From cmeyer at rose.edu Thu Jan 2 09:45:16 2014 From: cmeyer at rose.edu (Meyer, Chris J.) Date: Thu, 2 Jan 2014 15:45:16 +0000 Subject: [D2l-alert] January 6th Notice Message-ID: Shelley, Could we please be sure that when D2L performs the upgrade on Monday, that we have a system maintenance notice posted for our visitors who try to access the site? It would be nice if there was an estimate of the time that the server will return to operation. Thank you. Peace, Chris Chris Meyer | Dean, Learning Resources Center | Rose State College | Office: LRC 120 | www.rose.edu 6420 S.E. 15th St. | Midwest City, OK 73110-2799 | v: 405.733.7913 | f: 405.733.7567 | e: cmeyer at rose.edu -------------- next part -------------- An HTML attachment was scrubbed... URL: From Upgrades at desire2learn.com Thu Jan 2 14:42:29 2014 From: Upgrades at desire2learn.com (Upgrades) Date: Thu, 2 Jan 2014 20:42:29 +0000 Subject: [D2l-alert] January 6th Notice - ORSHE In-Reply-To: <9CA305BA547BC24A9E9B461106AA962A26D6A9AE@KTVCAEX-MB-01.desire2learn.d2l> References: <9CA305BA547BC24A9E9B461106AA962A26D6A9AE@KTVCAEX-MB-01.desire2learn.d2l> Message-ID: <37FBA385A3F28246AFFE64A01989FD96370E9EB2@KTVCAEX-MB-01.desire2learn.d2l> Hello everyone, The upgrade will begin at 8am ET on Jan. 6th and will continue over two days, to end around 4pm ET on Jan. 7th. I sent an email earlier this week around the details of this upgrade. Please refer to the attached email. This email also contains reference to documentation which includes details around the maintenance page. If you have any more questions, please let me know. Thank you, Sujata [Description: Description: Description: Description: D2L Logo-smaller] Sujata Hunter Deployment Project Coordinator Desire2Learn Incorporated 1-519-772-0325 x6610 Cell: (226)789-5097 Sujata.Hunter at Desire2Learn.com From: Shelley Constant Sent: Thursday, January 02, 2014 11:00 AM To: Upgrades Subject: FW: January 6th Notice - ORSHE Good morning, ORSHE is scheduled for upgrade to 10.3 on Jan 6. They're asking about a maintenance notice being displayed. How does that work? Thanks! [Description: Description: D2L logo] Shelley Constant Senior Account Manager - Central Desire2Learn Mobile 816-718-1995 Shelley.Constant at Desire2Learn.com www.Desire2Learn.com From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Meyer, Chris J. Sent: Thursday, January 02, 2014 9:45 AM To: d2l-alert at lists.onenet.net Subject: [D2l-alert] January 6th Notice Shelley, Could we please be sure that when D2L performs the upgrade on Monday, that we have a system maintenance notice posted for our visitors who try to access the site? It would be nice if there was an estimate of the time that the server will return to operation. Thank you. Peace, Chris Chris Meyer | Dean, Learning Resources Center | Rose State College | Office: LRC 120 | www.rose.edu 6420 S.E. 15th St. | Midwest City, OK 73110-2799 | v: 405.733.7913 | f: 405.733.7567 | e: cmeyer at rose.edu -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 1545 bytes Desc: image001.png URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.jpg Type: image/jpeg Size: 7919 bytes Desc: image002.jpg URL: -------------- next part -------------- An embedded message was scrubbed... From: Upgrades Subject: 10.3 upgrade reminder - OSRHE Date: Mon, 30 Dec 2013 19:53:41 +0000 Size: 27263 URL: From cmeyer at rose.edu Thu Jan 2 16:07:50 2014 From: cmeyer at rose.edu (Meyer, Chris J.) Date: Thu, 2 Jan 2014 22:07:50 +0000 Subject: [D2l-alert] 10.3 upgrade reminder - OSRHE In-Reply-To: <37FBA385A3F28246AFFE64A01989FD96370E71A6@KTVCAEX-MB-01.desire2learn.d2l> References: <37FBA385A3F28246AFFE64A01989FD96370E71A6@KTVCAEX-MB-01.desire2learn.d2l> Message-ID: Our upgrade is going to take 2 days!!? Did anyone else plan on this? Earlier communications said that our upgrade was scheduled for January 6th. We never planned for the upgrade to last through 4 PM on the 7th. Since this occurs at the first of our interim session, it will impact our users significantly. Is there anything you can do about this? Chris From: Upgrades [mailto:Upgrades at desire2learn.com] Sent: Monday, December 30, 2013 1:54 PM To: frank at onenet.net; Tyner, Jessica; Miller, Amanda L Cc: Shelley Constant; Sandra Grahovac-Nemeth Subject: 10.3 upgrade reminder - OSRHE Hello, This is just a reminder that your 10.3 SP1 prod environment upgrade is scheduled for Jan. 6th and 7th, starting at 8:00am ET, and finish around 4pm ET on Jan. 7th. Your site will be down for the duration of the upgrade. We will let you know once it is complete. Please review the following KB article to prepare for the this upgrade: KB0015646. Also ensure that someone from IT is available on your side during the upgrade in case of any unexpected situations that we cannot handle. Powershell 3 isn't compatible with D2L at this time. If this pertains to your environment, before we start the upgrade, please downgrade to Powershell 2 on all servers within this environment. For this upgrade, Windows 2008 R2 is required. If you have any questions or concerns, please let us know. Thank you, Sujata [Description: Description: Description: Description: D2L Logo-smaller] Sujata Hunter Deployment Project Coordinator Desire2Learn Incorporated 1-519-772-0325 x6610 Cell: (226)789-5097 Sujata.Hunter at Desire2Learn.com -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.jpg Type: image/jpeg Size: 7919 bytes Desc: image001.jpg URL: From dlindon at rose.edu Thu Jan 2 17:50:09 2014 From: dlindon at rose.edu (Lindon-Burgett, Dana J.) Date: Thu, 2 Jan 2014 23:50:09 +0000 Subject: [D2l-alert] 10.3 upgrade reminder - OSRHE In-Reply-To: References: <37FBA385A3F28246AFFE64A01989FD96370E71A6@KTVCAEX-MB-01.desire2learn.d2l>, Message-ID: I echo Chris's concerns. We informed our faculty that the outage would only be the one day and that students would have access later that evening. No other upgrades have lasted this long...is this just a typo? Dana Sent from my iPhone On Jan 2, 2014, at 4:08 PM, "Meyer, Chris J." > wrote: Our upgrade is going to take 2 days!!? Did anyone else plan on this? Earlier communications said that our upgrade was scheduled for January 6th. We never planned for the upgrade to last through 4 PM on the 7th. Since this occurs at the first of our interim session, it will impact our users significantly. Is there anything you can do about this? Chris From: Upgrades [mailto:Upgrades at desire2learn.com] Sent: Monday, December 30, 2013 1:54 PM To: frank at onenet.net; Tyner, Jessica; Miller, Amanda L Cc: Shelley Constant; Sandra Grahovac-Nemeth