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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Times New Roman",serif">Office of Scholarships and Financial Aid<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Times New Roman",serif">Financial Aid Counselor I – OSU-Tulsa<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Times New Roman",serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Times New Roman",serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Times New Roman",serif">Job Summary:<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo3"><span style="font-family:"Times New Roman",serif;color:black">Provide financial aid counseling for students and parents.</span><b><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></b></li><li class="MsoNormal" style="mso-list:l0 level1 lfo3"><span style="font-family:"Times New Roman",serif;color:black">Certify eligibility for specific loan, scholarship, and test fee waiver programs.</span><b><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></b></li><li class="MsoNormal" style="mso-list:l0 level1 lfo3"><span style="font-family:"Times New Roman",serif;color:black">Participate in the recruitment and retention of students at Oklahoma State University.</span><b><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></b></li></ul>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-family:"Times New Roman",serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;color:black"> </span><b><span style="font-family:"Times New Roman",serif">Qualifications:<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-indent:.25in"><b><span style="font-family:"Times New Roman",serif">Required:<o:p></o:p></span></b></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-indent:-.25in;mso-list:l3 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:black">Bachelor's Degree<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l3 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Strong interpersonal skills and excellent listening, verbal, and written communication skills.</span><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l3 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Ability to identify issues, investigate possible reasons/solutions, evaluate possible outcomes, and develop the most efficient and effective plan of action for each
individual situation.</span><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l3 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Sensitivity to the emotional nature of discussions related to finances, and the ability to balance requirements of federal, state, and institutional programs with concepts
of customer service.</span><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l3 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Because of the nature of the information available to this staff member, the employee must be able to incorporate the need for confidentiality of information into every
aspect of the job.</span><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l3 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Ability to work effectively with students who become angry or upset.</span><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l3 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Must display a consistent attitude of customer service.</span><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-indent:.25in"><b><span style="font-family:"Times New Roman",serif">Preferred:<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l4 level1 lfo8"><span style="font-family:"Times New Roman",serif">Customer service experience working with students in a collegiate setting. <o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l4 level1 lfo8">Experience working in an online computer environment or with personal computer applications. <o:p></o:p></li><li class="MsoNormal" style="color:black;mso-list:l4 level1 lfo8"><span style="font-family:"Times New Roman",serif">Experience working with the financial aid process or experience in personal finance. <o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l4 level1 lfo8"><span style="font-family:"Times New Roman",serif">Experience working in an online computer environment or with personal computer applications. <o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l4 level1 lfo8"><span style="font-family:"Times New Roman",serif">Public speaking experience. <o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Times New Roman",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Times New Roman",serif">Application Procedure:<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level2 lfo10">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Qualified applicants please apply online at
<a href="http://hr.okstate.edu/employment-opportunities">http://hr.okstate.edu/employment-opportunities</a> Req ID: Req13450</span><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level2 lfo10">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif">Contact Human Resources Staff for assistance at (405) 744-2909, email
<a href="mailto:osu-hr@okstate.edu?subject=Employment%20Opportunities">osu-hr@okstate.edu</a>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level2 lfo10">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Attach a Resume, Cover Letter, and a List of Professional References.</span><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level2 lfo10">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif">Employment is contingent upon successful completion of a pre-employment background investigations.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in;mso-list:l2 level2 lfo10">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Times New Roman",serif;color:black">Position open until filled.</span><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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