From FireFighter at desire2learn.com Mon Feb 14 07:58:34 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Mon, 14 Feb 2011 08:58:34 -0500 Subject: [D2l-alert] [Inc#120178] - Server Access Message-ID: Hello, I will be logging into your Test environment to apply Service Pack 1 as requested in ITSM ticket 120178. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110214/5d526921/attachment.html From FireFighter at desire2learn.com Mon Feb 14 08:10:24 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Mon, 14 Feb 2011 09:10:24 -0500 Subject: [D2l-alert] [Inc#120178] - Server Access In-Reply-To: References: Message-ID: I have finished applying the Service Pack and have logged off the servers. We will be following up through the support ticket shortly. Regards, -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: February 14, 2011 8:59 AM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#120178] - Server Access Hello, I will be logging into your Test environment to apply Service Pack 1 as requested in ITSM ticket 120178. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110214/95f52fbc/attachment.html From FireFighter at desire2learn.com Fri Feb 18 07:34:52 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Fri, 18 Feb 2011 08:34:52 -0500 Subject: [D2l-alert] [Inc#120178] - Server Access Message-ID: Hello, I will be logging into your Production environment to apply Service Pack 1 as requested in ITSM ticket 120178. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110218/38048847/attachment.html From FireFighter at desire2learn.com Fri Feb 18 07:40:49 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Fri, 18 Feb 2011 08:40:49 -0500 Subject: [D2l-alert] [Inc#120178] - Server Access In-Reply-To: References: Message-ID: We have finished the deployment and have logged off the servers. Regards, Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: February 18, 2011 8:35 AM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#120178] - Server Access Hello, I will be logging into your Production environment to apply Service Pack 1 as requested in ITSM ticket 120178. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110218/001abca1/attachment.html From FireFighter at desire2learn.com Mon Feb 28 07:27:49 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Mon, 28 Feb 2011 08:27:49 -0500 Subject: [D2l-alert] [Inc#121931] - Server Access Message-ID: Hello, I will be logging into your Production environment to investigate issues reported with TurnItIn in Support Center ticket 121931. I will notify you as soon as I have logged off. Chris McKenzie Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110228/754046d7/attachment.html From FireFighter at desire2learn.com Mon Feb 28 08:07:07 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Mon, 28 Feb 2011 09:07:07 -0500 Subject: [D2l-alert] [Inc#121931] - Server Access In-Reply-To: References: Message-ID: I have logged off. Chris McKenzie Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110228/b5edf87d/attachment.html