Subject: 10.3 upgrade reminder - OSRHE Hello, This is just a reminder that your 10.3 SP1 prod environment upgrade is scheduled for Jan. 6th and 7th, starting at 8:00am ET, and finish around 4pm ET on Jan. 7th. Your site will be down for the duration of the upgrade. We will let you know once it is complete. Please review the following KB article to prepare for the this upgrade: KB0015646. Also ensure that someone from IT is available on your side during the upgrade in case of any unexpected situations that we cannot handle. Powershell 3 isn?t compatible with D2L at this time. If this pertains to your environment, before we start the upgrade, please downgrade to Powershell 2 on all servers within this environment. For this upgrade, Windows 2008 R2 is required. If you have any questions or concerns, please let us know. Thank you, Sujata Sujata Hunter Deployment Project Coordinator Desire2Learn Incorporated 1-519-772-0325 x6610 Cell: (226)789-5097 Sujata.Hunter at Desire2Learn.com _______________________________________________ D2l-alert mailing list D2l-alert at lists.onenet.net http://lists.onenet.net/mailman/listinfo/d2l-alert -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.jpg Type: image/jpeg Size: 7919 bytes Desc: image001.jpg URL: From Sujata.Hunter at Desire2Learn.com Thu Jan 2 17:57:06 2014 From: Sujata.Hunter at Desire2Learn.com (Sujata Hunter) Date: Thu, 2 Jan 2014 23:57:06 +0000 Subject: [D2l-alert] 10.3 upgrade reminder - OSRHE In-Reply-To: Message-ID: <37FBA385A3F28246AFFE64A01989FD96370EA0C2@KTVCAEX-MB-01.desire2learn.d2l> Hello, The reason we are estimating the 2 days is that we are upgrading multiple versions and also this is based on a general environment. But we now have site details which will help us with a better estimate. I'll get back to you all tomorrow to see if we can reduce the duration. Sujata From: Lindon-Burgett, Dana J. [mailto:dlindon at rose.edu] Sent: Thursday, January 02, 2014 06:50 PM To: Meyer, Chris J. Cc: Upgrades; d2l-alert at lists.onenet.net ; Sandra Grahovac-Nemeth Subject: Re: [D2l-alert] 10.3 upgrade reminder - OSRHE I echo Chris's concerns. We informed our faculty that the outage would only be the one day and that students would have access later that evening. No other upgrades have lasted this long...is this just a typo? Dana Sent from my iPhone On Jan 2, 2014, at 4:08 PM, "Meyer, Chris J." > wrote: Our upgrade is going to take 2 days!!? Did anyone else plan on this? Earlier communications said that our upgrade was scheduled for January 6th. We never planned for the upgrade to last through 4 PM on the 7th. Since this occurs at the first of our interim session, it will impact our users significantly. Is there anything you can do about this? Chris From: Upgrades [mailto:Upgrades at desire2learn.com] Sent: Monday, December 30, 2013 1:54 PM To: frank at onenet.net; Tyner, Jessica; Miller, Amanda L Cc: Shelley Constant; Sandra Grahovac-Nemeth Subject: 10.3 upgrade reminder - OSRHE Hello, This is just a reminder that your 10.3 SP1 prod environment upgrade is scheduled for Jan. 6th and 7th, starting at 8:00am ET, and finish around 4pm ET on Jan. 7th. Your site will be down for the duration of the upgrade. We will let you know once it is complete. Please review the following KB article to prepare for the this upgrade: KB0015646. Also ensure that someone from IT is available on your side during the upgrade in case of any unexpected situations that we cannot handle. Powershell 3 isn?t compatible with D2L at this time. If this pertains to your environment, before we start the upgrade, please downgrade to Powershell 2 on all servers within this environment. For this upgrade, Windows 2008 R2 is required. If you have any questions or concerns, please let us know. Thank you, Sujata Sujata Hunter Deployment Project Coordinator Desire2Learn Incorporated 1-519-772-0325 x6610 Cell: (226)789-5097 Sujata.Hunter at Desire2Learn.com _______________________________________________ D2l-alert mailing list D2l-alert at lists.onenet.net http://lists.onenet.net/mailman/listinfo/d2l-alert -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.jpg Type: image/jpeg Size: 7919 bytes Desc: image001.jpg URL: From Upgrades at desire2learn.com Fri Jan 3 09:27:24 2014 From: Upgrades at desire2learn.com (Upgrades) Date: Fri, 3 Jan 2014 15:27:24 +0000 Subject: [D2l-alert] 10.3 upgrade reminder - OSRHE In-Reply-To: <37FBA385A3F28246AFFE64A01989FD96370EA0C2@KTVCAEX-MB-01.desire2learn.d2l> References: <37FBA385A3F28246AFFE64A01989FD96370EA0C2@KTVCAEX-MB-01.desire2learn.d2l> Message-ID: <37FBA385A3F28246AFFE64A01989FD96370EA6D8@KTVCAEX-MB-01.desire2learn.d2l> Hello everyone, Based on the environment details we received, we changed the estimate to 10 hours and can complete the upgrade in one day. Therefore, the upgrade will start at 8am ET and end around 6pm ET on Jan. 6th. Thank you, Sujata [Description: Description: Description: Description: D2L Logo-smaller] Sujata Hunter Deployment Project Coordinator Desire2Learn Incorporated 1-519-772-0325 x6610 Cell: (226)789-5097 Sujata.Hunter at Desire2Learn.com From: Sujata Hunter Sent: Thursday, January 02, 2014 6:57 PM To: 'dlindon at rose.edu'; 'cmeyer at rose.edu' Cc: Upgrades; 'd2l-alert at lists.onenet.net'; Sandra Grahovac-Nemeth Subject: Re: [D2l-alert] 10.3 upgrade reminder - OSRHE Hello, The reason we are estimating the 2 days is that we are upgrading multiple versions and also this is based on a general environment. But we now have site details which will help us with a better estimate. I'll get back to you all tomorrow to see if we can reduce the duration. Sujata From: Lindon-Burgett, Dana J. [mailto:dlindon at rose.edu] Sent: Thursday, January 02, 2014 06:50 PM To: Meyer, Chris J. Cc: Upgrades; d2l-alert at lists.onenet.net ; Sandra Grahovac-Nemeth Subject: Re: [D2l-alert] 10.3 upgrade reminder - OSRHE I echo Chris's concerns. We informed our faculty that the outage would only be the one day and that students would have access later that evening. No other upgrades have lasted this long...is this just a typo? Dana Sent from my iPhone On Jan 2, 2014, at 4:08 PM, "Meyer, Chris J." > wrote: Our upgrade is going to take 2 days!!? Did anyone else plan on this? Earlier communications said that our upgrade was scheduled for January 6th. We never planned for the upgrade to last through 4 PM on the 7th. Since this occurs at the first of our interim session, it will impact our users significantly. Is there anything you can do about this? Chris From: Upgrades [mailto:Upgrades at desire2learn.com] Sent: