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<p class="MsoNormal">Dallas,<o:p></o:p></p>
<p class="MsoNormal">I’d advise you post this on the OK, Regional, and National professional organization websites:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">OASFAA <a href="mailto:oasfaa@lists.onenet.net">
oasfaa@lists.onenet.net</a> is the listserv for all OK FA Administrators.<o:p></o:p></p>
<p class="MsoNormal">SWASFAA and NASFAA. I’ll send guidance to you when I hear how to post on these websites.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>To get some support/buy in from the FA counselors that remain in our area, thinking either Felicia or Charles attend the Disney training, and having the group that attends share in a presentation to the rest of Onestop/FA/Bursar
staff so we can implement ideas for Customer Care with our students?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Have you heard anything more about Charles being approved for the test group for a set schedule of working from home?<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Last week, I copied you on my responses to Adam on a couple of students that had scholarships reversed.<o:p></o:p></p>
<p class="MsoListParagraph">Specifically wondering about tuition waiver for Summer Larkin, *20229882, where after My community sent us a check and we applied it, but later determined since she took coursework not in her major in fall, they asked for the money
back- $2516.25. I was able to award/disburse an FSEOG for $1000. See her email to Debbie P. She’s received her max aid otherwise. Has a 2.59 cum gpa and 79% completion rate.<o:p></o:p></p>
<p class="MsoListParagraph">We could just work with her to enroll, and have her sign she’ll use future refunds to pay the now $1516.25 back, unless you want to do a waiver. Either way works.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Sent:</b> Thursday, February 15, 2018 2:40 PM<br>
<b>To:</b> Deborah Price <<a href="mailto:DPrice@uco.edu"><span style="color:#0563C1">DPrice@uco.edu</span></a>><br>
<b>Subject:</b> Re: Community Scholarship for spring 2018<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello Debbie, <span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"> This has caused me major stress with me and my family. I was explaining to the gentlemen that I don’t have job. I am a single mother of two children the only income that is coming in is from my son’s social
security check once month. I live off of my student loans and grant money. I am on government assistance. I don’t receive any tax refund back so where am I suppose to come up with this money? Take from my children mouth? I can’t believe this is happening.
I am approaching my last semester at Uco and never have I ever had a balance. There is just no possible way I can pay all that money. <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Thanks.<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Freestyle Script"">Susan Prater<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">Director<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">UCO Student Financial Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">405.974.2300<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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