From frank at onenet.net  Tue Sep 10 09:14:07 2013
From: frank at onenet.net (Frank Hedges)
Date: Tue, 10 Sep 2013 09:14:07 -0500
Subject: [VoIP] Fwd: OneNet PRI Price quote
In-Reply-To: <CAFb+J1npOjRa36gLbv8ke30xqzvJ7M6ZJabnW+VNUFvLUbzhNg@mail.gmail.com>
References: <CAFb+J1khOq_k3-gAXtJ3djK2MAh8s-YjaYDjagFuU33i9TPzJQ@mail.gmail.com>
 <ED8B5E7C8E363B4EB2EAC8865CF7A06C33055E@MOSTLS1MSGUSR9E.ITServices.sbc.com>
 <CAFb+J1npOjRa36gLbv8ke30xqzvJ7M6ZJabnW+VNUFvLUbzhNg@mail.gmail.com>
Message-ID: <CAFb+J1==RaXJ0J513PcXCeXr66ampWL+stexK_PdTgy2emvhtQ@mail.gmail.com>

Hi Everyone,

The following thread is information concerning the purchase of a new PRI
for our Internal VoIP and decommission of our ADL/Megacom circuit.

Thanks

Frank Hedges

---------- Forwarded message ----------
From: Frank Hedges <frank at onenet.net>
Date: Thu, Sep 5, 2013 at 1:37 PM
Subject: Fwd: OneNet PRI Price quote
To: Laura Hairrell <laura at onenet.net>
Cc: Ken Ferguson <kferguson at onenet.net>, Brian Burkhart <brian at onenet.net>


Hi Laura and Ken,

Below is the price quote from Jo Ann at AT&T for a Smart Trunk PRI to
replace our existing Megacom circuit that is going to be discontinued by
AT&T on October 31st, 2013.  We need to purchase and configure the Smart
Trunk PRI by October 11th to have sufficient time to configure and schedule
downtime to put the new PRI into production and decommission the Megacom
circuit.

I have attached a copy of the AT&T letter that describes the service they
are discontinuing, which is associated with the Megacom circuit for the
Internal OSRHE/OneNet phone system.

Thanks

Frank Hedges

---------- Forwarded message ----------
From: STEFFENSEN, JO ANN <js2047 at att.com>
Date: Fri, Aug 30, 2013 at 12:15 PM
Subject: RE: OneNet PRI Price quote
To: Frank Hedges <frank at onenet.net>


 Frank****

The additional PRI would cost $520.95 this includes the Smarttrunk
Interface (the t1) plus 23 b-channels 1 d-channel and caller id as well as
the surcharges. ****

I noticed the Super Trunk only has 6 trunks and 100 DIDs and it?s costing
$439.80 (including the 100 DIDs and surcharges) ****

Seems like the Smarttrunk is the better deal. ****

There?s no install charge for provisioning the new Smarttrunk. ****

** **


** **

*From:* Frank Hedges [mailto:frank at onenet.net]
*Sent:* Friday, August 30, 2013 10:41 AM
*To:* STEFFENSEN, JO ANN
*Cc:* Brian Burkhart
*Subject:* OneNet PRI Price quote****

** **

Hi Jody, ****

** **

Can you please provide me a quotation for the PRI we need to provision.****

** **

Thanks****

** **

Frank Hedges****
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From vonley at onenet.net  Wed Sep 11 13:47:35 2013
From: vonley at onenet.net (Von Royal)
Date: Wed, 11 Sep 2013 13:47:35 -0500
Subject: [VoIP] Fwd: [Helpdesk] Not able to forward Receptionist phone
References: <FC6F7E26E9330949948CD8F4563AF23F041696@beta192.otc.local>
Message-ID: <074035F4-F04D-4CF2-977A-B20B077BAFB0@onenet.net>

FYI?