Monday, December 30, 2013 1:54 PM To: frank at onenet.net; Tyner, Jessica; Miller, Amanda L Cc: Shelley Constant; Sandra Grahovac-Nemeth Subject: 10.3 upgrade reminder - OSRHE Hello, This is just a reminder that your 10.3 SP1 prod environment upgrade is scheduled for Jan. 6th and 7th, starting at 8:00am ET, and finish around 4pm ET on Jan. 7th. Your site will be down for the duration of the upgrade. We will let you know once it is complete. Please review the following KB article to prepare for the this upgrade: KB0015646. Also ensure that someone from IT is available on your side during the upgrade in case of any unexpected situations that we cannot handle. Powershell 3 isn?t compatible with D2L at this time. If this pertains to your environment, before we start the upgrade, please downgrade to Powershell 2 on all servers within this environment. For this upgrade, Windows 2008 R2 is required. If you have any questions or concerns, please let us know. Thank you, Sujata Sujata Hunter Deployment Project Coordinator Desire2Learn Incorporated 1-519-772-0325 x6610 Cell: (226)789-5097 Sujata.Hunter at Desire2Learn.com _______________________________________________ D2l-alert mailing list D2l-alert at lists.onenet.net http://lists.onenet.net/mailman/listinfo/d2l-alert -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.jpg Type: image/jpeg Size: 7919 bytes Desc: image001.jpg URL: From dlindon at rose.edu Fri Jan 3 10:35:35 2014 From: dlindon at rose.edu (Lindon-Burgett, Dana J.) Date: Fri, 3 Jan 2014 16:35:35 +0000 Subject: [D2l-alert] 10.3 upgrade reminder - OSRHE In-Reply-To: <37FBA385A3F28246AFFE64A01989FD96370EA6D8@KTVCAEX-MB-01.desire2learn.d2l> References: <37FBA385A3F28246AFFE64A01989FD96370EA0C2@KTVCAEX-MB-01.desire2learn.d2l>, <37FBA385A3F28246AFFE64A01989FD96370EA6D8@KTVCAEX-MB-01.desire2learn.d2l> Message-ID: <3A67F30A-A53D-4BD3-86F4-9535B76FEC65@rose.edu> That is a big relief...thanks for checking and working toward a one-day solution. Dana Sent from my iPhone On Jan 3, 2014, at 9:27 AM, "Upgrades" > wrote: Hello everyone, Based on the environment details we received, we changed the estimate to 10 hours and can complete the upgrade in one day. Therefore, the upgrade will start at 8am ET and end around 6pm ET on Jan. 6th. Thank you, Sujata Sujata Hunter Deployment Project Coordinator Desire2Learn Incorporated 1-519-772-0325 x6610 Cell: (226)789-5097 Sujata.Hunter at Desire2Learn.com From: Sujata Hunter Sent: Thursday, January 02, 2014 6:57 PM To: 'dlindon at rose.edu'; 'cmeyer at rose.edu' Cc: Upgrades; 'd2l-alert at lists.onenet.net'; Sandra Grahovac-Nemeth Subject: Re: [D2l-alert] 10.3 upgrade reminder - OSRHE Hello, The reason we are estimating the 2 days is that we are upgrading multiple versions and also this is based on a general environment. But we now have site details which will help us with a better estimate. I'll get back to you all tomorrow to see if we can reduce the duration. Sujata From: Lindon-Burgett, Dana J. [mailto:dlindon at rose.edu] Sent: Thursday, January 02, 2014 06:50 PM To: Meyer, Chris J. > Cc: Upgrades; d2l-alert at lists.onenet.net >; Sandra Grahovac-Nemeth Subject: Re: [D2l-alert] 10.3 upgrade reminder - OSRHE I echo Chris's concerns. We informed our faculty that the outage would only be the one day and that students would have access later that evening. No other upgrades have lasted this long...is this just a typo? Dana Sent from my iPhone On Jan 2, 2014, at 4:08 PM, "Meyer, Chris J." > wrote: Our upgrade is going to take 2 days!!? Did anyone else plan on this? Earlier communications said that our upgrade was scheduled for January 6th. We never planned for the upgrade to last through 4 PM on the 7th. Since this occurs at the first of our interim session, it will impact our users significantly. Is there anything you can do about this? Chris From: Upgrades [mailto:Upgrades at desire2learn.com] Sent: Monday, December 30, 2013 1:54 PM To: frank at onenet.net; Tyner, Jessica; Miller, Amanda L Cc: Shelley Constant; Sandra Grahovac-Nemeth Subject: 10.3 upgrade reminder - OSRHE Hello, This is just a reminder that your 10.3 SP1 prod environment upgrade is scheduled for Jan. 6th and 7th, starting at 8:00am ET, and finish around 4pm ET on Jan. 7th. Your site will be down for the duration of the upgrade. We will let you know once it is complete. Please review the following KB article to prepare for the this upgrade: KB0015646. Also ensure that someone from IT is available on your side during the upgrade in case of any unexpected situations that we cannot handle. Powershell 3 isn?t compatible with D2L at this time. If this pertains to your environment, before we start the upgrade, please downgrade to Powershell 2 on all servers within this environment. For this upgrade, Windows 2008 R2 is required. If you have any questions or concerns, please let us know. Thank you, Sujata Sujata Hunter Deployment Project Coordinator Desire2Learn Incorporated 1-519-772-0325 x6610 Cell: (226)789-5097 Sujata.Hunter at Desire2Learn.com _______________________________________________ D2l-alert mailing list D2l-alert at lists.onenet.net http://lists.onenet.net/mailman/listinfo/d2l-alert -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.jpg Type: image/jpeg Size: 7919 bytes Desc: image001.jpg URL: From cmeyer at rose.edu Fri Jan 3 10:37:22 2014 From: cmeyer at rose.edu (Meyer, Chris J.) Date: Fri, 3 Jan 2014 16:37:22 +0000 Subject: [D2l-alert] 10.3 upgrade reminder - OSRHE In-Reply-To: <3A67F30A-A53D-4BD3-86F4-9535B76FEC65@rose.edu> References: <37FBA385A3F28246AFFE64A01989FD96370EA0C2@KTVCAEX-MB-01.desire2learn.d2l>, <37FBA385A3F28246AFFE64A01989FD96370EA6D8@KTVCAEX-MB-01.desire2learn.d2l> <3A67F30A-A53D-4BD3-86F4-9535B76FEC65@rose.edu> Message-ID: Yes. Thank you. Best wishes for a smooth upgrade. Peace, Chris From: Lindon-Burgett, Dana J. Sent: Friday, January 03, 2014 10:36 AM To: Upgrades Cc: Meyer, Chris J.; d2l-alert at lists.onenet.net; Upgrades; Sandra Grahovac-Nemeth; Shelley Constant Subject: Re: [D2l-alert] 10.3 upgrade reminder - OSRHE That is a big relief...thanks for checking and working toward a one-day solution. Dana Sent from my iPhone On Jan 3, 2014, at 9:27 AM, "Upgrades" > wrote: Hello everyone, Based on the environment details we received, we changed the estimate to 10 hours and can complete the upgrade in one day. Therefore, the upgrade will start at 8am ET and end around 6pm ET on Jan. 6th. Thank you, Sujata Sujata Hunter Deployment Project Coordinator Desire2Learn Incorporated 1-519-772-0325 x6610 Cell: (226)789-5097 Sujata.Hunter