From luay.zakaria at desire2learn.com Thu Sep 9 14:45:55 2010 From: luay.zakaria at desire2learn.com (Luay Zakaria) Date: Thu, 9 Sep 2010 15:45:55 -0400 Subject: [D2l-alert] Accessing Servers Message-ID: <3B984B5E71006749B9E9D100A5312E315E2932FB9D@D2LMAIL.desire2learn.d2l> Hello, Please be advised that I will be accessing your servers in order to implement the change to the Holding Tank configuration as requested. Regards Luay -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20100909/d66e6b9c/attachment.html From luay.zakaria at desire2learn.com Thu Sep 9 15:01:26 2010 From: luay.zakaria at desire2learn.com (Luay Zakaria) Date: Thu, 9 Sep 2010 16:01:26 -0400 Subject: [D2l-alert] Accessing Servers Message-ID: <3B984B5E71006749B9E9D100A5312E315E2932FBC5@D2LMAIL.desire2learn.d2l> Hello, I have completed my work and logged off the servers. Regards Luay From: Luay Zakaria Sent: Thursday, September 09, 2010 3:46 PM To: 'd2l-alert at lists.onenet.net' Cc: Jon Neill Subject: Accessing Servers Hello, Please be advised that I will be accessing your servers in order to implement the change to the Holding Tank configuration as requested. Regards Luay -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20100909/ec1aca85/attachment.html From FireFighter at desire2learn.com Tue Sep 14 08:52:48 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Tue, 14 Sep 2010 09:52:48 -0400 Subject: [D2l-alert] [Inc#107835] - Server Access Message-ID: Hello, I will be logging into your Production environment to investigate the reported TurnItIn GradeMark issues from ITSM ticket #107835. I will notify you as soon as I have logged off. Christin Wallace Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20100914/014feaa8/attachment.html From FireFighter at desire2learn.com Tue Sep 14 09:15:04 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Tue, 14 Sep 2010 10:15:04 -0400 Subject: [D2l-alert] [Inc#106127] - Server Access In-Reply-To: References: Message-ID: While logged into the server, I will also be deploying the requested NavBars hotfix from ITSM #106127 -Christin From: Christin Wallace On Behalf Of D2LSupport T3 Sent: Tuesday, September 14, 2010 9:53 AM To: Helpdesk; D2LSupport T3; 'd2l-alert at lists.onenet.net' Cc: Jon Neill Subject: [Inc#107835] - Server Access Hello, I will be logging into your Production environment to investigate the reported TurnItIn GradeMark issues from ITSM ticket #107835. I will notify you as soon as I have logged off. Christin Wallace Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20100914/ece8d25a/attachment.html From FireFighter at desire2learn.com Tue Sep 14 11:11:25 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Tue, 14 Sep 2010 12:11:25 -0400 Subject: [D2l-alert] [Inc#106127] - Server Access In-Reply-To: References: Message-ID: I have logged off. -C From: Christin Wallace On Behalf Of D2LSupport T3 Sent: Tuesday, September 14, 2010 10:15 AM To: D2LSupport T3; Helpdesk; 'd2l-alert at lists.onenet.net' Cc: Jon Neill Subject: RE: [Inc#106127] - Server Access While logged into the server, I will also be deploying the requested NavBars hotfix from ITSM #106127 -Christin From: Christin Wallace On Behalf Of D2LSupport T3 Sent: Tuesday, September 14, 2010 9:53 AM To: Helpdesk; D2LSupport T3; 'd2l-alert at lists.onenet.net' Cc: Jon Neill Subject: [Inc#107835] - Server Access Hello, I will be logging into your Production environment to investigate the reported TurnItIn GradeMark issues from ITSM ticket #107835. I will notify you as soon as I have logged off. Christin Wallace Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20100914/28d8dc70/attachment.html From FireFighter at desire2learn.com Mon Sep 27 13:29:08 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Mon, 27 Sep 2010 14:29:08 -0400 Subject: [D2l-alert] [Inc#109041] - Server Access Message-ID: Hello, I will be logging into your Production environment to gather some logs for further review for the Quizzing issue reported in ITSM ticket 109041. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20100927/bf94d375/attachment.html From FireFighter at desire2learn.com Mon Sep 27 13:41:44 2010 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Mon, 27 Sep 2010 14:41:44 -0400 Subject: [D2l-alert] [Inc#109041] - Server Access In-Reply-To: References: Message-ID: I have logged off the servers while we review the application logs. Regards, Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: September 27, 2010 2:29 PM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#109041] - Server Access Hello, I will be logging into your Production environment to gather some logs for further review for the Quizzing issue reported in ITSM ticket 109041. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... 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