From cmeyer at rose.edu Wed Oct 23 10:16:50 2013 From: cmeyer at rose.edu (Meyer, Chris J.) Date: Wed, 23 Oct 2013 15:16:50 +0000 Subject: [D2l-alert] TEST Upgrade Message-ID: FYI... I requested an upgrade for our TEST environment to 10.2 SP4 on October 31 at noon in preparation for our upgrade on PROD January 6, 2014. Frank, do we have all the components in place to allow us to upgrade to 10.2 on January 6, 2014? If I recall, we had to upgrade the server OS before the D2L upgrade could take place. Thanks. Chris Chris Meyer | Dean, Learning Resources Center | Rose State College | www.rose.edu 6420 S.E. 15th St. | Midwest City, OK 73110-2799 | v: 405.733.7913 | f: 405.733.7567 | e: cmeyer at rose.edu -------------- next part -------------- An HTML attachment was scrubbed... URL: From cmeyer at rose.edu Wed Oct 23 10:17:36 2013 From: cmeyer at rose.edu (Meyer, Chris J.) Date: Wed, 23 Oct 2013 15:17:36 +0000 Subject: [D2l-alert] FW: RITM0011778 - Request A Service Pack In-Reply-To: <33064411.34143.1382541109210.JavaMail.p16003@app32025.yyz1.service-now.com> References: <33064411.34143.1382541109210.JavaMail.p16003@app32025.yyz1.service-now.com> Message-ID: This is the ticket number for the upgrade to TEST. Chris From: helpdesk at desire2learn.com [mailto:helpdesk at desire2learn.com] Sent: Wednesday, October 23, 2013 10:12 AM To: Shelley.Constant at Desire2Learn.com; Meyer, Chris J. Subject: RITM0011778 - Request A Service Pack Hello Chris Meyer, Thank you for your submission for Request A Service Pack. The ticket number assigned to you is RITM0011778. We will notify you shortly if further information is required. To review or update this request, please go to RITM0011778. Thank you, Desire2Learn Customer Service & Support Ref:MSG1201245 -------------- next part -------------- An HTML attachment was scrubbed... URL: From frank at onenet.net Thu Oct 31 11:25:31 2013 From: frank at onenet.net (Frank Hedges) Date: Thu, 31 Oct 2013 11:25:31 -0500 Subject: [D2l-alert] Determine date for D2L OS Upgrade Message-ID: I need your input as soon as possible to determine a date to perform the OS upgrade on D2L production App servers in preparation for the upcoming D2L upgrade on January 6, 2014 to version 10.2. The OS upgrade will require one hour of downtime. D2L can begin performing the upgrade at the following times: Sunday 5:00pm to Midnight, Monday thru Thursday 8:00am to Midnight, Friday 8:00am to 4:00pm. Please respond back with a least two times it will work for your campus. Thansk -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -------------- next part -------------- An HTML attachment was scrubbed... URL: From karen.klein at swosu.edu Thu Oct 31 12:44:13 2013 From: karen.klein at swosu.edu (Klein, Karen) Date: Thu, 31 Oct 2013 17:44:13 +0000 Subject: [D2l-alert] Determine date for D2L OS Upgrade In-Reply-To: References: Message-ID: <2CC4315EE994A140B7831380C5EA7D1C25343EF1@MAILBOX.admin.swosu.edu> My choice would be the "Sunday 5:00pm to Midnight" time slot. - Karen From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Frank Hedges Sent: Thursday, October 31, 2013 11:26 AM To: d2l-alert at lists.onenet.net Subject: [D2l-alert] Determine date for D2L OS Upgrade I need your input as soon as possible to determine a date to perform the OS upgrade on D2L production App servers in preparation for the upcoming D2L upgrade on January 6, 2014 to version 10.2. The OS upgrade will require one hour of downtime. D2L can begin performing the upgrade at the following times: Sunday 5:00pm to Midnight, Monday thru Thursday 8:00am to Midnight, Friday 8:00am to 4:00pm. Please respond back with a least two times it will work for your campus. Thansk -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -------------- next part -------------- An HTML attachment was scrubbed... URL: From karen.klein at swosu.edu Thu Oct 31 12:46:42 2013 From: karen.klein at swosu.edu (Klein, Karen) Date: Thu, 31 Oct 2013 17:46:42 +0000 Subject: [D2l-alert] Determine date for D2L OS Upgrade In-Reply-To: References: Message-ID: <2CC4315EE994A140B7831380C5EA7D1C25343F09@MAILBOX.admin.swosu.edu> Oops! Didn't see you were wanting two options... Friday at 4:00 would be my second choice, with my first choice being any hour on Sunday 5:00-Midnight. - Karen From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Frank Hedges Sent: Thursday, October 31, 2013 11:26 AM To: d2l-alert at lists.onenet.net Subject: [D2l-alert] Determine date for D2L OS Upgrade I need your input as soon as possible to determine a date to perform the OS upgrade on D2L production App servers in preparation for the upcoming D2L upgrade on January 6, 2014 to version 10.2. The OS upgrade will require one hour of downtime. D2L can begin performing the upgrade at the following times: Sunday 5:00pm to Midnight, Monday thru Thursday 8:00am to Midnight, Friday 8:00am to 4:00pm. Please respond back with a least two times it will work for your campus. Thansk -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -------------- next part -------------- An HTML attachment was scrubbed... URL: From cmeyer at rose.edu Thu Oct 31 12:51:20 2013 From: cmeyer at rose.edu (Meyer, Chris J.) Date: Thu, 31 Oct 2013 17:51:20 +0000 Subject: [D2l-alert] Determine date for D2L OS Upgrade In-Reply-To: <2CC4315EE994A140B7831380C5EA7D1C25343F09@MAILBOX.admin.swosu.edu> References: <2CC4315EE994A140B7831380C5EA7D1C25343F09@MAILBOX.admin.swosu.edu> Message-ID: I would say Sunday 5 PM to 7 PM (1st choice) or Friday 3 PM to 4 PM (2nd choice). Please let us know as soon as possible so we can post an announcement. Thanks. Chris From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Klein, Karen Sent: Thursday, October 31, 2013 12:47 PM To: Frank Hedges Cc: d2l-alert (d2l-alert at lists.onenet.net) Subject: Re: [D2l-alert] Determine date for D2L OS Upgrade Oops! Didn't see you were wanting two options... Friday at 4:00 would be my second choice, with my first choice being any hour on Sunday 5:00-Midnight. - Karen From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Frank Hedges Sent: Thursday, October 31, 2013 11:26 AM To: d2l-alert at lists.onenet.net Subject: [D2l-alert] Determine date for D2L OS Upgrade I need your input as soon as possible to determine a date to perform the OS upgrade on D2L production App servers in preparation for the upcoming D2L upgrade on January 6, 2014 to version 10.2. The OS upgrade will require one hour of downtime. D2L can begin performing the upgrade at the following times: Sunday 5:00pm to Midnight, Monday thru Thursday 8:00am to Midnight, Friday 8:00am to 4:00pm. Please respond back with a least two times it will work for your campus. Thansk -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -------------- next part -------------- An HTML attachment was scrubbed... URL: