<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Arial",sans-serif;
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F3864;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:22832076;
mso-list-type:hybrid;
mso-list-template-ids:-1078028576 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l1
{mso-list-id:600601951;
mso-list-template-ids:83284872;}
@list l1:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level2
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level3
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level4
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level5
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level6
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level7
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level8
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level9
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F3864">We’ve never been asked to do that, but I have to agree. I see no reason why that would help with the collections effort. Unless the collections agency can demonstrate a better reason than that, I would think
you have a very good reason to refuse to provide that based on FERPA restrictions.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F3864">Everyone have a wonderful Thanksgiving week!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F3864"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#1F3864">Mendy Schmerer, MEd, </span><span style="color:#1F3864">FAAC</span><span style="color:#1F3864">®</span><span style="color:#1F3864"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F3864">Director, Office of Student Financial Aid |
</span><span style="font-size:10.0pt;color:#1F3864">SWASFAA President, 2020 – 2021
</span><span style="color:#1F3864"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F3864">University of Oklahoma Health Sciences Center</span><span style="color:#1F3864"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F3864">865 University Research Park, Suite 240 | Oklahoma City, OK 73104</span><span style="color:#1F3864"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F3864">O (405) 271-2118, x 48817 | F (405) 271-5446</span><span style="color:#1F3864"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:Mendy-Schmerer@ouhsc.edu"><span style="font-size:10.0pt;color:blue">Mendy-Schmerer@ouhsc.edu</span></a></span><span style="font-size:10.0pt;color:#1F497D">
</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F3864"><a href="https://financialservices.ouhsc.edu/Departments/Student-Financial-Aid"><span style="color:blue">https://financialservices.ouhsc.edu/Departments/Student-Financial-Aid</span></a></span><span style="font-size:10.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D"><a href="http://www.facebook.com/OUHSCFinancialAid"><span style="color:blue">www.facebook.com/OUHSCFinancialAid</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;color:black">CONFIDENTIALITY NOTICE<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:black">This email, including any attachments, contains information from The University of Oklahoma Health Sciences Center, which may be confidential or privileged. The information is intended to be for
the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution, or use of the contents of this information is prohibited. If you have received this e-mail in error, please notify
the sender immediately by a “reply to sender only” message and destroy all electronic and hard copies of the communication, including attachments.<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F3864"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> OASFAA <oasfaa-bounces@lists.onenet.net> <b>On Behalf Of
</b>Tirzah G. Knight<br>
<b>Sent:</b> Friday, November 19, 2021 12:09 PM<br>
<b>To:</b> oasfaa@lists.onenet.net<br>
<b>Subject:</b> [EXTERNAL] [Oasfaa] Student Account Balance and Collections<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Our Bursar keeps asking for a copy of the student’s MPN when sending a student to collections as documentation the student understood there were financial obligations with going to school. I’m