at Desire2Learn.com From: Sujata Hunter Sent: Thursday, January 02, 2014 6:57 PM To: 'dlindon at rose.edu'; 'cmeyer at rose.edu' Cc: Upgrades; 'd2l-alert at lists.onenet.net'; Sandra Grahovac-Nemeth Subject: Re: [D2l-alert] 10.3 upgrade reminder - OSRHE Hello, The reason we are estimating the 2 days is that we are upgrading multiple versions and also this is based on a general environment. But we now have site details which will help us with a better estimate. I'll get back to you all tomorrow to see if we can reduce the duration. Sujata From: Lindon-Burgett, Dana J. [mailto:dlindon at rose.edu] Sent: Thursday, January 02, 2014 06:50 PM To: Meyer, Chris J. > Cc: Upgrades; d2l-alert at lists.onenet.net >; Sandra Grahovac-Nemeth Subject: Re: [D2l-alert] 10.3 upgrade reminder - OSRHE I echo Chris's concerns. We informed our faculty that the outage would only be the one day and that students would have access later that evening. No other upgrades have lasted this long...is this just a typo? Dana Sent from my iPhone On Jan 2, 2014, at 4:08 PM, "Meyer, Chris J." > wrote: Our upgrade is going to take 2 days!!? Did anyone else plan on this? Earlier communications said that our upgrade was scheduled for January 6th. We never planned for the upgrade to last through 4 PM on the 7th. Since this occurs at the first of our interim session, it will impact our users significantly. Is there anything you can do about this? Chris From: Upgrades [mailto:Upgrades at desire2learn.com] Sent: Monday, December 30, 2013 1:54 PM To: frank at onenet.net; Tyner, Jessica; Miller, Amanda L Cc: Shelley Constant; Sandra Grahovac-Nemeth Subject: 10.3 upgrade reminder - OSRHE Hello, This is just a reminder that your 10.3 SP1 prod environment upgrade is scheduled for Jan. 6th and 7th, starting at 8:00am ET, and finish around 4pm ET on Jan. 7th. Your site will be down for the duration of the upgrade. We will let you know once it is complete. Please review the following KB article to prepare for the this upgrade: KB0015646. Also ensure that someone from IT is available on your side during the upgrade in case of any unexpected situations that we cannot handle. Powershell 3 isn't compatible with D2L at this time. If this pertains to your environment, before we start the upgrade, please downgrade to Powershell 2 on all servers within this environment. For this upgrade, Windows 2008 R2 is required. If you have any questions or concerns, please let us know. Thank you, Sujata Sujata Hunter Deployment Project Coordinator Desire2Learn Incorporated 1-519-772-0325 x6610 Cell: (226)789-5097 Sujata.Hunter at Desire2Learn.com _______________________________________________ D2l-alert mailing list D2l-alert at lists.onenet.net http://lists.onenet.net/mailman/listinfo/d2l-alert -------------- next part -------------- An HTML attachment was scrubbed... URL: From hussain.baig at Desire2Learn.com Mon Jan 6 07:12:59 2014 From: hussain.baig at Desire2Learn.com (Hussain Baig) Date: Mon, 6 Jan 2014 13:12:59 +0000 Subject: [D2l-alert] Upgrade of your D2L production envrionment. Message-ID: <91358F2E01189C4998ACF86C92CD38C5375D2BEF@KTVCAEX-MB-01.desire2learn.d2l> Hi, I have logged in to perform the upgrade of your D2L Production environment. I have one little concern. Is it possible for you to give the D2L\d2l user the dbowner permissions on all the D2L Databases? Rergards, [D2L logo] Hussain Baig Senior Deployment Consultant Desire2Learn Incorporated 1-519-772-0325 x 459 www.Desire2Learn.com -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 1545 bytes Desc: image001.png URL: From hussain.baig at Desire2Learn.com Mon Jan 6 13:45:48 2014 From: hussain.baig at Desire2Learn.com (Hussain Baig) Date: Mon, 6 Jan 2014 19:45:48 +0000 Subject: [D2l-alert] OSRHE Upgrade is now complete. Message-ID: <91358F2E01189C4998ACF86C92CD38C5375D32A4@KTVCAEX-MB-01.desire2learn.d2l> Hi, Your upgrade is now complete. Please review the KB article below for more information on this release. KB0015660 - Learning Environment Upgrade Information Regards, [D2L logo] Hussain Baig Senior Deployment Consultant Desire2Learn Incorporated 1-519-772-0325 x 459 www.Desire2Learn.com -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 1545 bytes Desc: image001.png URL: From Elaine.Wood at Desire2Learn.com Wed Jan 8 11:42:23 2014 From: Elaine.Wood at Desire2Learn.com (Elaine Wood) Date: Wed, 8 Jan 2014 17:42:23 +0000 Subject: [D2l-alert] INC00278078 - Server Access Message-ID: Hello, I will be logging into your production environment to investigate a notification issue reported in Service Desk incident INC00278078. I will notify you as soon as I have logged off. Elaine Wood Tier 3 Technical Support Analyst Professional Services Desire2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From Elaine.Wood at Desire2Learn.com Wed Jan 8 13:20:21 2014 From: Elaine.Wood at Desire2Learn.com (Elaine Wood) Date: Wed, 8 Jan 2014 19:20:21 +0000 Subject: [D2l-alert] INC00278078 - Server Access In-Reply-To: References: Message-ID: I have now logged off your servers. Elaine Wood Tier III Technical Support Analyst From: Elaine Wood Sent: Wednesday, January 08, 2014 12:42 PM To: d2l-alert at lists.onenet.net Cc: D2LSupport T3 Subject: INC00278078 - Server Access Hello, I will be logging into your production environment to investigate a notification issue reported in Service Desk incident INC00278078. I will notify you as soon as I have logged off. Elaine Wood Tier 3 Technical Support Analyst Professional Services Desire2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From thurst at rose.edu Tue Jan 14 12:13:11 2014 From: thurst at rose.edu (Hurst, Travis) Date: Tue, 14 Jan 2014 18:13:11 +0000 Subject: [D2l-alert] FW: Incident INC00295439 -- opened on your behalf In-Reply-To: <3781030.33500.1389722856348.JavaMail.p16013@app16132.yyz1.service-now.com> References: <3781030.33500.1389722856348.JavaMail.p16013@app16132.yyz1.service-now.com> Message-ID: Is anyone else experiencing browser crashes from IE9 when trying to insert course content through Quicklinks? From: helpdesk at desire2learn.com [mailto:helpdesk at desire2learn.com] Sent: Tuesday, January 14, 2014 12:08 PM To: Hurst, Travis Subject: Incident INC00295439 -- opened on your behalf Dear Travis Hurst, Thank you for contacting Desire2Learn Support. Incident INC00295439 has been opened on your behalf. ________________________________ Incident Summary Short description: Quicklinks not functioning in IE v9 Description: Internet Explorer 9 will stop working when faculty use Quicklinks to insert course content. Priority: 4 - Low Additional comments: ________________________________ Click here to view Incident: INC00295439 Ref:MSG1452718 -------------- next part -------------- An HTML attachment was scrubbed... URL: From thurst at rose.edu Tue Jan 14 13:55:50 2014 From: thurst at rose.edu (Hurst, Travis) Date: Tue, 14 Jan 2014 19:55:50 +0000 Subject: [D2l-alert] FW: Incident INC00295439 -- comments added In-Reply-To: <19919267.34265.1389727633007.JavaMail.p16013@app16132.yyz1.service-now.com> References: <19919267.34265.1389727633007.JavaMail.p16013@app16132.yyz1.service-now.com> Message-ID: Does anybody object to applying SP2 (depending on when it would be applied and the length of any potential downtime)? Travis From: helpdesk at desire2learn.com [mailto:helpdesk at desire2learn.com] Sent: Tuesday, January 14, 2014 1:27 PM To: Hurst, Travis Subject: Incident INC00295439 -- comments added Short description: Quicklinks not functioning in IE v9 Description: Internet Explorer 9 will stop working when faculty use Quicklinks to insert course content. Click here to view Incident: INC00295439 ________________________________ Comments: ________________________________ 2014-01-14 14:26:48 EST - Michael Rideout Additional comments Hi Travis, This is occurring due to a known issue (bug #PRB0042692), which is actually a bug within IE9, not D2L. We have however been able to work with the browser and address this issue in SP2. We can see that you're currently on SP1, did you have any plans to upgrade in the near future? Regards, Michael Rideout ________________________________ Short description: Quicklinks not functioning in IE v9 Description: Internet Explorer 9 will stop working when faculty use Quicklinks to insert course content. Opened: 2014-01-14 13:06:18 EST Click here to view: INC00295439 ________________________________ Comments: ________________________________ 2014-01-14 14:26:48 EST - Michael Rideout Additional comments Hi Travis, This is occurring due to a known issue (bug #PRB0042692), which is actually a bug within IE9, not D2L. We have however been able to work with the browser and address this issue in SP2. We can see that you're currently on SP1, did you have any plans to upgrade in the near future? Regards, Michael Rideout Ref:MSG1453284 -------------- next part -------------- An HTML attachment was scrubbed... URL: From karen.klein at swosu.edu Tue Jan 14 16:01:14 2014 From: karen.klein at swosu.edu (Klein, Karen) Date: Tue, 14 Jan 2014 22:01:14 +0000 Subject: [D2l-alert] Incident INC00295439 -- comments added In-Reply-To: References: <19919267.34265.1389727633007.JavaMail.p16013@app16132.yyz1.service-now.com> Message-ID: <2CC4315EE994A140B7831380C5EA7D1C2537A8BE@MAILBOX.admin.swosu.edu> Since we are moving away from D2L, I?m leaving this all up to the rest of the group. - Karen From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Hurst, Travis Sent: Tuesday, January 14, 2014 1:56 PM To: D2l-alert at lists.onenet.net Subject: [D2l-alert] FW: Incident INC00295439 -- comments added Does anybody object to applying SP2 (depending on when it would be applied and the length of any potential downtime)? Travis From: helpdesk at desire2learn.com [mailto:helpdesk at desire2learn.com] Sent: Tuesday, January 14, 2014 1:27 PM To: Hurst, Travis Subject: Incident INC00295439 -- comments added Short description: Quicklinks not functioning in IE v9 Description: Internet Explorer 9 will stop working when faculty use Quicklinks to insert course content. Click here to view Incident: INC00295439 ________________________________ Comments: ________________________________ 2014-01-14 14:26:48 EST - Michael Rideout Additional comments Hi Travis, This is occurring due to a known issue (bug #PRB0042692), which is actually a bug within IE9, not D2L. We have however been able to work with the browser and address this issue in SP2. We can see that you're currently on SP1, did you have any plans to upgrade in the near future? Regards, Michael Rideout ________________________________ Short description: Quicklinks not functioning in IE v9 Description: Internet Explorer 9 will stop working when faculty use Quicklinks to insert course content. Opened: 2014-01-14 13:06:18 EST Click here to view: INC00295439 ________________________________ Comments: ________________________________ 2014-01-14 14:26:48 EST - Michael Rideout Additional comments Hi Travis, This is occurring due to a known issue (bug #PRB0042692), which is actually a bug within IE9, not D2L. We have however been able to work with the browser and address this issue in SP2. We can see that you're currently on SP1, did you have any plans to upgrade in the near future? Regards, Michael Rideout Ref:MSG1453284 -------------- next part -------------- An HTML attachment was scrubbed... URL: From kevin.willms at Desire2Learn.com Wed Jan 22 08:55:32 2014 From: kevin.willms at Desire2Learn.com (Kevin Willms) Date: Wed, 22 Jan 2014 14:55:32 +0000 Subject: [D2l-alert] Accessing Servers Message-ID: <4E9697BE4CB45D4BA1FB450209628440375F61E4@KTVCAEX-MB-01.desire2learn.d2l> Hello Rose State College, I am logging onto your production servers to deploy SP2 to your 10.3.0 environment as requested in RITM0012522. I will let you know when I am finished. Kevin [Description: Description: Description: D2L Logo-smaller] Kevin Willms Deployment Specialist Desire2Learn Incorporated 1-519-573-0796 kevin.willms at desire2learn.com www.Desire2Learn.com [Description: Description: Description: cid:image002.gif at 01CE8F9A.4B1388B0] -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.jpg Type: image/jpeg Size: 7919 bytes Desc: image001.jpg URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.gif Type: image/gif Size: 6274 bytes Desc: image002.gif URL: From kevin.willms at Desire2Learn.com Wed Jan 22 09:57:41 2014 From: kevin.willms at Desire2Learn.com (Kevin Willms) Date: Wed, 22 Jan 2014 15:57:41 +0000 Subject: [D2l-alert] Accessing Servers In-Reply-To: <4E9697BE4CB45D4BA1FB450209628440375F61E4@KTVCAEX-MB-01.desire2learn.d2l> References: <4E9697BE4CB45D4BA1FB450209628440375F61E4@KTVCAEX-MB-01.desire2learn.d2l> Message-ID: <4E9697BE4CB45D4BA1FB450209628440375F634F@KTVCAEX-MB-01.desire2learn.d2l> I have now logged off of your servers. Service pack complete. Kevin From: Kevin Willms Sent: Wednesday, January 22, 2014 9:56 AM To: d2l-alert at lists.onenet.net Cc: Shelley Constant Subject: Accessing Servers Hello Rose State College, I am logging onto your production servers to deploy SP2 to your 10.3.0 environment as requested in RITM0012522. I will let you know