Begin forwarded message:

> From: Joanna Stevens <jstevens at oktax.state.ok.us>
> Subject: [Helpdesk] Not able to forward Receptionist phone
> Date: September 11, 2013 1:35:13 PM CDT
> To: "trouble at onenet.net" <trouble at onenet.net>
> 
> Good Afternoon,
>  
> We need to be able to forward our receptionist phone (319-8550) to voice mail by 5:00p.m. today; closing time.  At this time it shows in the right hand corner that it is forwarded but it is not.  We have other phones with the same issue and one that when I put in the forwarding number it does nothing, will not accept the number. 
>  
> Thanks,
>  
> Joanna Stevens
> Administrative Programs Officer
>  
> Oklahoma Tax Commission
> Legal Division
> 120 N. Robinson, Suite 2000W
> Oklahoma City, OK 73102-7801
>  
> 405-319-8533
>  
> This e-mail message may contain confidential and/or privileged information and is intended for the sole use of the addressed recipient(s).  Any unauthorized review, use, disclosure, or distribution is prohibited and may be unlawful.  If you are not the intended recipient, please contact the sender immediately, delete the original message and destroy all copies. Mistaken or inadvertent transmission or delivery of this e-mail does not waive any confidentiality or privilege to which the sender, the Office of the General Counsel, Oklahoma Tax Commission, Oklahoma State Government or the intended recipient and/or their office/department/ agency may be entitled.
>  
>  

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From alayman at onenet.net  Wed Sep 11 14:14:47 2013
From: alayman at onenet.net (Layman, Ami)
Date: Wed, 11 Sep 2013 19:14:47 +0000
Subject: [VoIP] OneNet PSTN Request
Message-ID: <5BDC9E934F338544BACBB9D4956109532B959BD5@Drake.osrhe.edu>

Please find the attached spreadsheet of charges for each VOIP  customer.  I have added a new customer, so please note the yellow highlight.  Also, there is a customer we have not billed for their services.  We had been operating under an agreement with the Regents, so there is no invoice for this customer.
The PDF is the past 2 months of invoices.

Please let me know if you have questions.


Ami Layman
Assistant Director of Administration
[OneNet_NoTag]
 A division of the Oklahoma State Regents for Higher Education
655 Research Parkway Suite 200
OKC, OK 73104
phone 405.225.9413
fax 405.225.9250
alayman at onenet.net<mailto:alayman at onenet.net>



From: "Hackett, Roy" <rhackett at presidio.com<mailto:rhackett at presidio.com>>
Date: August 30, 2013, 2:10:40 PM CDT
To: "'Von Royal (von at onenet.net<mailto:von at onenet.net>)'" <von at onenet.net<mailto:von at onenet.net>>
Cc: "C'deBaca, Cari" <cari at presidio.com<mailto:cari at presidio.com>>, "Conrad, Brian" <bconrad at presidio.com<mailto:bconrad at presidio.com>>, "Maurello, Tony" <TMaurello at presidio.com<mailto:TMaurello at presidio.com>>
Subject: OneNet PSTN Request
Von, can you provide the last 2 months billing for your PSTN specific to hosting so we can insure we size this correctly.
Thanks
Roy


Roy Hackett | Account Manager
Presidio | www.presidio.com<http://www.presidio.com><http://www.presidio.com>
D: 918.770.4223 | C: 918.605.7932 | F: 918.286.6996 | rhackett at presidio.com<mailto:rhackett at presidio.com><mailto:rhackett at presidio.com>



[Practical thinking for a connected world.]<http://www.presidio.com>


Follow us:

[Follow Presidio on Twitter]<http://www.twitter.com/presidio>

This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
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From frank at onenet.net  Wed Sep 11 15:46:36 2013
From: frank at onenet.net (Frank Hedges)
Date: Wed, 11 Sep 2013 15:46:36 -0500
Subject: [VoIP] Fwd: [Helpdesk] Not able to forward Receptionist phone
In-Reply-To: <074035F4-F04D-4CF2-977A-B20B077BAFB0@onenet.net>
References: <FC6F7E26E9330949948CD8F4563AF23F041696@beta192.otc.local>
 <074035F4-F04D-4CF2-977A-B20B077BAFB0@onenet.net>
Message-ID: <CAFb+J1nmdKkgrLRwxL_aqtMGzG9bAwhAvBMYVsSQqLVYOSp8mQ@mail.gmail.com>

Von,  This issue has been addressed.  Details are in ticket 4088.

