From frank at onenet.net  Tue Jun  8 12:14:52 2010
From: frank at onenet.net (Frank Hedges)
Date: Tue, 08 Jun 2010 12:14:52 -0500
Subject: [D2l-alert] Refreshing D2L Test Environment
Message-ID: <000901cb072e$1cb11b10$56135130$@net>

I will be refreshing the D2L Test Environment beginning at 1:00pm today.  I
will send an email when completed and will ask everyone to login and test.
A reminder D2L will be performing the upgrade of Test next Tuesday the 15th.


 

Thanks

 

Frank Hedges

Systems Engineer

 

OneNet/Oklahoma State Regents for Higher Education

655 Research Parkway, Suite 100

Oklahoma City, OK 73104

direct: 405-225-9183

email:  <mailto:frank at onenet.net> frank at onenet.net

 

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From frank at onenet.net  Mon Jun 14 11:09:14 2010
From: frank at onenet.net (Frank Hedges)
Date: Mon, 14 Jun 2010 11:09:14 -0500
Subject: [D2l-alert] Test Refresh Complete
Message-ID: <005201cb0bdb$efb8f350$cf2ad9f0$@net>

Please check out your test sites and report any issues. 

 

10.8.81.60    d2ltest-rose.onenet.net
10.8.81.60    d2ltest-swosu.onenet.net
10.8.81.60    d2ltest-ocu.onenet.net

 

Thanks

 

Frank Hedges

Systems Engineer

 

OneNet/Oklahoma State Regents for Higher Education

655 Research Parkway, Suite 100

Oklahoma City, OK 73104

direct: 405-225-9183

email:  <mailto:frank at onenet.net> frank at onenet.net

 

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From frank at onenet.net  Tue Jun 15 14:19:41 2010
From: frank at onenet.net (Frank Hedges)
Date: Tue, 15 Jun 2010 14:19:41 -0500
Subject: [D2l-alert] Upgrade of D2L Test Complete
Message-ID: <000901cb0cbf$b50a7780$1f1f6680$@net>

D2L has finished upgrading the Test Environment.  If you run into any
issues, please contact D2L  support team to ensure everything is logged and
tracked properly. If you are logging issues through the portal, please use
the following format in the subject line:

 

LE9.0- OSRHE_Test - <org> - <issue>

 

Todd they were unable to test LDAP and SSO after the upgrade since they
didn't have credentials. 

 

Thanks

 

Frank Hedges

Systems Engineer

 

OneNet/Oklahoma State Regents for Higher Education

655 Research Parkway, Suite 100

Oklahoma City, OK 73104

direct: 405-225-9183

email:  <mailto:frank at onenet.net> frank at onenet.net

 

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From D2LSupport.T3 at desire2learn.com  Mon Jun 21 13:47:32 2010
From: D2LSupport.T3 at desire2learn.com (D2LSupport T3)
Date: Mon, 21 Jun 2010 14:47:32 -0400
Subject: [D2l-alert] [Inc#100908] - Server Access
Message-ID: <B27B7B082E72D6478E532E24F3600DAA410AE34790@D2LMAIL.desire2learn.d2l>

Hello,

I will be logging into your Production environment to investigate the Navbar template deletion issue reported in ITSM ticket 100908.  I will notify you as soon as I have logged off.

Regards,

Aaron Cooper
Tier 3 Technical Support Analyst
Professional Services
Desire2Learn2Learn Incorporated
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From D2LSupport.T3 at desire2learn.com  Mon Jun 21 13:53:04 2010
From: D2LSupport.T3 at desire2learn.com (D2LSupport T3)
Date: Mon, 21 Jun 2010 14:53:04 -0400
Subject: [D2l-alert] [Inc#100908] - Server Access
In-Reply-To: <B27B7B082E72D6478E532E24F3600DAA410AE34790@D2LMAIL.desire2learn.d2l>
References: <B27B7B082E72D6478E532E24F3600DAA410AE34790@D2LMAIL.desire2learn.d2l>
Message-ID: <B27B7B082E72D6478E532E24F3600DAA410AE34791@D2LMAIL.desire2learn.d2l>

I have finished my work and logged off the servers.

Regards,
Aaron

From: Aaron Cooper On Behalf Of D2LSupport T3
Sent: Monday, June 21, 2010 2:48 PM
To: Helpdesk; D2LSupport T3; 'd2l-alert at lists.onenet.net'
Cc: Jon Neill
Subject: [Inc#100908] - Server Access


Hello,

I will be logging into your Production environment to investigate the Navbar template deletion issue reported in ITSM ticket 100908.  I will notify you as soon as I have logged off.

Regards,

Aaron Cooper
Tier 3 Technical Support Analyst
Professional Services
Desire2Learn2Learn Incorporated
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