[Oasfaa] OSU Office of Scholarships and Financial Aid Position Listing

Tue Jul 7 14:22:00 CDT 2020

The Office of Scholarships and Financial Aid at Oklahoma State University has the following open position:

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Office of Scholarships and Financial Aid

Financial Aid Counselor I or II

Job Summary:

*         Provide financial aid counseling for students and parents.
*         Certify eligibility for specific loan, scholarship, and test fee waiver programs.
*         Participate in the recruitment and retention of students at Oklahoma State University.

Qualifications:

Required:

*         Bachelor's Degree

*         Customer service experience.
*         Strong interpersonal skills and excellent listening, verbal and written communication skills.
*         Ability to identify issues, investigate possible reasons/solutions, evaluate possible outcomes, and develop the most efficient and effective plan of action for each individual situation.
*         Sensitivity to the emotional nature of discussions related to finances, and the ability to balance requirements of federal, state, and institutional programs with concepts of customer service.
*         An ability to clearly communicate in a presentation setting to groups and to individuals.
*         Because of the nature of the information available to this staff member, the employee must be able to incorporate the need for confidentiality of information into every aspect of the job.
*         Ability to work effectively with students who become angry or upset.
*         Must display a consistent attitude of customer service.

Preferred:

*         Bachelor's Degree
*         Experience working with students in a collegiate setting.
*         Public speaking experience.
*         Experience working in an online computer environment or with personal computer applications.
*         Experience working with the financial aid process and a background in personal finance.
*         One year of experience related to financial aid counseling.

Application Procedure:

*         Qualified applicants please apply online at http://hr.okstate.edu/employment-opportunities
*         Contact Human Resources Staff for assistance at (405) 744-2909, email osu-hr at okstate.edu<mailto:osu-hr at okstate.edu?subject=Employment%20Opportunities>.
*         Attach a Resume, Cover Letter, and a List of Professional References.
*         Employment is contingent upon successful completion of a pre-employment background investigations.
*         Position open until filled.

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SUSAN DALE
ADMINISTRATIVE ASSISTANT
Office of Scholarships and Financial Aid
405.744.7440 * 119 Student Union * finaid.okstate.edu<https://nam04.safelinks.protection.outlook.com/?url=finaid.okstate.edu&data=02%7C01%7Csusan.dale%40okstate.edu%7C0111a3379c0c4368f1f208d7104d374a%7C2a69c91de8494e34a230cdf8b27e1964%7C0%7C0%7C636995796136873363&sdata=I9JOrfrztd6eaJ2xn%2FzBjBqiWALuVjbdkC6DfYF2aMs%3D&reserved=0>
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