<div dir="ltr"><div class="gmail_extra"><span style="color:rgb(38,38,38);font-family:arial,sans-serif;font-size:13.333333969116211px;line-height:16px">We discovered and resolved an issue with the cifs service on the storage system, which impacted D2L. </span></div>
<div class="gmail_extra"><span style="color:rgb(38,38,38);font-family:arial,sans-serif;font-size:13.333333969116211px;line-height:16px"><br></span></div><div class="gmail_extra"><font color="#262626" face="arial, sans-serif"><span style="line-height:16px">Frank</span></font></div>
<div class="gmail_extra"><br><div class="gmail_quote">On Sun, Feb 9, 2014 at 10:58 AM, Frank Hedges <span dir="ltr"><<a href="mailto:frank@onenet.net" target="_blank">frank@onenet.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div dir="ltr">Hi Amanda, <div><br></div><div>I am looking into it. </div>
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<br></div><div>Frank</div></font></span></div><div><div><div class="gmail_extra"><br><br><div class="gmail_quote">On Sun, Feb 9, 2014 at 10:50 AM, Dills, Amanda L <span dir="ltr"><<a href="mailto:aldills@okcu.edu" target="_blank">aldills@okcu.edu</a>></span> wrote:<br>
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<div>Currently, our D2L is unavailable — the log in screen is accessible, but attempting to log in yields a blank white screen with the words "500 Error" in small text. I am not sure if this is a server issue or something on our instance.</div>
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<div>Is anyone else seeing a similar issue this morning? Several students and faculty members have reported the issue, so I know it's not just my account or computer.</div>
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<div>Amanda Dills</div>
<div>OKCU</div>
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<span style="font-weight:bold">From: </span>Frank Hedges <<a href="mailto:frank@onenet.net" target="_blank">frank@onenet.net</a>><br>
<span style="font-weight:bold">Date: </span>Wednesday, February 5, 2014 8:06 AM<br>
<span style="font-weight:bold">To: </span>"<a href="mailto:d2l-alert@lists.onenet.net" target="_blank">d2l-alert@lists.onenet.net</a>" <<a href="mailto:d2l-alert@lists.onenet.net" target="_blank">d2l-alert@lists.onenet.net</a>><div>
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<span style="font-weight:bold">Subject: </span>[D2l-alert] Storage Maintenance & Certificate Install<br>
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<div dir="ltr">The storage maintenance went well. There was a few minutes of downtime to the D2L sites.
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<div>Chris, I am having an issue getting the new cert active on the load balancer. I will get with Brian this morning and give you an update soon. <br>
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<div>Thanks <br clear="all">
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<div style="font-size:medium;font-family:Times;min-height:1em"><span style="font-family:Arial,sans-serif;font-size:10pt">Frank Hedges - </span><span style="font-family:Arial,sans-serif;font-size:10pt">Systems Engineer</span></div>
<div style="font-size:medium;font-family:Times;min-height:1em"><span style="font-family:Arial,sans-serif;font-size:10pt">OneNet/Oklahoma State </span><span style="font-family:Arial,sans-serif;font-size:10pt">Regents for Higher Education</span></div>
<div style="font-size:medium;font-family:Times;min-height:1em"><span style="font-size:10pt;font-family:Arial,sans-serif"><a href="mailto:frank@onenet.net" target="_blank">frank@onenet.net</a> - Ph: <a href="tel:405-225-9183" value="+14052259183" target="_blank">405-225-9183</a></span></div>
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</blockquote></div><br><br clear="all"><div><br></div>-- <br><div dir="ltr"><div style="font-size:medium;font-family:Times;min-height:1em"><span style="font-family:Arial,sans-serif;font-size:10pt">Frank Hedges - </span><span style="font-family:Arial,sans-serif;font-size:10pt">Systems Engineer</span></div>
<div style="font-size:medium;font-family:Times;min-height:1em"><span style="font-family:Arial,sans-serif;font-size:10pt">OneNet/Oklahoma State </span><span style="font-family:Arial,sans-serif;font-size:10pt">Regents for Higher Education</span></div>
<div style="font-size:medium;font-family:Times;min-height:1em"><span style="font-size:10pt;font-family:Arial,sans-serif"><a href="mailto:frank@onenet.net" target="_blank">frank@onenet.net</a> - Ph: <a href="tel:405-225-9183" value="+14052259183" target="_blank">405-225-9183</a></span></div>
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</div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br><div dir="ltr"><div style="font-size:medium;font-family:Times;min-height:1em"><span style="font-family:Arial,sans-serif;font-size:10pt">Frank Hedges - </span><span style="font-family:Arial,sans-serif;font-size:10pt">Systems Engineer</span></div>
<div style="font-size:medium;font-family:Times;min-height:1em"><span style="font-family:Arial,sans-serif;font-size:10pt">OneNet/Oklahoma State </span><span style="font-family:Arial,sans-serif;font-size:10pt">Regents for Higher Education</span></div>
<div style="font-size:medium;font-family:Times;min-height:1em"><span style="font-size:10pt;font-family:Arial,sans-serif"><a href="mailto:frank@onenet.net" target="_blank">frank@onenet.net</a> - Ph: <a href="tel:405-225-9183" value="+14052259183" target="_blank">405-225-9183</a></span></div>
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