[Oasfaa] Financial Aid Counselor Position Opening at Oklahoma State University

[Dale, Susan]

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Office of Scholarships and Financial Aid

FINANCIAL AID COUNSELOR

Job Summary:

*               Provide financial aid counseling for students and parents.
*               Certify eligibility for specific loan, scholarship, and fee waiver programs.
*               Participate in the recruitment and retention of students at OSU.

Qualifications:

Required:
*               Bachelor's Degree.
*               Customer service experience in a collegiate setting.
*               Strong interpersonal skills and excellent listening, verbal and written communication skills.
*               Ability to identify issues, investigate possible reasons/solutions, evaluate possible outcomes, and develop the most efficient and effective plan of action for each individual situation.
*               Sensitivity to the emotional nature of discussions related to finances, and the ability to balance requirements of federal, state, and institutional programs with concepts of customer service.
*               An ability to clearly communicate in a presentation setting to groups and to individuals.
*               Because of the nature of the information available to this staff member, the employee must be able to incorporate the need for confidentiality of information into every aspect of the job.
*               Ability to work effectively with students who become angry or upset.
*               Must display a consistent attitude of customer service.

Preferred:
*               Master's degree in Social Science.
*               Three years of experience related to financial aid counseling to include:
o   Public speaking experience.
o   Experience working with the financial aid process and a background in personal finance.
o   Experience working in an online computer environment or with personal computer applications highly desirable.

Application Procedure:

Qualified applicants please apply online at http://hr.okstate.edu/employment-opportunities  If assistance is needed, contact OSU Human Resources at (405) 744-7401.  Attach Resume, Cover Letter, and a List of References.  Position will remain open until filled.





Oklahoma State University is an Affirmative Action/Equal Opportunity/E-verify employer committed to diversity and all qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, disability or protected veteran status. OSU is a VEVRAA Federal Contractor and desires priority referrals of protected veterans for its openings.





Thank you,




Susan Dale
Administrative Assistant
Office of Scholarships and Financial Aid
Oklahoma State University
119 Student Union * Stillwater, OK  74078-5061
405-744-7440
financialaid.okstate.edu<https://financialaid.okstate.edu/>

[ABO]<https://financialaid.okstate.edu/>
[Certified Healthy Department 2015 logo]

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