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<P><FONT SIZE=2 FACE="Arial">Good Morning,</FONT>
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<P><FONT SIZE=2 FACE="Arial">As we previously announced, we will soon be closing our Tulsa School Service Center. All functions will transition to our School Service Center located in Lincoln Nebraska. Beginning November 19, all inbound phone calls will be answered in Lincoln. We have worked closely with the Lincoln office over the last few weeks to review our local processes and any special school related functions. Our Tulsa office will continue to work with Lincoln during the transition time to ensure we have a smooth handoff.</FONT></P>
<P><FONT SIZE=2 FACE="Arial">I am attaching a document detailing the new numbers and addresses you will need to begin using effective November 19. Kim Pearson and I will continue to maintain our home offices in the Tulsa area and our contact information is also provided for your reference. Please contact either of us with any questions you may have regarding this transition. I am confident you will continue to receive the same high level of service you have grown accustomed to receiving from our Tulsa office.</FONT></P>
<P><FONT SIZE=2 FACE="Arial">Have a great weekend!</FONT>
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<P><B><FONT SIZE=2 FACE="Arial">Ron Hancock</FONT></B>
<BR><FONT SIZE=2 FACE="Arial">Senior Vice President</FONT>
<BR><FONT SIZE=2 FACE="Arial">Nelnet</FONT>
<BR><FONT SIZE=2 FACE="Arial">Tulsa OK</FONT>
<BR><FONT SIZE=2 FACE="Arial">918.369.1889 - office</FONT>
<BR><FONT SIZE=2 FACE="Arial">405.826.4131 - cellular</FONT>
<BR><FONT SIZE=2 FACE="Arial">ron.hancock@nelnet.com</FONT>
<BR><A HREF="file://www.nelnet.com"><U><FONT COLOR="#0000FF" SIZE=2 FACE="Arial">www.nelnet.com</FONT></U></A>
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<P><FONT FACE="Arial" SIZE=2 COLOR="#000000"> <<Lincoln School Service Center Contacts.doc>> </FONT>
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