get back to you all tomorrow to see if we can reduce
the duration. <br>
<br>
Sujata </span><br>
<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">: Lindon-Burgett, Dana J. [mailto:dlindon@rose.edu]
<br>
<b>Sent</b>: Thursday, January 02, 2014 06:50 PM<br>
<b>To</b>: Meyer, Chris J. <cmeyer@rose.edu> <br>
<b>Cc</b>: Upgrades; d2l-alert@lists.onenet.net <d2l-alert@lists.onenet.net>; Sandra Grahovac-Nemeth
<br>
<b>Subject</b>: Re: [D2l-alert] 10.3 upgrade reminder - OSRHE <br>
</span> <o:p></o:p></p>
</div>
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<p class="MsoNormal">I echo Chris's concerns. We informed our faculty that the outage would only be the one day and that students would have access later that evening.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">No other upgrades have lasted this long...is this just a typo?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Dana<br>
<br>
Sent from my iPhone<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Jan 2, 2014, at 4:08 PM, "Meyer, Chris J." <<a href="mailto:cmeyer@rose.edu">cmeyer@rose.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D">Our upgrade is going to take 2 days!!? Did anyone else plan on this? Earlier communications said that our upgrade was scheduled for January 6<sup>th</sup>. We never planned for the upgrade to last through 4 PM
on the 7<sup>th</sup>. Since this occurs at the first of our interim session, it will impact our users significantly. Is there anything you can do about this?</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Upgrades [<a href="mailto:Upgrades@desire2learn.com">mailto:Upgrades@desire2learn.com</a>]
<br>
<b>Sent:</b> Monday, December 30, 2013 1:54 PM<br>
<b>To:</b> <a href="mailto:frank@onenet.net">frank@onenet.net</a>; Tyner, Jessica; Miller, Amanda L<br>
<b>Cc:</b> Shelley Constant; Sandra Grahovac-Nemeth<br>
<b>Subject:</b> 10.3 upgrade reminder - OSRHE</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hello,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">This is just a reminder that your 10.3 SP1 prod environment upgrade is scheduled for Jan. 6<sup>th</sup> and 7<sup>th</sup>, starting at 8:00am ET, and finish around 4pm ET on Jan. 7<sup>th</sup>. Your site
will be down for the duration of the upgrade. We will let you know once it is complete.
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Please review the following KB article to prepare for the this upgrade</span><span style="font-size:9.0pt">:
</span><a href="https://helpdesk.desire2learn.com/kb_view.do?sys_kb_id=24074e972d1991807cf498e8848c7f49" target="_blank" title="KB0015646">KB0015646</a>.
<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Also ensure that someone from IT is available on your side during the upgrade in case of any unexpected situations that we cannot handle.
</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Powershell 3 isn’t compatible with D2L at this time. If this pertains to your environment, before we start the upgrade, please downgrade to Powershell 2 on all servers within this environment.
</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">For this upgrade, Windows 2008 R2 is required. </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">If you have any questions or concerns, please let us know.
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you, </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Sujata </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray"><image001.jpg></span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA">Sujata Hunter
</span></b><b><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA"><br>
</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA">Deployment Project Coordinator
</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA">Desire2Learn Incorporated</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray;mso-fareast-language:EN-CA"><br>
</span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">1-519-772-0325 x6610</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray">Cell: (226)789-5097</span><o:p></o:p></p>
<p class="MsoNormal"><u><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:gray"><a href="mailto:Sujata.Hunter@Desire2Learn.com">Sujata.Hunter@Desire2Learn.com</a></span></u><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#1F497D;mso-fareast-language:EN-CA"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">_______________________________________________<br>
D2l-alert mailing list<br>
<a href="mailto:D2l-alert@lists.onenet.net">D2l-alert@lists.onenet.net</a><br>
<a href="http://lists.onenet.net/mailman/listinfo/d2l-alert">http://lists.onenet.net/mailman/listinfo/d2l-alert</a><o:p></o:p></span></p>
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