when I am finished. Kevin [Description: Description: Description: D2L Logo-smaller] Kevin Willms Deployment Specialist Desire2Learn Incorporated 1-519-573-0796 kevin.willms at desire2learn.com www.Desire2Learn.com [Description: Description: Description: cid:image002.gif at 01CE8F9A.4B1388B0] -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.jpg Type: image/jpeg Size: 7919 bytes Desc: image001.jpg URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.gif Type: image/gif Size: 6274 bytes Desc: image002.gif URL: From thurst at rose.edu Wed Jan 22 09:58:15 2014 From: thurst at rose.edu (Hurst, Travis) Date: Wed, 22 Jan 2014 15:58:15 +0000 Subject: [D2l-alert] Accessing Servers In-Reply-To: <4E9697BE4CB45D4BA1FB450209628440375F634F@KTVCAEX-MB-01.desire2learn.d2l> References: <4E9697BE4CB45D4BA1FB450209628440375F61E4@KTVCAEX-MB-01.desire2learn.d2l> <4E9697BE4CB45D4BA1FB450209628440375F634F@KTVCAEX-MB-01.desire2learn.d2l> Message-ID: Thank you Kevin. Travis From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Kevin Willms Sent: Wednesday, January 22, 2014 9:58 AM To: d2l-alert at lists.onenet.net Subject: Re: [D2l-alert] Accessing Servers I have now logged off of your servers. Service pack complete. Kevin From: Kevin Willms Sent: Wednesday, January 22, 2014 9:56 AM To: d2l-alert at lists.onenet.net Cc: Shelley Constant Subject: Accessing Servers Hello Rose State College, I am logging onto your production servers to deploy SP2 to your 10.3.0 environment as requested in RITM0012522. I will let you know when I am finished. Kevin [Description: Description: Description: D2L Logo-smaller] Kevin Willms Deployment Specialist Desire2Learn Incorporated 1-519-573-0796 kevin.willms at desire2learn.com www.Desire2Learn.com [Description: Description: Description: cid:image002.gif at 01CE8F9A.4B1388B0] -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.jpg Type: image/jpeg Size: 7919 bytes Desc: image001.jpg URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.gif Type: image/gif Size: 6274 bytes Desc: image002.gif URL: From Katherine.Agas at Desire2Learn.com Sun Jan 26 18:52:16 2014 From: Katherine.Agas at Desire2Learn.com (Katherine Agas) Date: Mon, 27 Jan 2014 00:52:16 +0000 Subject: [D2l-alert] INC00299792 - Server Access Message-ID: <4DC734CEF476664980AB95A091DE20B537579860@KTVCAEX-MB-01.desire2learn.d2l> Hello, I will be logging into your PROD environment to investigate content issues reported in Service Desk incident INC00299792. I will notify you as soon as I have logged off. Katherine Agas Tier 3 Technical Support Analyst Professional Services Desire2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From Katherine.Agas at Desire2Learn.com Sun Jan 26 19:49:28 2014 From: Katherine.Agas at Desire2Learn.com (Katherine Agas) Date: Mon, 27 Jan 2014 01:49:28 +0000 Subject: [D2l-alert] INC00299792 - Server Access In-Reply-To: <4DC734CEF476664980AB95A091DE20B537579860@KTVCAEX-MB-01.desire2learn.d2l> References: <4DC734CEF476664980AB95A091DE20B537579860@KTVCAEX-MB-01.desire2learn.d2l> Message-ID: <4DC734CEF476664980AB95A091DE20B537579875@KTVCAEX-MB-01.desire2learn.d2l> I have logged off your servers and updated the incident. Thanks. From: Katherine Agas Sent: Monday, January 27, 2014 11:52 AM To: 'd2l-alert at lists.onenet.net' Subject: INC00299792 - Server Access Hello, I will be logging into your PROD environment to investigate content issues reported in Service Desk incident INC00299792. I will notify you as soon as I have logged off. Katherine Agas Tier 3 Technical Support Analyst Professional Services Desire2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From Katherine.Agas at Desire2Learn.com Mon Jan 27 18:39:43 2014 From: Katherine.Agas at Desire2Learn.com (Katherine Agas) Date: Tue, 28 Jan 2014 00:39:43 +0000 Subject: [D2l-alert] INC00299792 - Server Access In-Reply-To: <4DC734CEF476664980AB95A091DE20B537579860@KTVCAEX-MB-01.desire2learn.d2l> References: <4DC734CEF476664980AB95A091DE20B537579860@KTVCAEX-MB-01.desire2learn.d2l> Message-ID: <4DC734CEF476664980AB95A091DE20B537579F66@KTVCAEX-MB-01.desire2learn.d2l> Hello, I will be logging into your PROD environment to investigate content issues reported in Service Desk incident INC00299792. I will notify you as soon as I have logged off. Katherine Agas Tier 3 Technical Support Analyst Professional Services Desire2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From Katherine.Agas at Desire2Learn.com Mon Jan 27 20:54:16 2014 From: Katherine.Agas at Desire2Learn.com (Katherine Agas) Date: Tue, 28 Jan 2014 02:54:16 +0000 Subject: [D2l-alert] INC00299792 - Server Access In-Reply-To: <4DC734CEF476664980AB95A091DE20B537579F66@KTVCAEX-MB-01.desire2learn.d2l> References: <4DC734CEF476664980AB95A091DE20B537579860@KTVCAEX-MB-01.desire2learn.d2l> <4DC734CEF476664980AB95A091DE20B537579F66@KTVCAEX-MB-01.desire2learn.d2l> Message-ID: <4DC734CEF476664980AB95A091DE20B537579FDC@KTVCAEX-MB-01.desire2learn.d2l> Hi, I have logged off your servers. Kath From: Katherine Agas Sent: Tuesday, January 28, 2014 11:40 AM To: 'd2l-alert at lists.onenet.net' Cc: D2LSupport T3 Subject: INC00299792 - Server Access Hello, I will be logging into your PROD environment to investigate content issues reported in Service Desk incident INC00299792. I will notify you as soon as I have logged off. Katherine Agas Tier 3 Technical Support Analyst Professional Services Desire2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From Sean.Morris at Desire2Learn.com Tue Jan 28 16:12:54 2014 From: Sean.Morris at Desire2Learn.com (Sean Morris) Date: Tue, 28 Jan 2014 22:12:54 +0000 Subject: [D2l-alert] Server Access Message-ID: <6F7138CEC2F6344896AB18687BC56F14370CB66A@KTVCAEX-MB-01.desire2learn.d2l> Hello, I will be logging into your Production environment to conduct some investigative work surrounding the request to change D2L Usernames in the Learning Environment and Holding Tank. I will notify you as soon as I have logged off. Sean Morris Tier 3 Technical Support Analyst Professional Services Desire2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: From Sean.Morris at Desire2Learn.com Tue Jan 28 16:37:30 2014 From: Sean.Morris at Desire2Learn.com (Sean Morris) Date: Tue, 28 Jan 2014 22:37:30 +0000 Subject: [D2l-alert] Server Access In-Reply-To: <6F7138CEC2F6344896AB18687BC56F14370CB66A@KTVCAEX-MB-01.desire2learn.d2l> References: <6F7138CEC2F6344896AB18687BC56F14370CB66A@KTVCAEX-MB-01.desire2learn.d2l> Message-ID: <6F7138CEC2F6344896AB18687BC56F14370CB718@KTVCAEX-MB-01.desire2learn.d2l> I have logged off your servers. [Description: Description: Description: D2L logo] Sean Morris Tier III Technical Support Analyst Desire2Learn Incorporated 1-519-772-0325 x279 sean.morris at Desire2Learn.com www.Desire2Learn.com [Description: Description: Description: Description: cid:image002.gif at 01CE8F9A.4B1388B0] From: Sean Morris Sent: Tuesday, January 28, 2014 5:13 PM To: 'd2l-alert at lists.onenet.net' Subject: Server Access Hello, I will be logging into your Production environment to conduct some investigative work surrounding the request to change D2L Usernames in the Learning Environment and Holding Tank. I will notify you as soon as I have logged off. Sean Morris Tier 3 Technical Support Analyst Professional Services Desire2Learn Incorporated -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 1545 bytes Desc: image001.png URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.gif Type: image/gif Size: 6274 bytes Desc: image002.gif URL: From frank at onenet.net Wed Jan 29 20:00:52 2014 From: frank at onenet.net (Frank Hedges) Date: Wed, 29 Jan 2014 20:00:52 -0600 Subject: [D2l-alert] Storage Maintenance Impact Message-ID: While performing normal maintenance on our storage system we had a brief (apporx 2 minute) outage that impacted file based storage. The outage occurred at 7:50PM and resovled in minutes. -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -------------- next part -------------- An HTML attachment was scrubbed... URL: From frank at onenet.net Thu Jan 30 16:05:57 2014 From: frank at onenet.net (Frank Hedges) Date: Thu, 30 Jan 2014 16:05:57 -0600 Subject: [D2l-alert] Storage Maintenance Message-ID: We plan to perform maintenance on our storage system at 9:00pm this evening. The planned outage will be seconds but we would like to reserve a 5 minute window if that is acceptable to all D2L members. If you would like us to delay this maintenance please let me know. Thanks -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -------------- next part -------------- An HTML attachment was scrubbed... URL: From cmeyer at rose.edu Thu Jan 30 16:14:24 2014 From: cmeyer at rose.edu (Meyer, Chris J.) Date: Thu, 30 Jan 2014 22:14:24 +0000 Subject: [D2l-alert] Storage Maintenance In-Reply-To: References: Message-ID: This is rather short notice. Even though only seconds, it sounds like it may kick out students in the middle of a test. We would like to post a notice with a two or three day warning prior to this occurring. How critical is the maintenance? Chris From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Frank Hedges Sent: Thursday, January 30, 2014 4:06 PM To: d2l-alert at lists.onenet.net Subject: [D2l-alert] Storage Maintenance We plan to perform maintenance on our storage system at 9:00pm this evening. The planned outage will be seconds but we would like to reserve a 5 minute window if that is acceptable to all D2L members. If you would like us to delay this maintenance please let me know. Thanks -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -------------- next part -------------- An HTML attachment was scrubbed... URL: From frank at onenet.net Thu Jan 30 16:46:38 2014 From: frank at onenet.net (Frank Hedges) Date: Thu, 30 Jan 2014 16:46:38 -0600 Subject: [D2l-alert] Storage Maintenance In-Reply-To: References: Message-ID: If we move the maintenance to Sunday at 3:00pm work ok. Thanks Frank On Thu, Jan 30, 2014 at 4:14 PM, Meyer, Chris J. wrote: > This is rather short notice. Even though only seconds, it sounds like it > may kick out students in the middle of a test. We would like to post a > notice with a two or three day warning prior to this occurring. How > critical is the maintenance? > > > > Chris > > > > *From:* d2l-alert-bounces at lists.onenet.net [mailto: > d2l-alert-bounces at lists.onenet.net] *On Behalf Of *Frank Hedges > *Sent:* Thursday, January 30, 2014 4:06 PM > *To:* d2l-alert at lists.onenet.net > *Subject:* [D2l-alert] Storage Maintenance > > > > We plan to perform maintenance on our storage system at 9:00pm this > evening. The planned outage will be seconds but we would like to reserve a > 5 minute window if that is acceptable to all D2L members. If you would > like us to delay this maintenance please let me know. > > > > Thanks > > -- > > Frank Hedges - Systems Engineer > > OneNet/Oklahoma State Regents for Higher Education > > frank at onenet.net - Ph: 405-225-9183 > -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -------------- next part -------------- An HTML attachment was scrubbed... URL: From cmeyer at rose.edu Thu Jan 30 16:47:44 2014 From: cmeyer at rose.edu (Meyer, Chris J.) Date: Thu, 30 Jan 2014 22:47:44 +0000 Subject: [D2l-alert] Storage Maintenance In-Reply-To: References: Message-ID: That is better for Rose. Chris From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Frank Hedges Sent: Thursday, January 30, 2014 4:47 PM Cc: d2l-alert at lists.onenet.net Subject: Re: [D2l-alert] Storage Maintenance If we move the maintenance to Sunday at 3:00pm work ok. Thanks Frank On Thu, Jan 30, 2014 at 4:14 PM, Meyer, Chris J. > wrote: This is rather short notice. Even though only seconds, it sounds like it may kick out students in the middle of a test. We would like to post a notice with a two or three day warning prior to this occurring. How critical is the maintenance? Chris From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Frank Hedges Sent: Thursday, January 30, 2014 4:06 PM To: d2l-alert at lists.onenet.net Subject: [D2l-alert] Storage Maintenance We plan to perform maintenance on our storage system at 9:00pm this evening. The planned outage will be seconds but we would like to reserve a 5 minute window if that is acceptable to all D2L members. If you would like us to delay this maintenance please let me know. Thanks -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -------------- next part -------------- An HTML attachment was scrubbed... URL: From frank at onenet.net Thu Jan 30 16:51:49 2014 From: frank at onenet.net (Frank Hedges) Date: Thu, 30 Jan 2014 16:51:49 -0600 Subject: [D2l-alert] Storage Maintenance In-Reply-To: References: Message-ID: Is OKCU and SWOSU ok with the Sunday 3:00pm maintenance? Thanks Frank On Thu, Jan 30, 2014 at 4:47 PM, Meyer, Chris J. wrote: > That is better for Rose. > > > > Chris > > > > *From:* d2l-alert-bounces at lists.onenet.net [mailto: > d2l-alert-bounces at lists.onenet.net] *On Behalf Of *Frank Hedges > *Sent:* Thursday, January 30, 2014 4:47 PM > *Cc:* d2l-alert at lists.onenet.net > *Subject:* Re: [D2l-alert] Storage Maintenance > > > > If we move the maintenance to Sunday at 3:00pm