From april at onenet.net Thu Jul 6 11:00:50 2017 From: april at onenet.net (Goode, April) Date: Thu, 6 Jul 2017 16:00:50 +0000 Subject: [CoIT-helpdesk] Higher Education Helpdesk Listserv Message-ID: <39B0390A9492D048B311FF9E27B6645D6056EE82@Drake.osrhe.edu> Hello, Welcome to the new higher education listserv for helpdesk professionals. This listserv was created so that you can easily communicate with your peers across the state. You can send messages to the listserv at coit-helpdesk at lists.onenet.net . We hope you find this listserv helpful to you and your institution. Best, April Goode MBA SPP Director of OneNet Strategic Planning and Communications [OneNetBluBlk_rgb] Learn how OneNet powers weather prediction at the National Weather Center. Oklahoma State Regents for Higher Education 655 Research Parkway Suite 200 Oklahoma City, OK 73104 P 405.225.9251 F 405.225.9250 Toll-free 888.5.ONENET april at onenet.net -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 13484 bytes Desc: image001.png URL: From ibutler at mscok.edu Mon Jul 10 09:38:56 2017 From: ibutler at mscok.edu (Isaac Butler) Date: Mon, 10 Jul 2017 09:38:56 -0500 Subject: [CoIT-helpdesk] Desktop imaging solution Message-ID: Hello, My name is Isaac Butler and I work for Murray state colleges IT department. We are looking for new desktop imaging solution. We are wondering what you use or recommend? Thank you, -- Isaac Butler IT Desktop Support Murray State College (580) 387-7160 "Mission Statement: Murray State College Provides Opportunities for Student Learning, Personal Growth, Professional Success, and Community Enhancement." -------------- next part -------------- An HTML attachment was scrubbed... URL: From albert.tucker at connorsstate.edu Mon Jul 10 10:08:09 2017 From: albert.tucker at connorsstate.edu (Tucker, Albert) Date: Mon, 10 Jul 2017 15:08:09 +0000 Subject: [CoIT-helpdesk] Desktop imaging solution In-Reply-To: References: Message-ID: What are you using currently? Sent via the Samsung Galaxy Note5, an AT&T 4G LTE smartphone -------- Original message -------- From: Isaac Butler Date: 7/10/17 9:39 AM (GMT-06:00) To: coit-helpdesk at lists.onenet.net Subject: [CoIT-helpdesk] Desktop imaging solution Hello, My name is Isaac Butler and I work for Murray state colleges IT department. We are looking for new desktop imaging solution. We are wondering what you use or recommend? Thank you, -- Isaac Butler IT Desktop Support Murray State College (580) 387-7160 "Mission Statement: Murray State College Provides Opportunities for Student Learning, Personal Growth, Professional Success, and Community Enhancement." -------------- next part -------------- An HTML attachment was scrubbed... URL: From ibutler at mscok.edu Mon Jul 10 10:16:38 2017 From: ibutler at mscok.edu (Isaac Butler) Date: Mon, 10 Jul 2017 10:16:38 -0500 Subject: [CoIT-helpdesk] Desktop imaging solution In-Reply-To: References: Message-ID: We are currently using KACE. Our associate IT director/network technician purchased it years ago because it promised an inventory tracking and deployment solution but we are not impressed enough with it for the price of maintenance contract. On Mon, Jul 10, 2017 at 10:08 AM, Tucker, Albert < albert.tucker at connorsstate.edu> wrote: > What are you using currently? > > > > Sent via the Samsung Galaxy Note5, an AT&T 4G LTE smartphone > > > -------- Original message -------- > From: Isaac Butler > Date: 7/10/17 9:39 AM (GMT-06:00) > To: coit-helpdesk at lists.onenet.net > Subject: [CoIT-helpdesk] Desktop imaging solution > > > Hello, > > My name is Isaac Butler and I work for Murray state colleges IT > department. We are looking for new desktop imaging solution. We are > wondering what you use or recommend? > > Thank you, > > -- > > > Isaac Butler > IT Desktop Support > Murray State College > (580) 387-7160 > > "Mission Statement: Murray State College Provides Opportunities for > Student Learning, Personal Growth, Professional Success, and Community > Enhancement." > > -- Isaac Butler IT Desktop Support Murray State College (580) 387-7160 "Mission Statement: Murray State College Provides Opportunities for Student Learning, Personal Growth, Professional Success, and Community Enhancement." -------------- next part -------------- An HTML attachment was scrubbed... URL: From Curtis.Brabham at redlandscc.edu Tue Jul 11 10:11:40 2017 From: Curtis.Brabham at redlandscc.edu (Curtis Brabham) Date: Tue, 11 Jul 2017 15:11:40 +0000 Subject: [CoIT-helpdesk] Desktop imaging solution In-Reply-To: References: Message-ID: <2CB111B903830243AAFDA6D818C48AEB020CE9E3E4@RCCEXCH01.redlandscc.edu> We are using System Center Configuration Manager. It's not really an image, but instead does a fresh install. The benefit is that you maintain a single OS image (don't confuse that with a machine image), and then various driver packages and application packages to be deployed in the Task Sequence. The driver and application packages can be updated without having to recreate the OS image. You can use WMI queries to target driver packages at a given PC model, which can speed up the Task Sequence install. There is also a method to add new patches to the OS image without recreating the image, but I haven't used that as we just recreate that single image from VM every six months or so. Price wise, you can't beat it because it's probably already included on your Microsoft agreement. SQL licensing is also included for each of the System Center products. Curtis R. Brabham, Jr. Chief Technology Officer Campus & Information Security Redlands Community College https://www.redlandscc.edu/ Curtis.Brabham at redlandscc.edu Office: 405.422.1449 Fax: 405.422.1449 1300 South Country Club Road El Reno, OK 73036-5304 From: Isaac Butler Sent: Monday, July 10, 2017 9:39 AM To: coit-helpdesk at lists.onenet.net Subject: [CoIT-helpdesk] Desktop imaging solution Hello, My name is Isaac Butler and I work for Murray state colleges IT department. We are looking for new desktop imaging solution. We are wondering what you use or recommend? Thank you, -- Isaac Butler IT Desktop Support Murray State College (580) 387-7160 "Mission Statement: Murray State College Provides Opportunities for Student Learning, Personal Growth, Professional Success, and Community Enhancement." 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