From FireFighter at desire2learn.com Thu Oct 14 09:02:55 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Thu, 14 Oct 2010 10:02:55 -0400 Subject: [D2l-alert] [Inc#109041] - Server Access Message-ID: Hello, I will be logging into your Production environment to gather logs for the issue reported in ITSM ticket 109041. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20101014/84f3f506/attachment.html From FireFighter at desire2learn.com Thu Oct 14 09:57:15 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Thu, 14 Oct 2010 10:57:15 -0400 Subject: [D2l-alert] [Inc#109041] - Server Access In-Reply-To: References: Message-ID: I have logged off the servers. We will be following up through the support ticket shortly. -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: October 14, 2010 10:03 AM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#109041] - Server Access Hello, I will be logging into your Production environment to gather logs for the issue reported in ITSM ticket 109041. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20101014/e8e512cf/attachment.html