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<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt">Dear Educators,</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt">Thanks for all that you do for our students in Oklahoma. I have compiled several updates below. Please reach out to me if you have questions.</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:#2F5597">Customer Care</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:#2F5597"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt">We have been expanding our customer care team significantly and we are seeing a noteworthy reduction in response time.</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:12.0pt;text-autospace:none"><span style="font-size:12.0pt">For State and District Testing questions, please call 800.553.6244, ext. 2800. The wait time on average this week has been 11 minutes or less. You can also
fill out a <a href="https://www.act.org/content/act/en/products-and-services/state-and-district-solutions/state-testing-contact-us.html" target="_blank">
contact form</a></span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt">For Accommodations, please call 800.553.6244, ext. 1788 or send an e-mail to
<a href="mailto:ACTStateAccoms@act.org">ACTStateAccoms@act.org</a></span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal" style="vertical-align:middle"><span style="font-size:12.0pt">For issues related to student accounts, registration or refunds please e-mail <a href="mailto:act-cares@act.org">act-cares@act.org</a> They currently have a 24 hour turnaround
time.</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:#1F4E79">Vouchers</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:#1F4E79"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt">Vouchers from the 2019-2020 school year can still be used until July of 2021 for national testing.</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt">You can go to
<a href="https://www.act.org/content/dam/act/unsecured/documents/Prebilled_Registration_Voucher_Order_Form.pdf">
<span style="color:blue">National Prebilled Registration Voucher</span></a> to order more.</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:#1F4E79"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:#1F4E79"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:#2F5497">Yearly Rollover</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black">As we enter a new school year, the previous year’s historical data will be added to the online data system.
</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><b><span style="font-size:12.0pt;color:black">4 years of data available</span></b><span style="font-size:12.0pt;color:black">: 2017-18, 2018-19, 2019-20, 2020-21.</span><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:8.0pt;line-height:105%"><b><span style="font-size:12.0pt;line-height:105%;color:black"> </span></b><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:8.0pt;line-height:105%"><b><span style="font-size:12.0pt;line-height:105%;color:black">Target Date: Late October</span></b><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:#2F5497"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:#2F5497">Superscores</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black">With the launch of superscores with the test events beginning in September, the user interface in online reporting will now
<b>include superscores</b>. This will also include superscores on the Individual Student Report.</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><img border="0" width="625" height="290" style="width:6.5138in;height:3.0208in" id="x_Picture_x0020_1" src="cid:image001.jpg@01D690C1.54E10810"><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black">Please note:</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black">Superscores for the current year will be available in the online reporting system in late October.</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black">You will need to go to ‘Options’ and select Superscores if you want to see them</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black">on the roster and summary reports</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black">Superscores for historical years will be available in the online data system in November 2020</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black">Superscore Composite will be included in the Roster as a default</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-size:12.0pt;line-height:105%;color:black">Score information is updated daily starting at the end of September</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:12.0pt;color:black">The Knowledge Hub is a great starting point for
</span><span style="font-size:12.0pt;color:#0563C2"><a href="https://success.act.org/s/article/Online-Reporting-Training-Resources">Online Reporting Training Resources</a></span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:12.0pt;color:#0563C2"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:12.0pt">Thank you</span><o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal" style="line-height:115%;text-autospace:none"><b><span style="font-size:12.0pt;line-height:115%;font-family:"Arial Black",sans-serif;color:#042E60">Tony Cortez</span></b><span style="font-size:10.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#042E60"><br>
</span><b><span style="font-size:10.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#404040">Senior Account Executive
</span></b><o:p></o:p></p>
<p class="xmsonormal" style="line-height:115%;text-autospace:none"><b><span style="font-size:10.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#042E60">Client Relations</span></b><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">500 ACT Drive</span><span style="color:black"> | Iowa</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"> City, Iowa 52243-0168</span><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:1.0pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#404040">mobile 918-527-9948</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><a href="mailto:tony.cortez@act.org">tony.cortez@act.org</a> |</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">
<a href="http://www.act.org/">www.ACT.org</a> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">New FREE
</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><a href="http://assessmentplanner.act.org/"><b>Online Assessment Planner</b></a><b> from ACT – access today!</b></span><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:1.0pt;text-autospace:none"><img border="0" width="415" height="104" style="width:4.3263in;height:1.0833in" id="x_Picture_x0020_7" src="cid:image002.jpg@01D690C1.54E10810" alt="OAP-footer"><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:1.0pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#404040"> </span><o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
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