not really comfortable giving this to the collections company because the outstanding balance doesn’t have anything to do with the MPN.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">So I’m wondering what is common/best practice at your institution?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Sincerely, <o:p>
</o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black;position:relative;top:-5.0pt;mso-text-raise:5.0pt">Tirzah Knight<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black;position:relative;top:-5.0pt;mso-text-raise:5.0pt">Student Services Office<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black;position:relative;top:-5.0pt;mso-text-raise:5.0pt">Director of Financial Aid<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black;position:relative;top:-5.0pt;mso-text-raise:5.0pt">o: 918.335.6252 | f: 918.335.6252<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black;position:relative;top:-5.0pt;mso-text-raise:5.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black;position:relative;top:-5.0pt;mso-text-raise:5.0pt">Oklahoma Wesleyan University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black;position:relative;top:-5.0pt;mso-text-raise:5.0pt">2201 Silver Lake Road, Bartlesville, OK 74006<o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.okwu.edu_&d=DwMFAg&c=qKdtBuuu6dQK9MsRUVJ2DPXW6oayO8fu4TfEHS8sGNk&r=Guhn1WfR65MQwtXgy6BTidEPACw1xcp6FV0d51jjNcA&m=0do8bl0eey77j_KdWXopbP5KYwjJypqRldmKN0MHWcqhLWuwJPw3cLSfIFj_PYwF&s=kvJw_N0DfnK7W6cGgbe-VtAA_sKxIv0JpdkGNLPnjrg&e="><span style="font-family:"Arial",sans-serif;color:#954F72;position:relative;top:-5.0pt;mso-text-raise:5.0pt">okwu.edu</span></a><span style="font-family:"Arial",sans-serif;color:black;position:relative;top:-5.0pt;mso-text-raise:5.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">OKWU Eagles Reminders:</span><o:p></o:p></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="line-height:105%;mso-list:l0 level1 lfo3"><span style="font-family:"Arial",sans-serif">Complete your
<a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__StudentAid.gov&d=DwMFAg&c=qKdtBuuu6dQK9MsRUVJ2DPXW6oayO8fu4TfEHS8sGNk&r=Guhn1WfR65MQwtXgy6BTidEPACw1xcp6FV0d51jjNcA&m=0do8bl0eey77j_KdWXopbP5KYwjJypqRldmKN0MHWcqhLWuwJPw3cLSfIFj_PYwF&s=OzdJoFI90uwMi5mlvS5iUwNTUuH2oKgnU73xAxR5y18&e=">
22-23 FAFSA</a> <o:p></o:p></span></li><li class="MsoNormal" style="line-height:105%;mso-list:l0 level1 lfo3"><span style="font-family:"Arial",sans-serif">Review your aid offer & missing docs in the
<a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__FinAidApply.okwu.edu&d=DwMFAg&c=qKdtBuuu6dQK9MsRUVJ2DPXW6oayO8fu4TfEHS8sGNk&r=Guhn1WfR65MQwtXgy6BTidEPACw1xcp6FV0d51jjNcA&m=0do8bl0eey77j_KdWXopbP5KYwjJypqRldmKN0MHWcqhLWuwJPw3cLSfIFj_PYwF&s=DEVe38KxOmbg5R8bm2FnFtAgSeBmGvdmux4pRaPAy6U&e=">
FA portal</a><o:p></o:p></span></li><li class="MsoNormal" style="line-height:105%;mso-list:l0 level1 lfo3"><span style="font-family:"Arial",sans-serif">Send us your documents by taking a picture and using
<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.okwu.edu_upload_&d=DwMFAg&c=qKdtBuuu6dQK9MsRUVJ2DPXW6oayO8fu4TfEHS8sGNk&r=Guhn1WfR65MQwtXgy6BTidEPACw1xcp6FV0d51jjNcA&m=0do8bl0eey77j_KdWXopbP5KYwjJypqRldmKN0MHWcqhLWuwJPw3cLSfIFj_PYwF&s=iX8MpKW1fZeOPSPbs8YT8Pm7lPE38r6AeYfOyzCxKzI&e=">
OKWU Upload</a>. We cannot accept emailed documents.<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-top:12.0pt;mso-add-space:auto;line-height:105%;mso-list:l0 level1 lfo3">
<span style="font-family:"Arial",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.okwu.edu_admissions_financial-2Daid_faq_&d=DwMFAg&c=qKdtBuuu6dQK9MsRUVJ2DPXW6oayO8fu4TfEHS8sGNk&r=Guhn1WfR65MQwtXgy6BTidEPACw1xcp6FV0d51jjNcA&m=0do8bl0eey77j_KdWXopbP5KYwjJypqRldmKN0MHWcqhLWuwJPw3cLSfIFj_PYwF&s=QgTMq5b4om_1excQn4HQ-SEqUwz_pBgW2rrsMo95Fn4&e=">Financial
Aid FAQs</a> <o:p></o:p></span></li><li class="MsoNormal" style="line-height:105%;mso-list:l0 level1 lfo3"><span style="font-family:"Arial",sans-serif">Need more help? Send me an email, and I am happy to call, Zoom, or text.
<o:p></o:p></span></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>