[Oasfaa] Financial Aid Counselor II: Oklahoma State University
Boyd, Lori
lori.boyd at okstate.edu
Wed Mar 28 11:47:22 CDT 2012
Office of Scholarships and Financial Aid
Financial Aid Counselor II
Job Summary:
* Provide financial aid counseling to students and parents regarding applying for financial assistance, including federal aid and institutional scholarships.
* Review aid applications and determine the necessary data and/or revisions to the Financial Aid Management file.
* Provide both on and off-campus workshops and financial aid presentations to prospective and current students, high schools and civic organizations upon request.
* Monitor the status of aid applications and the accuracy of awards.
Qualifications:
* Bachelor's degree with 1 year related experience.
* Customer service experience in a collegiate setting.
* Excellent listening, verbal and written communication skills.
* Ability to identify issues, investigate reasons/solutions, and develop the most efficient and effective plan of action for each individual situation.
* Sensitivity to the emotional nature of discussions related to finances, and the ability to balance requirements of aid programs with concepts of customer service.
* Ability to work effectively with students who become angry or upset.
* Ability to clearly communicate in a group presentation setting.
* Prefer candidate with Master's degree in Counseling, Student Development, Higher Education, or related field.
Application Procedure:
* Qualified applicants please apply online at jobs.okstate.edu. If assistance is needed, contact OSU Human Resources at (405) 744-7401.
* Attach Resume, Cover Letter, and a List of References.
* Position open until filled.
OSU is an AA/EEO/E-Verify employer committed to
multicultural diversity. OSU-Stillwater is a tobacco free campus.
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