From FireFighter at desire2learn.com Thu May 3 14:09:27 2012 From: FireFighter at desire2learn.com (D2LSupport T3) Date: Thu, 3 May 2012 15:09:27 -0400 Subject: [D2l-alert] [Inc#159093] - Server Access Message-ID: Hello, I will be logging into your production environment to investigate a reporting issue reported in ITSM ticket 159093. I will notify you as soon as I have logged off. Chris McKenzie Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From Andrew.Dewhirst at desire2learn.com Tue May 15 16:05:28 2012 From: Andrew.Dewhirst at desire2learn.com (Andrew Dewhirst) Date: Tue, 15 May 2012 17:05:28 -0400 Subject: [D2l-alert] [Inc#157337] - Server Access Message-ID: <3B984B5E71006749B9E9D100A5312E31860B2425C8@D2LMAIL.desire2learn.d2l> Hello, I will be logging into your Production environment to investigate the issue reported in ITSM ticket 157337. I will notify you as soon as I have logged off. Andrew Dewhirst Tier 3 Technical Support Analyst Professional Services Desire2Learn2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From kevin.willms at desire2learn.com Thu May 24 07:01:17 2012 From: kevin.willms at desire2learn.com (Kevin Willms) Date: Thu, 24 May 2012 08:01:17 -0400 Subject: [D2l-alert] Server Logon Message-ID: <3B984B5E71006749B9E9D100A5312E31860CB57CF3@D2LMAIL.desire2learn.d2l> I am logging onto your production app servers to install service pack 5. [cid:image001.png at 01CD3983.660FC160] Kevin Willms Deployment Specialist Desire2Learn Incorporated Office: 1-519-772-0325 Kevin.Willms at desire2learn.com www.Desire2Learn.com -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 7175 bytes Desc: image001.png URL: From kevin.willms at desire2learn.com Thu May 24 08:08:16 2012 From: kevin.willms at desire2learn.com (Kevin Willms) Date: Thu, 24 May 2012 09:08:16 -0400 Subject: [D2l-alert] Server Logon Message-ID: <3B984B5E71006749B9E9D100A5312E31860CB57DA9@D2LMAIL.desire2learn.d2l> I have logged off your production app servers. From: Kevin Willms Sent: Thursday, May 24, 2012 8:01 AM To: 'd2l-alert at lists.onenet.net'; Jon Neill Subject: Server Logon I am logging onto your production app servers to install service pack 5. [cid:image001.png at 01CD398C.C15F8600] Kevin Willms Deployment Specialist Desire2Learn Incorporated Office: 1-519-772-0325 Kevin.Willms at desire2learn.com www.Desire2Learn.com -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 7175 bytes Desc: image001.png URL: From Jeff.Haroutunian at desire2learn.com Tue May 29 14:26:56 2012 From: Jeff.Haroutunian at desire2learn.com (Jeff Haroutunian) Date: Tue, 29 May 2012 15:26:56 -0400 Subject: [D2l-alert] Accessing Servers - OSRHE - Rose State Message-ID: Hi, I will be accessing the servers for OSRHE - Rose State to prep a utility server. Thanks, Jeff [cid:image001.gif at 01CD3DAF.7B9A8DF0] Jeff Haroutunian Deployment Specialist Desire2Learn Incorporated Jeff.Haroutunian at Desire2Learn.com www.Desire2Learn.com -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 1636 bytes Desc: image001.gif URL: From Jeff.Haroutunian at desire2learn.com Tue May 29 15:39:45 2012 From: Jeff.Haroutunian at desire2learn.com (Jeff Haroutunian) Date: Tue, 29 May 2012 16:39:45 -0400 Subject: [D2l-alert] OSRHE - Rose - Accessing D2L Utility 1 RDP Message-ID: Hello all, While I am able to login to the Sun Secure Global Desktop (http://sgd.onenet.net) with username d2l, I am unable to log into the new utility server (D2L Utility 1 RDP) from there. The error reads "To log on to this remote computer, you must be granted the Allow log on through Terminal Services right." Note: there are no problems logging into any of the web servers the Sun Secure Global Desktop UI. Thanks, Jeff [cid:image001.gif at 01CD3DB8.4BA08420] Jeff Haroutunian Deployment Specialist Desire2Learn Incorporated Jeff.Haroutunian at Desire2Learn.com www.Desire2Learn.com -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 1636 bytes Desc: image001.gif URL: From Jeff.Haroutunian at desire2learn.com Wed May 30 15:48:15 2012 From: Jeff.Haroutunian at desire2learn.com (Jeff Haroutunian) Date: Wed, 30 May 2012 16:48:15 -0400 Subject: [D2l-alert] Done Accessing Servers - OSRHE Message-ID: Hi all, I am done accessing the servers at OSRHE. Thanks, Jeff [cid:image001.gif at 01CD3E83.E315B160] Jeff Haroutunian Deployment Specialist Desire2Learn Incorporated Jeff.Haroutunian at Desire2Learn.com www.Desire2Learn.com -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.gif Type: image/gif Size: 1636 bytes Desc: image001.gif URL: From hussain.baig at desire2learn.com Thu May 31 08:50:44 2012 From: hussain.baig at desire2learn.com (Hussain Baig) Date: Thu, 31 May 2012 09:50:44 -0400 Subject: [D2l-alert] Logging on to your servers Message-ID: <3B984B5E71006749B9E9D100A5312E31860CF60837@D2LMAIL.desire2learn.d2l> Hi, I am logging on to your servers to see why you are experiencing the errors you have reported. Please let me know if you have any questions or concerns. Hussain Baig Deployment Consultant Desire2Learn Incorporated 1-519-772-0325 x459 Hussain.Baig at Desire2Learn.com www.Desire2Learn.com -------------- next part -------------- An HTML attachment was scrubbed... URL: