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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><img width="278" height="64" id="_x0000_i1025" src="cid:image001.gif@01CF0E1E.A775D9C0" alt="U.S. Department of Education and Federal Student Aid logo (Start Here. Go Further.)"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><img width="53" height="24" id="Picture_x0020_6" src="cid:image002.gif@01CF0E1E.A775D9C0" alt="Information for Financial Aid Professionals (IFAP)"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:black">Posted Date: January 10, 2014
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:black">Author: <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:black">Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:black">Subject: Resolution of NSLDS Delinquent Borrower Issue<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:black">On January 6, 2014, the National Student Loan Data System (NSLDS) briefly identified some loans as delinquent
that should not have been. As a result, the NSLDS School Portfolio Report and the NSLDS Delinquent Borrower Report incorrectly identified these borrowers as being delinquent. The Loan Detail page on the
<a href="https://www.nsldsfap.ed.gov/nslds_FAP/default.jsp"><span style="color:#CC5407">NSLDS Professional Access Web site</span></a> also incorrectly identified these borrowers as being delinquent.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:black">The issue was resolved on January 8, 2014 and NSLDS reports generated on or after that date will provide
an accurate detail of delinquent borrowers, as will the Loan Detail Web page. For reports requested as a fixed length extract, where the header date time on the report returned is after the values given below, the file was processed after the fix was put in
place:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:24.75pt;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:black">Header Date Time for Delinquent Borrower Report = ‘20140108170000000000’<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:24.75pt;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:black">Header Date Time for School Portfolio Report = ‘20140107151921198738’<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:black">For reports requested between January 6th and 7th, 2014, where the header date time stamp is prior to
the dates above, the NSLDS user should submit another request on the <a href="https://www.nsldsfap.ed.gov/nslds_FAP/default.jsp">
<span style="color:#CC5407">NSLDS Professional Access Web site</span></a>.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><u><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:black">Contact Information</span></u></b><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:black">We apologize for the inconvenience this issue may have caused.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:black">If you have questions about this information, contact the NSLDS Customer Support Center at 800/999-8219.
You can also contact Customer Support by e-mail at <a href="mailto:nslds@ed.gov">
<span style="color:#CC5407">nslds@ed.gov</span></a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#002060">____________________<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:navy">Mark Putman</span><span style="color:navy"><o:p></o:p></span></p>
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