From FireFighter at desire2learn.com Fri Nov 5 14:17:08 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Fri, 5 Nov 2010 15:17:08 -0400 Subject: [D2l-alert] [Inc#112318] - Server Access Message-ID: Hello, I will be logging into your Test and Production environments to apply the Email reply hotfix requested in ITSM ticket 112318. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20101105/c42dfe6a/attachment.html From FireFighter at desire2learn.com Fri Nov 5 14:31:03 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Fri, 5 Nov 2010 15:31:03 -0400 Subject: [D2l-alert] [Inc#112318] - Server Access In-Reply-To: References: Message-ID: The hotfix has been deployed to both environments. I have logged off the servers. Regards, -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: November 5, 2010 3:17 PM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#112318] - Server Access Hello, I will be logging into your Test and Production environments to apply the Email reply hotfix requested in ITSM ticket 112318. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20101105/c037e32b/attachment.html From FireFighter at desire2learn.com Thu Nov 18 10:15:06 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Thu, 18 Nov 2010 11:15:06 -0500 Subject: [D2l-alert] [Inc#109041] - Server Access Message-ID: Hello, I will be logging into your test and production environments to deploy the hotfix requested in Support Center ticket 109041. I will notify you as soon as I have logged off. Chris McKenzie Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20101118/a7ac6b85/attachment.html From FireFighter at desire2learn.com Thu Nov 18 10:30:15 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Thu, 18 Nov 2010 11:30:15 -0500 Subject: [D2l-alert] [Inc#109041] - Server Access In-Reply-To: <6215631001801C4C87D4B9424956E70038F32A322A@D2LMAIL.desire2learn.d2l> References: <6215631001801C4C87D4B9424956E70038F32A322A@D2LMAIL.desire2learn.d2l> Message-ID: Hello, I have logged off. Chris McKenzie Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20101118/c018f3b4/attachment.html From FireFighter at desire2learn.com Wed Nov 24 10:15:54 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Wed, 24 Nov 2010 11:15:54 -0500 Subject: [D2l-alert] [Inc#108420] - Server Access Message-ID: Hello, I will be logging into your Production environment to correct the Pager access issue reported in ITSM ticket 108420. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20101124/2694dd13/attachment.html From FireFighter at desire2learn.com Wed Nov 24 10:48:20 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Wed, 24 Nov 2010 11:48:20 -0500 Subject: [D2l-alert] [Inc#108420] - Server Access In-Reply-To: References: Message-ID: I have logged off the servers. We will be following up through the support ticket shortly. Regards, -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: November 24, 2010 11:16 AM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#108420] - Server Access Hello, I will be logging into your Production environment to correct the Pager access issue reported in ITSM ticket 108420. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20101124/06d0b99f/attachment.html