[Oasfaa] Financial Aid Counselor I position at Oklahoma State University
Boyd, Lori
lori.boyd at okstate.edu
Thu Nov 8 12:44:43 CST 2012
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Office of Scholarships and Financial Aid
FINANCIAL AID COUNSELOR I
Job Summary:
* Provide financial aid counseling for students and parents.
* Certify eligibility for specific loan, scholarship, and fee waiver programs.
* Participate in the recruitment and retention of students at OSU.
Qualifications:
* Bachelor's Degree.
* Customer service experience in a collegiate setting.
* Excellent listening, verbal and written communication skills.
* Ability to identify issues, investigate reasons/solutions, and develop the most efficient and effective plan of action for each individual situation.
* Sensitivity to the emotional nature of discussions related to finances, and the ability to balance requirements of aid programs with concepts of customer service.
* Ability to work effectively with students who become angry or upset.
* Ability to clearly communicate in a group presentation setting.
Application Procedure:
Qualified applicants please apply online at jobs.okstate.edu. If assistance is needed, contact OSU Human Resources at (405) 744-7401. Attach Resume, Cover Letter, and a List of References. Position open until filled.
OSU is an AA/EEO/E-Verify employer committed to
multicultural diversity. OSU-Stillwater is a tobacco free campus.
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