Thanks

Frank


On Wed, Sep 11, 2013 at 1:47 PM, Von Royal <vonley at onenet.net> wrote:

> FYI?
>
> Begin forwarded message:
>
> *From: *Joanna Stevens <jstevens at oktax.state.ok.us>
> *Subject: **[Helpdesk] Not able to forward Receptionist phone*
> *Date: *September 11, 2013 1:35:13 PM CDT
> *To: *"trouble at onenet.net" <trouble at onenet.net>
>
> Good Afternoon,****
> ** **
> We need to be able to forward our receptionist phone (319-8550) to voice
> mail by 5:00p.m. today; closing time.  At this time it shows in the right
> hand corner that it is forwarded but it is not.  We have other phones with
> the same issue and one that when I put in the forwarding number it does
> nothing, will not accept the number. ****
> ** **
> Thanks,****
> ** **
> Joanna Stevens****
> Administrative Programs Officer****
>  ****
> Oklahoma Tax Commission****
> Legal Division****
> 120 N. Robinson, Suite 2000W****
> Oklahoma City, OK 73102-7801****
>  ****
> 405-319-8533****
>  ****
> *This e-mail message may contain confidential and/or privileged
> information and is intended for the sole use of the addressed recipient(s).
>  Any unauthorized review, use, disclosure, or distribution is prohibited
> and may be unlawful.  If you are not the intended recipient, please contact
> the sender immediately, delete the original message and destroy all copies.
> Mistaken or inadvertent transmission or delivery of this e-mail does not
> waive any confidentiality or privilege to which the sender, the Office of
> the General Counsel, Oklahoma Tax Commission, Oklahoma State Government or
> the intended recipient and/or their office/department/ agency may be
> entitled.*****
> ** **
> ** **
>
>
>
> _______________________________________________
> VoIP mailing list
> VoIP at lists.onenet.net
> http://lists.onenet.net/mailman/listinfo/voip
>
>
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From rhackett at presidio.com  Wed Sep 11 15:49:07 2013
From: rhackett at presidio.com (Hackett, Roy)
Date: Wed, 11 Sep 2013 20:49:07 +0000
Subject: [VoIP] OneNet PSTN Request
In-Reply-To: <5BDC9E934F338544BACBB9D4956109532B959BD5@Drake.osrhe.edu>
References: <5BDC9E934F338544BACBB9D4956109532B959BD5@Drake.osrhe.edu>
Message-ID: <9DC70375A7CA594AABB410581E87FCF07A7300F7@HQEXCHMBX02.Presidio.Corp>

Thank you Ami.
Roy


Roy Hackett | Account Manager
Presidio | www.presidio.com<http://www.presidio.com>
D: 918.770.4223 | C: 918.605.7932 | F: 918.286.6996 | rhackett at presidio.com<mailto:rhackett at presidio.com>



[Practical thinking for a connected world.]<http://www.presidio.com>


Follow us:

[Follow Presidio on Twitter]<http://www.twitter.com/presidio>



From: Layman, Ami [mailto:alayman at onenet.net]
Sent: Wednesday, September 11, 2013 2:15 PM
To: 'vonley at onenet.net'; voip at onenet.net; Hackett, Roy
Subject: OneNet PSTN Request

Please find the attached spreadsheet of charges for each VOIP  customer.  I have added a new customer, so please note the yellow highlight.  Also, there is a customer we have not billed for their services.  We had been operating under an agreement with the Regents, so there is no invoice for this customer.
The PDF is the past 2 months of invoices.

Please let me know if you have questions.


