From colin.oliver at desire2learn.com Thu Aug 5 07:13:02 2010 From: colin.oliver at desire2learn.com (Colin Oliver) Date: Thu, 5 Aug 2010 08:13:02 -0400 Subject: [D2l-alert] Notification: Prod Upgrade Message-ID: Hi, I am accessing your production servers to perform a scheduled upgrade. I will send another note when I am done. [cid:image001.gif at 01CB3476.063FF070] Colin Oliver Deployment Specialist Desire2Learn Incorporated 1-519-772-0325 Colin.Oliver at Desire2Learn.com www.Desire2Learn.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20100805/61436051/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 1015 bytes Desc: image001.gif Url : http://lists.onenet.net/pipermail/d2l-alert/attachments/20100805/61436051/attachment.gif From FireFighter at desire2learn.com Wed Aug 11 07:38:12 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Wed, 11 Aug 2010 08:38:12 -0400 Subject: [D2l-alert] [Inc#104541] - Server Access Message-ID: Hello, I will be logging into your Production environment to investigate the WebDAV issue reported in ITSM ticket 104541. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20100811/faea9cca/attachment.html From FireFighter at desire2learn.com Wed Aug 11 07:51:46 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Wed, 11 Aug 2010 08:51:46 -0400 Subject: [D2l-alert] [Inc#104541] - Server Access In-Reply-To: References: Message-ID: I have logged off the servers. We will be following up through the support ticket shortly. Regards, Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: Wednesday, August 11, 2010 8:38 AM To: Helpdesk; D2LSupport T3; 'd2l-alert at lists.onenet.net' Cc: Jon Neill Subject: [Inc#104541] - Server Access Hello, I will be logging into your Production environment to investigate the WebDAV issue reported in ITSM ticket 104541. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20100811/52a0ae65/attachment.html From FireFighter at desire2learn.com Fri Aug 27 10:03:00 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Fri, 27 Aug 2010 11:03:00 -0400 Subject: [D2l-alert] [Inc#106132] - Server Access Message-ID: Hello, I will be logging into your Production and Test environments to investigate an issue reported in ITSM ticket 106132. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20100827/fab426b4/attachment.html From FireFighter at desire2learn.com Fri Aug 27 10:40:05 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Fri, 27 Aug 2010 11:40:05 -0400 Subject: [D2l-alert] [Inc#106132] - Server Access In-Reply-To: References: Message-ID: I have logged off the servers. We will be following up through the support ticket shortly. Regards, -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: August 27, 2010 11:03 AM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#106132] - Server Access Hello, I will be logging into your Production and Test environments to investigate an issue reported in ITSM ticket 106132. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20100827/ba9cd38b/attachment.html