[Oasfaa] Financial Aid Counselor Position open at Oklahoma State University

[Boyd, Lori]

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Office of Scholarships and Financial Aid

FINANCIAL AID COUNSELOR

Job Summary:

*               Provide financial aid counseling for students and parents.

*               Certify eligibility for specific loan, scholarship, and test fee waiver programs.

*               Participate in the recruitment and retention of students at Oklahoma State University.

Qualifications:

*               Bachelor's Degree.

*               Customer service experience working with students in a collegiate setting.

*               Strong interpersonal skills and excellent listening, verbal and written communication skills.


*               Ability to identify issues, investigate possible reasons/solutions, evaluate possible outcomes, and develop the most efficient and effective plan of action for each individual situation.


*               Sensitivity to the emotional nature of discussions related to finances, and the ability to balance requirements of federal, state, and institutional programs with concepts of customer service.


*               An ability to clearly communicate in a presentation setting to groups and to individuals.


*               Because of the nature of the information available to this staff member, the employee must be able to incorporate the need for confidentiality of information into every aspect of the job.


*               Ability to work effectively with students who become angry or upset.


*               Must display a consistent attitude of customer service.

*               Preferred but not required 1 year financial experience including customer service.

*               Preferred but not required 2 years experience and familiarity with federal and state financial aid regulations.

Application Procedure:

Qualified applicants please apply online at jobs.okstate.edu.  If assistance is needed, contact OSU Human Resources at (405) 744-7401.  Attach Resume, Cover Letter, Academic Transcripts, and a List of References.  Position open until filled.

OSU is an AA/EEO/E-Verify employer committed to
multicultural diversity. OSU-Stillwater is a tobacco free campus.

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