[D2l-alert] Feedback Needed on Upgrade

[Frank Hedges]

Hello Everyone, 

I am not sure if everyone gets these notices from D2L, but I will forward these as I get them. The notice is listed at the bottom of this email. 


Concerning the possibility of performing an upgrade on Jan 2nd, I submitted the request to Cary on 12/11 and Cary said it can take sometime to get a final quote. Cary informed me today the he should have a final quoted cost OneNet will incur to migrate to the new 2008 servers tomorrow, Dec. 21. 


The most important question now, assuming I get a PO and D2L can schedule the work for test next week and production on Jan. 2nd, is everyone comfortable with having a short time to test the upgrade before we upgrade production? If D2L can upgrade our test system by Dec. 27th, that will give everyone 5 calendar days to test. I am ok with this since we are not changing the app just upgrading the server OS. Please provide feedback, since I know in lieu of the OS upgrade we may want to have D2L apply a service pack. 


Thanks


Frank Hedges


-------- Original Message --------
From: D2L Customer Service <customerservice at Desire2Learn.com>
Date: Dec 19, 2012 3:50:04 PM
Subject: D2L Customer Service Notification: Latest Windows Framework is not compatible


<!--
/* Font Definitions */
@font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0cm; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:purple; text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate {mso-style-priority:99; mso-style-link:"Balloon Text Char"; margin:0cm; margin-bottom:.0001pt; font-size:8.0pt; font-family:"Tahoma","sans-serif";}
span.EmailStyle17 {mso-style-type:personal-compose; font-family:"Calibri","sans-serif"; color:windowtext;}
span.BalloonTextChar {mso-style-name:"Balloon Text Char"; mso-style-priority:99; mso-style-link:"Balloon Text"; font-family:"Tahoma","sans-serif"; mso-fareast-language:EN-CA;}
.MsoChpDefault {mso-style-type:export-only; font-family:"Calibri","sans-serif"; mso-fareast-language:EN-US;}
@page WordSection1 {size:612.0pt 792.0pt; margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1 {page:WordSection1;}
-->




To D2L Self-Hosted Clients:

Please be advised that Windows Server 2008 R2 SP1 contains Powershell 3.0 as part of Windows Framework 3.0, which is not compatible with Desire2Learn deployment software.

 

We recommend that you do not upgrade your D2L servers to this Microsoft Framework at this time. 

 

If you have already upgraded your D2L environment to this Service Pack, we recommend that you uninstall the Windows Framework 3.0 until we have a resolution to this issue. Uninstall information can be found here: http://support.microsoft.com/kb/2506143

 

If your servers contain this Microsoft Framework, Desire2Learn will be unable to carry out any deployments or upgrades to your site. As a result, any deployments or upgrades may potentially be delayed and/or rescheduled. This includes Service Packs, hotfixes, version upgrades, tool deployments, customization deployments, etc. 

 

We have posted a News item on the D2L Support Portal and will provide any new information within this News article.

 

Thank You.

 


Desire2Learn Customer Service & Support



 

 






--


 
 
Frank Hedges - Systems Engineer
OneNet/Oklahoma State Regents for Higher Education
frank at onenet.net - Ph: 405-225-9183
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.onenet.net/pipermail/d2l-alert/attachments/20121220/93620590/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 7919 bytes
Desc: image001.jpg
URL: <http://lists.onenet.net/pipermail/d2l-alert/attachments/20121220/93620590/attachment-0001.jpg>