Ami Layman
Assistant Director of Administration
[OneNet_NoTag]
 A division of the Oklahoma State Regents for Higher Education
655 Research Parkway Suite 200
OKC, OK 73104
phone 405.225.9413
fax 405.225.9250
alayman at onenet.net<mailto:alayman at onenet.net>



From: "Hackett, Roy" <rhackett at presidio.com<mailto:rhackett at presidio.com>>
Date: August 30, 2013, 2:10:40 PM CDT
To: "'Von Royal (von at onenet.net<mailto:von at onenet.net>)'" <von at onenet.net<mailto:von at onenet.net>>
Cc: "C'deBaca, Cari" <cari at presidio.com<mailto:cari at presidio.com>>, "Conrad, Brian" <bconrad at presidio.com<mailto:bconrad at presidio.com>>, "Maurello, Tony" <TMaurello at presidio.com<mailto:TMaurello at presidio.com>>
Subject: OneNet PSTN Request
Von, can you provide the last 2 months billing for your PSTN specific to hosting so we can insure we size this correctly.
Thanks
Roy


Roy Hackett | Account Manager
Presidio | www.presidio.com<http://www.presidio.com><http://www.presidio.com>
D: 918.770.4223 | C: 918.605.7932 | F: 918.286.6996 | rhackett at presidio.com<mailto:rhackett at presidio.com><mailto:rhackett at presidio.com>



[Practical thinking for a connected world.]<http://www.presidio.com>


Follow us:

[Follow Presidio on Twitter]<http://www.twitter.com/presidio>

This message w/attachments (message) is intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments. Please be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.
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From frank at onenet.net  Thu Sep 12 09:46:32 2013
From: frank at onenet.net (Frank Hedges)
Date: Thu, 12 Sep 2013 09:46:32 -0500
Subject: [VoIP] Fwd: Onenet PRI quote
In-Reply-To: <ED8B5E7C8E363B4EB2EAC8865CF7A06C343678@MOSTLS1MSGUSR9E.ITServices.sbc.com>
References: <ED8B5E7C8E363B4EB2EAC8865CF7A06C343678@MOSTLS1MSGUSR9E.ITServices.sbc.com>
Message-ID: <CAFb+J1mi+L6C9xob3fVYq8pjARS42W6D=Tctan=Winuu54Jj7A@mail.gmail.com>

Hi Everyone,

Ken and Laura attached is the quote from Jo Ann on the Smart Trunk we need
to purchase for the Internal Phone System.

Thanks

---------- Forwarded message ----------
From: STEFFENSEN, JO ANN <js2047 at att.com>
Date: Wed, Sep 11, 2013 at 10:34 AM
Subject: Onenet PRI quote
To: "frank at onenet.net" <frank at onenet.net>


 Frank,****

Please see attached quote for 1 new span of Smarttrunks. The column for
DIDs shows zero as you already have existing DID ranges. ****

Let me know if you have any questions. ****

** **

** **

Jody Steffensen ****

Communications Consultant ****

AT&T Business Solutions Customer Care****

AT&T Oklahoma ****

GEM.OK.Orders at RDSMAIL.IMS.ATT.COM ****

** **

** **

** **
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From kferguson at onenet.net  Thu Sep 12 10:11:58 2013
From: kferguson at onenet.net (Ferguson, Ken)
Date: Thu, 12 Sep 2013 15:11:58 +0000
Subject: [VoIP] Onenet PRI quote
In-Reply-To: <CAFb+J1mi+L6C9xob3fVYq8pjARS42W6D=Tctan=Winuu54Jj7A@mail.gmail.com>
References: <ED8B5E7C8E363B4EB2EAC8865CF7A06C343678@MOSTLS1MSGUSR9E.ITServices.sbc.com>
 <CAFb+J1mi+L6C9xob3fVYq8pjARS42W6D=Tctan=Winuu54Jj7A@mail.gmail.com>
Message-ID: <D3CCEEC97FB50045AD0F2B0265C705250FB5B1D5@Columbus.osrhe.edu>

How many spans of Smart Trunks will need to be ordered?

Ken Ferguson
Director of Administration
Oklahoma State Regents for Higher Education
655 Research Parkway Suite 200
Oklahoma City, Oklahoma 73104
P: (405) 225-9463
F: (405) 225-9230
Email: kferguson at osrhe.edu

________________________________
From: Hedges, Frank
Sent: Thursday, September 12, 2013 9:47 AM
To: voip; Hairrell, Laura; Ferguson, Ken
Subject: Fwd: Onenet PRI quote

Hi Everyone,

Ken and Laura attached is the quote from Jo Ann on the Smart Trunk we need to purchase for the Internal Phone System.

Thanks
---------- Forwarded message ----------
From: STEFFENSEN, JO ANN <js2047 at att.com<mailto:js2047 at att.com>>
Date: Wed, Sep 11, 2013 at 10:34 AM
Subject: Onenet PRI quote
To: "frank at onenet.net<mailto:frank at onenet.net>" <frank at onenet.net<mailto:frank at onenet.net>>

Frank,
Please see attached quote for 1 new span of Smarttrunks. The column for DIDs shows zero as you already have existing DID ranges.
Let me know if you have any questions.


Jody Steffensen
Communications Consultant
AT&T Business Solutions Customer Care
AT&T Oklahoma
GEM.OK.Orders at RDSMAIL.IMS.ATT.COM<mailto:GEM.OK.Orders at RDSMAIL.IMS.ATT.COM>




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From fhedges at osrhe.edu  Thu Sep 12 10:41:20 2013
From: fhedges at osrhe.edu (Hedges, Frank)
Date: Thu, 12 Sep 2013 15:41:20 +0000
Subject: [VoIP] Onenet PRI quote
In-Reply-To: <D3CCEEC97FB50045AD0F2B0265C705250FB5B1D5@Columbus.osrhe.edu>
References: <ED8B5E7C8E363B4EB2EAC8865CF7A06C343678@MOSTLS1MSGUSR9E.ITServices.sbc.com>
 <CAFb+J1mi+L6C9xob3fVYq8pjARS42W6D=Tctan=Winuu54Jj7A@mail.gmail.com>
 <D3CCEEC97FB50045AD0F2B0265C705250FB5B1D5@Columbus.osrhe.edu>
Message-ID: <E81351C8652F0A4C982785626A897AE92B84F71F@Drake.osrhe.edu>

Hi Ken,

The quantities listed in the spreadsheet quote Jody sent from AT&T.

Thanks

Frank

From: Ferguson, Ken
Sent: Thursday, September 12, 2013 10:12 AM
To: Hedges, Frank; voip; Hairrell, Laura
Cc: Ferguson, Connie
Subject: RE: Onenet PRI quote

How many spans of Smart Trunks will need to be ordered?

Ken Ferguson
Director of Administration
Oklahoma State Regents for Higher Education
655 Research Parkway Suite 200
Oklahoma City, Oklahoma 73104
P: (405) 225-9463
F: (405) 225-9230
Email: kferguson at osrhe.edu<mailto:kferguson at osrhe.edu>

________________________________
From: Hedges, Frank
Sent: Thursday, September 12, 2013 9:47 AM
To: voip; Hairrell, Laura; Ferguson, Ken
Subject: Fwd: Onenet PRI quote

Hi Everyone,

Ken and Laura attached is the quote from Jo Ann on the Smart Trunk we need to purchase for the Internal Phone System.

Thanks
---------- Forwarded message ----------
From: STEFFENSEN, JO ANN <js2047 at att.com<mailto:js2047 at att.com>>
Date: Wed, Sep 11, 2013 at 10:34 AM
Subject: Onenet PRI quote
To: "frank at onenet.net<mailto:frank at onenet.net>" <frank at onenet.net<mailto:frank at onenet.net>>
Frank,
Please see attached quote for 1 new span of Smarttrunks. The column for DIDs shows zero as you already have existing DID ranges.
Let me know if you have any questions.


Jody Steffensen
Communications Consultant
AT&T Business Solutions Customer Care
AT&T Oklahoma
GEM.OK.Orders at RDSMAIL.IMS.ATT.COM<mailto:GEM.OK.Orders at RDSMAIL.IMS.ATT.COM>




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From VRoyal at osrhe.edu  Wed Sep 18 09:47:23 2013
From: VRoyal at osrhe.edu (Royal, Von)
Date: Wed, 18 Sep 2013 14:47:23 +0000
Subject: [VoIP] Fwd: Agency phone coverage
In-Reply-To: <34417F93CE111C4394ECE7D22151A0A90C5420F0@Columbus.osrhe.edu>
References: <34417F93CE111C4394ECE7D22151A0A90C5420F0@Columbus.osrhe.edu>
Message-ID: <1B39AF04-843B-46F1-9DCC-4062FF9423DC@osrhe.edu>

FYI...

Sent from my iPhone

Begin forwarded message:

From: "Steele, Ricky" <rsteele at osrhe.edu<mailto:rsteele at osrhe.edu>>
Date: September 18, 2013, 8:24:35 AM CDT
To: "Johnson, Dr. Glen" <gjohnson at osrhe.edu<mailto:gjohnson at osrhe.edu>>, "Schmitz, Raquel" <rschmitz at osrhe.edu<mailto:rschmitz at osrhe.edu>>, "Horn, Jolynn" <jhorn at osrhe.edu<mailto:jhorn at osrhe.edu>>, "Schilling, Tiffany" <tschilling at osrhe.edu<mailto:tschilling at osrhe.edu>>, "Anthony, Bob" <banthony at osrhe.edu<mailto:banthony at osrhe.edu>>, "Caddell, Angela" <acaddell at osrhe.edu<mailto:acaddell at osrhe.edu>>, "Hutchison, Tony" <thutchison at osrhe.edu<mailto:thutchison at osrhe.edu>>, "Hunt, Hollye" <hhunt at osrhe.edu<mailto:hhunt at osrhe.edu>>, "Sonobe, Dr. Blake" <bsonobe at osrhe.edu<mailto:bsonobe at osrhe.edu>>, "Paliotta, Amanda" <apaliotta at osrhe.edu<mailto:apaliotta at osrhe.edu>>, "Edington, Rick" <redington at ocap.org<mailto:redington at ocap.org>>, "Royal, Von" <VRoyal at osrhe.edu<mailto:VRoyal at osrhe.edu>>
Cc: "Evans, Chris" <cevans at osrhe.edu<mailto:cevans at osrhe.edu>>
Subject: Agency phone coverage

During a recent discussion with the Chancellor and Vice Chancellors it was decided that implementing a roll pattern feature of our phone system along with a voice mail option at the beginning of the call would be the best solution to provide better coverage for incoming calls.

Here is a brief description of this configuration:
If an incoming call is not answered, a voice mail greeting (see sample below) is presented with an option for the caller to transfer to other staff members.  If the caller chooses the transfer option, an established chain of alternate numbers is called sequentially until the call is answered or the end of the chain is reached. If the end of the chain is reached without answer, the call then goes back to the voicemail option for the original intended recipient.

The following is a sample voice mail greeting to accommodate this setup:
Hi!  This is Ricky Steele.  I?m sorry I can?t take your call right now.  Please leave me a message and I?ll return your call as soon as possible.
If you?d like to speak with one of my staff, please press 9.  Thank you!

Beginning in the next couple of days and continuing for several weeks, one of our technical staff (Chris Evans) will reach out to each of you to work out the specifics that will best meet your area?s needs.  We?ll then coordinate the implementation (including revised voice mail greetings) and testing of your new setup.

It is important to note that some of your areas (OCAP, Legal, Chancellor?s Office, Administration) already have phone coverage setups, such as rolling, in place and we?ll be sure to pay special attention to these as not to disrupt them.

Once we have the new configurations in place and fully tested, we?d like you and your staff to contact our Help Desk whenever you need to modify your setup.  The Help Desk will gather some information about the changes needed  (staff changes and other details about how you want to adjust your current setup), create a Help Desk ticket, and then work closely with our technical team to get your updates made and fully tested in a timely fashion.  This will also give us an opportunity to log your request and related details in our Help Desk ticketing system for future reference.

Please take a minute to review this information and let me know if you have any questions or concerns.

Thanks!
Ricky


Ricky Steele
Executive Director of Research and Information Systems
655 Research Parkway, Suite 200
Oklahoma City, Ok 73104-3603
(405) 225-9244



From frank at onenet.net  Wed Sep 18 17:37:16 2013
From: frank at onenet.net (Frank Hedges)
Date: Wed, 18 Sep 2013 17:37:16 -0500
Subject: [VoIP] Planned Hosted and Internal VoIP Changes
Message-ID: <CAFb+J1=cmn2ni-VQEKMuY8gW17Wmo+in_OYN+0M9oBCv5Wmu-g@mail.gmail.com>

I have been communicating with Jody Steffensen at AT&T and Brian Conrad
with Presidio and we have determined the following:

1. We have two circuits that we are currently being billed for, however
these two circuits are no longer being used.  The two circuit IDs in
question are:  101T1ZF OKCCOKHDW00 OKCYOKCE03T and 102T1ZFN OKCCOKHDW03
OKCYOKCE03T.  Jody has verified the two circuits have no usage, but we are
being billed for them.  I have verified that the PRIs are not utilized for
either internal or hosted VoIP systems.

2. We have a legacy Megacom circuit that has Digital Link service
associated with it.  This circuit is currently being utilized by the
internal (OSRHE) VoIP system.  AT&T is terminating all Digital Link service
on October 31, 2013.  The impact of this change in service are:  The rate
of any outgoing local calls on this circuit will be billed at a higher
rate.  Second, calls made to toll-free numbers cannot be routed over this
circuit.  Third, inbound calls to DID (Direct Inward Dial) numbers will be
disconnected and inbound calls to those numbers will not complete.  In
essence when Digital Link service is discontinued the circuit will become a
Long Distance only circuit.  Since we only have two circuits connected to
the Internal VoIP system and one is becoming a long distance only circuit
we don't have any redundancy for inbound or outbound calls.

Jody, Brian Conrad and I have determined the preferred solution is as
follows:

1. Terminate the two circuits that are no longer being used, which will
save close to $1,000 each month.

2. Order a new PRI that will replace the legacy Megacom circuit.  The new
PRI will be placed in the same trunk group as the existing PRI.  This will
provide redundancy for all inbound and outbound calls in the event one of
the PRIs goes offline.  The new PRI is approximately $500 per month.

3. The new PRI will be brought online, tested and installed into the
existing internal Voice Gateway after hours.

4. The existing toll-free numbers pointing to DIDs on the legacy Megacom
circuit will be moved over to the PRI trunk group after hours.

5. The legacy megacom circuit will be terminated saving close to $500 each
month.

Thanks

Frank Hedges
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From frank at onenet.net  Thu Sep 19 13:22:27 2013
From: frank at onenet.net (Frank Hedges)
Date: Thu, 19 Sep 2013 13:22:27 -0500
Subject: [VoIP] Circuit Changes
Message-ID: <CAFb+J1m7MxC8wr2s2+ptEe-EyNFeKLJtLnyWJdTRRQ5eh+3+dA@mail.gmail.com>

Hi Jody,

Please disconnect the following two circuits:
101T1ZFOKCCOKHDW00 OKCYOKCE03T (Internal/OSRHE VoIP System)
102T1ZFNOKCCOKHDW03 OKCYOKCE03T  (Hosted VoIP System)

Please purchase an additional PRI, as you previously quoted, that will
become part of a trunk group with our existing circuit 101T1ZFNOKCCOKHDW00
OKCYOKCE03T for our Internal/OSRHE VoIP system:


The Purchase Order number is:  P1400011

Thanks

Frank Hedges
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