From FireFighter at desire2learn.com Fri Jun 17 07:32:34 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Fri, 17 Jun 2011 08:32:34 -0400 Subject: [D2l-alert] [Inc#129084] - Server Access Message-ID: Hello, I will be logging into your test environment to deploy 9.2.1 SP1 as requested in ITSM ticket 129084. I will notify you as soon as I have logged off. Chris McKenzie Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110617/630863ea/attachment.html From FireFighter at desire2learn.com Fri Jun 17 08:02:49 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Fri, 17 Jun 2011 09:02:49 -0400 Subject: [D2l-alert] [Inc#129084] - Server Access In-Reply-To: References: Message-ID: Hi, I have completed the application of SP1 to the Test Environment. Before I proceed with applying to Production, could I get you to verify that all is well with the test environment? Please let me know if you see any issues and when I can proceed with Production Chris McKenzie Tier III Technical Support Analyst Desire2Learn Incorporated From: Chris Mckenzie On Behalf Of D2LSupport T3 Sent: Friday, June 17, 2011 8:33 AM To: d2l-alert at lists.onenet.net Cc: Helpdesk; D2LSupport T3 Subject: [Inc#129084] - Server Access Hello, I will be logging into your test environment to deploy 9.2.1 SP1 as requested in ITSM ticket 129084. I will notify you as soon as I have logged off. Chris McKenzie Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110617/83d07f0f/attachment.html From FireFighter at desire2learn.com Fri Jun 17 08:32:54 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Fri, 17 Jun 2011 09:32:54 -0400 Subject: [D2l-alert] [Inc#129084] - Server Access In-Reply-To: References: Message-ID: I have finished deploying SP1 to Test and Prod and have logged off the servers. Chris McKenzie Tier III Technical Support Analyst Desire2Learn Incorporated From: Chris Mckenzie On Behalf Of D2LSupport T3 Sent: Friday, June 17, 2011 8:33 AM To: d2l-alert at lists.onenet.net Cc: Helpdesk; D2LSupport T3 Subject: [Inc#129084] - Server Access Hello, I will be logging into your test environment to deploy 9.2.1 SP1 as requested in ITSM ticket 129084. I will notify you as soon as I have logged off. Chris McKenzie Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110617/7dc629f2/attachment.html From FireFighter at desire2learn.com Fri Jun 17 10:36:58 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Fri, 17 Jun 2011 11:36:58 -0400 Subject: [D2l-alert] [Inc#129653] - Server Access Message-ID: Hello, I will be logging into your Production environment to investigate TII issues for Rose State as reported in ITSM ticket 129653. I will notify you as soon as I have logged off. Chris McKenzie Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110617/c7935076/attachment-0001.html From FireFighter at desire2learn.com Fri Jun 17 12:42:46 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Fri, 17 Jun 2011 13:42:46 -0400 Subject: [D2l-alert] [Inc#129653] - Server Access In-Reply-To: References: Message-ID: I was able to successfully re-queue the dropbox submissions and they look to have processed. I have now logged off the server. Chris McKenzie Tier III Technical Support Analyst Desire2Learn Incorporated From: Chris Mckenzie On Behalf Of D2LSupport T3 Sent: Friday, June 17, 2011 11:37 AM To: d2l-alert at lists.onenet.net Cc: Helpdesk; D2LSupport T3 Subject: [Inc#129653] - Server Access Hello, I will be logging into your Production environment to investigate TII issues for Rose State as reported in ITSM ticket 129653. I will notify you as soon as I have logged off. Chris McKenzie Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110617/8f01ef98/attachment.html