work ok. > > > > Thanks > > > > Frank > > > > On Thu, Jan 30, 2014 at 4:14 PM, Meyer, Chris J. wrote: > > This is rather short notice. Even though only seconds, it sounds like it > may kick out students in the middle of a test. We would like to post a > notice with a two or three day warning prior to this occurring. How > critical is the maintenance? > > > > Chris > > > > *From:* d2l-alert-bounces at lists.onenet.net [mailto: > d2l-alert-bounces at lists.onenet.net] *On Behalf Of *Frank Hedges > *Sent:* Thursday, January 30, 2014 4:06 PM > *To:* d2l-alert at lists.onenet.net > *Subject:* [D2l-alert] Storage Maintenance > > > > We plan to perform maintenance on our storage system at 9:00pm this > evening. The planned outage will be seconds but we would like to reserve a > 5 minute window if that is acceptable to all D2L members. If you would > like us to delay this maintenance please let me know. > > > > Thanks > > -- > > Frank Hedges - Systems Engineer > > OneNet/Oklahoma State Regents for Higher Education > > frank at onenet.net - Ph: 405-225-9183 > > > > > > -- > > Frank Hedges - Systems Engineer > > OneNet/Oklahoma State Regents for Higher Education > > frank at onenet.net - Ph: 405-225-9183 > -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -------------- next part -------------- An HTML attachment was scrubbed... URL: From aldills at okcu.edu Fri Jan 31 08:23:58 2014 From: aldills at okcu.edu (Dills, Amanda L) Date: Fri, 31 Jan 2014 14:23:58 +0000 Subject: [D2l-alert] Storage Maintenance In-Reply-To: References: Message-ID: Yes, Sunday at 3pm is fine with OKCU. And I definitely agree that advance warning of a few business days for these kinds of outtages is extremely important, especially if there are going to be changes to the time made after the fact, like there were in this instance. Thanks, Amanda (Miller) Dills Instructional Technologist Center for Excellence in Teaching & Learning Oklahoma City University From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Frank Hedges Sent: Thursday, January 30, 2014 4:52 PM Cc: d2l-alert at lists.onenet.net Subject: Re: [D2l-alert] Storage Maintenance Is OKCU and SWOSU ok with the Sunday 3:00pm maintenance? Thanks Frank On Thu, Jan 30, 2014 at 4:47 PM, Meyer, Chris J. > wrote: That is better for Rose. Chris From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Frank Hedges Sent: Thursday, January 30, 2014 4:47 PM Cc: d2l-alert at lists.onenet.net Subject: Re: [D2l-alert] Storage Maintenance If we move the maintenance to Sunday at 3:00pm work ok. Thanks Frank On Thu, Jan 30, 2014 at 4:14 PM, Meyer, Chris J. > wrote: This is rather short notice. Even though only seconds, it sounds like it may kick out students in the middle of a test. We would like to post a notice with a two or three day warning prior to this occurring. How critical is the maintenance? Chris From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Frank Hedges Sent: Thursday, January 30, 2014 4:06 PM To: d2l-alert at lists.onenet.net Subject: [D2l-alert] Storage Maintenance We plan to perform maintenance on our storage system at 9:00pm this evening. The planned outage will be seconds but we would like to reserve a 5 minute window if that is acceptable to all D2L members. If you would like us to delay this maintenance please let me know. Thanks -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -- Frank Hedges - Systems Engineer OneNet/Oklahoma State Regents for Higher Education frank at onenet.net - Ph: 405-225-9183 -------------- next part -------------- An HTML attachment was scrubbed... URL: From frank at onenet.net Fri Jan 31 18:01:49 2014 From: frank at onenet.net (Frank Hedges) Date: Fri, 31 Jan 2014 18:01:49 -0600 Subject: [D2l-alert] Storage Maintenance In-Reply-To: References: Message-ID: We will perform the maintenance at Sunday, 3:00pm Thanks Frank Hedges On Jan 31, 2014 8:24 AM, "Dills, Amanda L" wrote: > Yes, Sunday at 3pm is fine with OKCU. > > > > And I definitely agree that advance warning of a few business days for > these kinds of outtages is extremely important, especially if there are > going to be changes to the time made after the fact, like there were in > this instance. > > > > Thanks, > > *Amanda (Miller) Dills* > > *Instructional Technologist* > Center for Excellence in Teaching & Learning > > Oklahoma City University > > > > > > *From:* d2l-alert-bounces at lists.onenet.net [mailto: > d2l-alert-bounces at lists.onenet.net] *On Behalf Of *Frank Hedges > *Sent:* Thursday, January 30, 2014 4:52 PM > *Cc:* d2l-alert at lists.onenet.net > *Subject:* Re: [D2l-alert] Storage Maintenance > > > > Is OKCU and SWOSU ok with the Sunday 3:00pm maintenance? > > > > Thanks > > > > Frank > > > > On Thu, Jan 30, 2014 at 4:47 PM, Meyer, Chris J. wrote: > > That is better for Rose. > > > > Chris > > > > *From:* d2l-alert-bounces at lists.onenet.net [mailto: > d2l-alert-bounces at lists.onenet.net] *On Behalf Of *Frank Hedges > *Sent:* Thursday, January 30, 2014 4:47 PM > *Cc:* d2l-alert at lists.onenet.net > *Subject:* Re: [D2l-alert] Storage Maintenance > > > > If we move the maintenance to Sunday at 3:00pm work ok. > > > > Thanks > > > > Frank > > > > On Thu, Jan 30, 2014 at 4:14 PM, Meyer, Chris J. wrote: > > This is rather short notice. Even though only seconds, it sounds like it > may kick out students in the middle of a test. We would like to post a > notice with a two or three day warning prior to this occurring. How > critical is the maintenance? > > > > Chris > > > > *From:* d2l-alert-bounces at lists.onenet.net [mailto: > d2l-alert-bounces at lists.onenet.net] *On Behalf Of *Frank Hedges > *Sent:* Thursday, January 30, 2014 4:06 PM > *To:* d2l-alert at lists.onenet.net > *Subject:* [D2l-alert] Storage Maintenance > > > > We plan to perform maintenance on our storage system at 9:00pm this > evening. The planned outage will be seconds but we would like to reserve a > 5 minute window if that is acceptable to all D2L members. If you would > like us to delay this maintenance please let me know. > > > > Thanks > > -- > > Frank Hedges - Systems Engineer > > OneNet/Oklahoma State Regents for Higher Education > > frank at onenet.net - Ph: 405-225-9183 > > > > > > -- > > Frank Hedges - Systems Engineer > > OneNet/Oklahoma State Regents for Higher Education > > frank at onenet.net - Ph: 405-225-9183 > > > > > > -- > > Frank Hedges - Systems Engineer > > OneNet/Oklahoma State Regents for Higher Education > > frank at onenet.net - Ph: 405-225-9183 > -------------- next part -------------- An HTML attachment was scrubbed... URL: