From Andrew.Dewhirst at desire2learn.com Wed Jun 6 16:05:08 2012 From: Andrew.Dewhirst at desire2learn.com (Andrew Dewhirst) Date: Wed, 6 Jun 2012 17:05:08 -0400 Subject: [D2l-alert] [Inc#163501] - Server Access Message-ID: <3B984B5E71006749B9E9D100A5312E31860D30AD42@D2LMAIL.desire2learn.d2l> Hello, I will be logging into your Production environment to investigate the issue reported in ITSM ticket 163501. I will notify you as soon as I have logged off. Andrew Dewhirst Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From Andrew.Dewhirst at desire2learn.com Wed Jun 6 16:27:45 2012 From: Andrew.Dewhirst at desire2learn.com (Andrew Dewhirst) Date: Wed, 6 Jun 2012 17:27:45 -0400 Subject: [D2l-alert] [Inc#163501] - Server Access In-Reply-To: <3FD7714A7A891C479BEF51E3F283D14D875EF82C75@D2LMAIL.desire2learn.d2l> References: <3FD7714A7A891C479BEF51E3F283D14D875EF82C75@D2LMAIL.desire2learn.d2l> Message-ID: <3B984B5E71006749B9E9D100A5312E31860D30ADAE@D2LMAIL.desire2learn.d2l> Hello, I have now logged off of your system. Thanks, Andrew From: Andrew Dewhirst Sent: Wednesday, June 06, 2012 5:05 PM To: 'd2l-alert at lists.onenet.net' Cc: Helpdesk; D2LSupport T3 Subject: [Inc#163501] - Server Access Hello, I will be logging into your Production environment to investigate the issue reported in ITSM ticket 163501. I will notify you as soon as I have logged off. Andrew Dewhirst Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From Andrew.Dewhirst at desire2learn.com Mon Jun 11 16:34:39 2012 From: Andrew.Dewhirst at desire2learn.com (Andrew Dewhirst) Date: Mon, 11 Jun 2012 17:34:39 -0400 Subject: [D2l-alert] [Inc#163501] - Server Access Message-ID: <3B984B5E71006749B9E9D100A5312E31860D5B7763@D2LMAIL.desire2learn.d2l> Hello, I will be logging into your production environment to investigate the issue reported in ITSM ticket . I will notify you as soon as I have logged off. Andrew Dewhirst Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From Andrew.Dewhirst at desire2learn.com Mon Jun 11 17:58:55 2012 From: Andrew.Dewhirst at desire2learn.com (Andrew Dewhirst) Date: Mon, 11 Jun 2012 18:58:55 -0400 Subject: [D2l-alert] [Inc#163501] - Server Access In-Reply-To: <3FD7714A7A891C479BEF51E3F283D14D875EF82CA2@D2LMAIL.desire2learn.d2l> References: <3FD7714A7A891C479BEF51E3F283D14D875EF82CA2@D2LMAIL.desire2learn.d2l> Message-ID: <3B984B5E71006749B9E9D100A5312E31860D5B77C3@D2LMAIL.desire2learn.d2l> I have now logged off your servers. I will be logging back in tomorrow to continue my investigation. -Andrew From: Andrew Dewhirst Sent: Monday, June 11, 2012 5:35 PM To: d2l-alert at lists.onenet.net Cc: Helpdesk; D2LSupport T3 Subject: [Inc#163501] - Server Access Hello, I will be logging into your production environment to investigate the issue reported in ITSM ticket . I will notify you as soon as I have logged off. Andrew Dewhirst Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From Andrew.Dewhirst at desire2learn.com Tue Jun 12 11:53:05 2012 From: Andrew.Dewhirst at desire2learn.com (Andrew Dewhirst) Date: Tue, 12 Jun 2012 12:53:05 -0400 Subject: [D2l-alert] [Inc#163501] - Server Access In-Reply-To: <3FD7714A7A891C479BEF51E3F283D14D875EF82CA3@D2LMAIL.desire2learn.d2l> References: <3FD7714A7A891C479BEF51E3F283D14D875EF82CA2@D2LMAIL.desire2learn.d2l> <3FD7714A7A891C479BEF51E3F283D14D875EF82CA3@D2LMAIL.desire2learn.d2l> Message-ID: <3B984B5E71006749B9E9D100A5312E31860D5B7F28@D2LMAIL.desire2learn.d2l> I am going to be logging back into your servers to continue my investigation from yesterday. - Andrew From: Andrew Dewhirst Sent: Monday, June 11, 2012 6:59 PM To: 'd2l-alert at lists.onenet.net' Cc: Helpdesk; D2LSupport T3 Subject: RE: [Inc#163501] - Server Access I have now logged off your servers. I will be logging back in tomorrow to continue my investigation. -Andrew From: Andrew Dewhirst Sent: Monday, June 11, 2012 5:35 PM To: d2l-alert at lists.onenet.net Cc: Helpdesk; D2LSupport T3 Subject: [Inc#163501] - Server Access Hello, I will be logging into your production environment to investigate the issue reported in ITSM ticket . I will notify you as soon as I have logged off. Andrew Dewhirst Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From Mark.Weiss at desire2learn.com Mon Jun 25 08:02:37 2012 From: Mark.Weiss at desire2learn.com (Mark Weiss) Date: Mon, 25 Jun 2012 09:02:37 -0400 Subject: [D2l-alert] [Inc#164909] - Server Access Message-ID: <3B984B5E71006749B9E9D100A5312E319883A8478B@D2LMAIL.desire2learn.d2l> Hello, I will be logging into your Production and Test environments to update user Font Size reported in ITSM ticket 164909. I will notify you as soon as I have logged off. Mark Weiss Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From Mark.Weiss at desire2learn.com Mon Jun 25 08:41:21 2012 From: Mark.Weiss at desire2learn.com (Mark Weiss) Date: Mon, 25 Jun 2012 09:41:21 -0400 Subject: [D2l-alert] [Inc#164909] - Server Access In-Reply-To: <3FD7714A7A891C479BEF51E3F283D14D875DD3119B@D2LMAIL.desire2learn.d2l> References: <3FD7714A7A891C479BEF51E3F283D14D875DD3119B@D2LMAIL.desire2learn.d2l> Message-ID: <3B984B5E71006749B9E9D100A5312E319883A84847@D2LMAIL.desire2learn.d2l> Hello, I have now logged off your Prod and Test environments. Mark Weiss Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated From: Mark Weiss Sent: Monday, June 25, 2012 9:03 AM To: 'd2l-alert at lists.onenet.net' Cc: Helpdesk; D2LSupport T3 Subject: [Inc#164909] - Server Access Hello, I will be logging into your Production and Test environments to update user Font Size reported in ITSM ticket 164909. I will notify you as soon as I have logged off. Mark Weiss Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: