From Stephen.SKrzydlo at desire2learn.com Mon Mar 7 15:07:38 2011 From: Stephen.SKrzydlo at desire2learn.com (Stephen Skrzydlo) Date: Mon, 7 Mar 2011 16:07:38 -0500 Subject: [D2l-alert] Server Access Message-ID: Hello, I am accessing the servers to deploy a requested update to the branding on the Rose organization. No other changes will be made and I will send another note when I am done. [cid:image001.gif at 01CBDCE1.C7AE1CA0] Stephen Skrzydlo Senior Deployment Consultant, Team Lead Desire2Learn Incorporated Stephen.Skrzydlo at Desire2Learn.com www.Desire2Learn.com [cid:image002.jpg at 01CBDCE1.C7AE1CA0] Why Desire2Learn? Our Clients Say It Best! -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110307/5632b3b4/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 935 bytes Desc: image001.gif Url : http://lists.onenet.net/pipermail/d2l-alert/attachments/20110307/5632b3b4/attachment.gif -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.jpg Type: image/jpeg Size: 11361 bytes Desc: image002.jpg Url : http://lists.onenet.net/pipermail/d2l-alert/attachments/20110307/5632b3b4/attachment.jpg From Stephen.SKrzydlo at desire2learn.com Mon Mar 7 15:15:35 2011 From: Stephen.SKrzydlo at desire2learn.com (Stephen Skrzydlo) Date: Mon, 7 Mar 2011 16:15:35 -0500 Subject: [D2l-alert] Server Access Message-ID: I have completed my update and logged off the servers. From: Stephen Skrzydlo Sent: March 7, 2011 4:08 PM To: 'd2l-alert at lists.onenet.net' Cc: Jon Neill Subject: Server Access Hello, I am accessing the servers to deploy a requested update to the branding on the Rose organization. No other changes will be made and I will send another note when I am done. [cid:image001.gif at 01CBDCE2.E3EB0120] Stephen Skrzydlo Senior Deployment Consultant, Team Lead Desire2Learn Incorporated Stephen.Skrzydlo at Desire2Learn.com www.Desire2Learn.com [cid:image002.jpg at 01CBDCE2.E3EB0120] Why Desire2Learn? Our Clients Say It Best! -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110307/5a775689/attachment-0001.html -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 935 bytes Desc: image001.gif Url : http://lists.onenet.net/pipermail/d2l-alert/attachments/20110307/5a775689/attachment-0001.gif -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.jpg Type: image/jpeg Size: 11361 bytes Desc: image002.jpg Url : http://lists.onenet.net/pipermail/d2l-alert/attachments/20110307/5a775689/attachment-0001.jpg From FireFighter at desire2learn.com Tue Mar 8 14:24:44 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Tue, 8 Mar 2011 15:24:44 -0500 Subject: [D2l-alert] [Inc#121931] - Server Access Message-ID: Hello, I will be logging into your Production environment to investigate the TurnItIn/Dropbox issues reported in ITSM ticket 121931. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110308/6d0bd484/attachment.html From FireFighter at desire2learn.com Tue Mar 8 15:43:17 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Tue, 8 Mar 2011 16:43:17 -0500 Subject: [D2l-alert] [Inc#121931] - Server Access In-Reply-To: References: Message-ID: I have finished my investigation and have logged off the servers. We will be following up through the support ticket shortly. Regards, -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: March 8, 2011 3:25 PM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#121931] - Server Access Hello, I will be logging into your Production environment to investigate the TurnItIn/Dropbox issues reported in ITSM ticket 121931. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110308/4e6bf160/attachment.html From FireFighter at desire2learn.com Thu Mar 10 12:03:31 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Thu, 10 Mar 2011 13:03:31 -0500 Subject: [D2l-alert] [Inc#122265] - Server Access Message-ID: Hello, I will be logging into your Production environment to investigate a Discussion notification issue reported in ITSM ticket 122265. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110310/be1ed5f7/attachment.html From FireFighter at desire2learn.com Thu Mar 10 13:47:39 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Thu, 10 Mar 2011 14:47:39 -0500 Subject: [D2l-alert] [Inc#122265] - Server Access In-Reply-To: References: Message-ID: I have finished and have logged off the servers. Regards, -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: March 10, 2011 1:04 PM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#122265] - Server Access Hello, I will be logging into your Production environment to investigate a Discussion notification issue reported in ITSM ticket 122265. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110310/89d314d7/attachment.html From FireFighter at desire2learn.com Thu Mar 24 07:26:35 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Thu, 24 Mar 2011 08:26:35 -0400 Subject: [D2l-alert] [Inc#121931] - Server Access Message-ID: Hello, I will be logging into your Production environment to requeue Dropbox submissions to be processed by TurnItIn for the issues reported in ITSM ticket 121931. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110324/b071f3ad/attachment.html From FireFighter at desire2learn.com Thu Mar 24 07:46:28 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Thu, 24 Mar 2011 08:46:28 -0400 Subject: [D2l-alert] [Inc#121931] - Server Access In-Reply-To: References: Message-ID: I have finished my work and have logged off the servers. We will be following up through the support ticket shortly. Regards, -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: March 24, 2011 8:27 AM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#121931] - Server Access Hello, I will be logging into your Production environment to requeue Dropbox submissions to be processed by TurnItIn for the issues reported in ITSM ticket 121931. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110324/ee4ca42f/attachment.html From FireFighter at desire2learn.com Mon Mar 28 09:17:26 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Mon, 28 Mar 2011 10:17:26 -0400 Subject: [D2l-alert] [Inc#121931] - Server Access Message-ID: Hello, I will be logging into your Production environment to continue investigating the TurnItIn issues reported in ITSM ticket 121931. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.onenet.net/pipermail/d2l-alert/attachments/20110328/73a96f57/attachment.html From FireFighter at desire2learn.com Mon Mar 28 10:06:24 2011 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Mon, 28 Mar 2011 11:06:24 -0400 Subject: [D2l-alert] [Inc#121931] - Server Access In-Reply-To: References: Message-ID: I have logged off the servers. -Aaron From: Aaron Cooper On Behalf Of D2LSupport T3 Sent: March 28, 2011 10:17 AM To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net Cc: Jon Neill Subject: [Inc#121931] - Server Access Hello, I will be logging into your Production environment to continue investigating the TurnItIn issues reported in ITSM ticket 121931. I will notify you as soon as I have logged off. Regards, Aaron Cooper Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... 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