[D2l-alert] [Inc#121931] - Server Access

D2LSupport T3 FireFighter at desire2learn.com
Tue Mar 8 15:43:17 CST 2011


I have finished my investigation and have logged off the servers.  We will be following up through the support ticket shortly.

Regards,
-Aaron

From: Aaron Cooper On Behalf Of D2LSupport T3
Sent: March 8, 2011 3:25 PM
To: Helpdesk; D2LSupport T3; d2l-alert at lists.onenet.net
Cc: Jon Neill
Subject: [Inc#121931] - Server Access


Hello,

I will be logging into your Production environment to investigate the TurnItIn/Dropbox issues reported in ITSM ticket 121931.  I will notify you as soon as I have logged off.

Regards,

Aaron Cooper
Tier 3 Technical Support Analyst
Professional Services
Desire2Learn2Learn Incorporated
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