From Brandon.Oliver at desire2learn.com Tue Jan 4 07:10:51 2011 From: Brandon.Oliver at desire2learn.com (Brandon Oliver) Date: Tue, 4 Jan 2011 08:10:51 -0500 Subject: [D2l-alert] OSRHE 9.1 Upgrade Message-ID: <3B984B5E71006749B9E9D100A5312E31601C43C0A6@D2LMAIL.desire2learn.d2l> Good Morning, I am connecting to your servers to start the upgrade now. Thanks, [cid:image001.gif at 01CBABE6.E7221770] Brandon Oliver Deployment Consultant Desire2Learn Incorporated 1-519-772-0325 x263 Brandon.Oliver at Desire2Learn.com www.Desire2Learn.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110104/a9363425/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 1636 bytes Desc: image001.gif Url : http://lists.onenet.net/pipermail/d2l-alert/attachments/20110104/a9363425/attachment.gif From Brandon.Oliver at desire2learn.com Tue Jan 4 10:20:45 2011 From: Brandon.Oliver at desire2learn.com (Brandon Oliver) Date: Tue, 4 Jan 2011 11:20:45 -0500 Subject: [D2l-alert] OSRHE 9.1 Upgrade Message-ID: <3B984B5E71006749B9E9D100A5312E31601C43C29B@D2LMAIL.desire2learn.d2l> Hi, I have disconnected from your servers. Thanks, [cid:image001.gif at 01CBAC01.6E4E6F90] Brandon Oliver Deployment Consultant Desire2Learn Incorporated 1-519-772-0325 x263 Brandon.Oliver at Desire2Learn.com www.Desire2Learn.com From: Brandon Oliver Sent: Tuesday, January 04, 2011 8:11 AM To: 'd2l-alert at lists.onenet.net' Cc: Jon Neill Subject: OSRHE 9.1 Upgrade Good Morning, I am connecting to your servers to start the upgrade now. Thanks, [cid:image001.gif at 01CBAC01.6E4E6F90] Brandon Oliver Deployment Consultant Desire2Learn Incorporated 1-519-772-0325 x263 Brandon.Oliver at Desire2Learn.com www.Desire2Learn.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110104/1d0adbd7/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 1636 bytes Desc: image001.gif Url : http://lists.onenet.net/pipermail/d2l-alert/attachments/20110104/1d0adbd7/attachment.gif From FireFighter at desire2learn.com Thu Jan 6 12:37:01 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Thu, 6 Jan 2011 13:37:01 -0500 Subject: [D2l-alert] [Inc#109041] - Server Access Message-ID: Hello, I will be logging into your Production environment to continue investigating the issue reported in ITSM ticket 109041. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110106/337b09d7/attachment.html From FireFighter at desire2learn.com Thu Jan 6 12:58:08 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Thu, 6 Jan 2011 13:58:08 -0500 Subject: [D2l-alert] [Inc#109041] - Server Access In-Reply-To: References: Message-ID: I have logged off the servers. Regards, Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: January 6, 2011 1:37 PM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#109041] - Server Access Hello, I will be logging into your Production environment to continue investigating the issue reported in ITSM ticket 109041. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110106/7ac3bd6b/attachment.html From FireFighter at desire2learn.com Tue Jan 11 13:12:28 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Tue, 11 Jan 2011 14:12:28 -0500 Subject: [D2l-alert] [Inc#116496] - Server Access Message-ID: Hello, I will be logging into your Production environment to investigate the Holding Tank issue reported in ITSM ticket 116496. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110111/3bf01de3/attachment.html From FireFighter at desire2learn.com Tue Jan 11 13:46:34 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Tue, 11 Jan 2011 14:46:34 -0500 Subject: [D2l-alert] [Inc#116496] - Server Access In-Reply-To: References: Message-ID: I have logged off the servers. -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: January 11, 2011 2:12 PM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#116496] - Server Access Hello, I will be logging into your Production environment to investigate the Holding Tank issue reported in ITSM ticket 116496. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110111/7ce4d698/attachment.html From FireFighter at desire2learn.com Tue Jan 11 14:02:25 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Tue, 11 Jan 2011 15:02:25 -0500 Subject: [D2l-alert] [Inc#116496] - Server Access In-Reply-To: References: Message-ID: I will be logging back on now. -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: January 11, 2011 2:47 PM To: D2LSupport T3; Helpdesk; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: RE: [Inc#116496] - Server Access I have logged off the servers. -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: January 11, 2011 2:12 PM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#116496] - Server Access Hello, I will be logging into your Production environment to investigate the Holding Tank issue reported in ITSM ticket 116496. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110111/57b25b0e/attachment-0001.html From FireFighter at desire2learn.com Tue Jan 11 15:03:41 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Tue, 11 Jan 2011 16:03:41 -0500 Subject: [D2l-alert] [Inc#116496] - Server Access In-Reply-To: References: Message-ID: I have logged off the servers. -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: January 11, 2011 3:02 PM To: D2LSupport T3; Helpdesk; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: RE: [Inc#116496] - Server Access I will be logging back on now. -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: January 11, 2011 2:47 PM To: D2LSupport T3; Helpdesk; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: RE: [Inc#116496] - Server Access I have logged off the servers. -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: January 11, 2011 2:12 PM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#116496] - Server Access Hello, I will be logging into your Production environment to investigate the Holding Tank issue reported in ITSM ticket 116496. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110111/3f4472bb/attachment.html From FireFighter at desire2learn.com Wed Jan 12 07:30:21 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Wed, 12 Jan 2011 08:30:21 -0500 Subject: [D2l-alert] [Inc#116496] - Server Access In-Reply-To: References: Message-ID: I will be logging onto the servers to gather some information for ITSM ticket 116496. I will send another note once I have finished my work and logged off the servers. Regards, -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: January 11, 2011 4:04 PM To: D2LSupport T3; Helpdesk; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: RE: [Inc#116496] - Server Access I have logged off the servers. -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: January 11, 2011 3:02 PM To: D2LSupport T3; Helpdesk; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: RE: [Inc#116496] - Server Access I will be logging back on now. -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: January 11, 2011 2:47 PM To: D2LSupport T3; Helpdesk; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: RE: [Inc#116496] - Server Access I have logged off the servers. -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: January 11, 2011 2:12 PM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#116496] - Server Access Hello, I will be logging into your Production environment to investigate the Holding Tank issue reported in ITSM ticket 116496. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110112/57c8170d/attachment.html From FireFighter at desire2learn.com Tue Jan 25 07:44:38 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Tue, 25 Jan 2011 08:44:38 -0500 Subject: [D2l-alert] [Inc#104973] - Server Access Message-ID: Hello, I will be logging into your Production environment to investigate the content display issues reported in ITSM ticket 104973. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110125/2b96af39/attachment.html From FireFighter at desire2learn.com Tue Jan 25 08:48:34 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Tue, 25 Jan 2011 09:48:34 -0500 Subject: [D2l-alert] [Inc#104973] - Server Access In-Reply-To: References: Message-ID: I have logged off the servers. -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: January 25, 2011 8:45 AM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#104973] - Server Access Hello, I will be logging into your Production environment to investigate the content display issues reported in ITSM ticket 104973. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... 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