[CoIT-Security] Phone System

[CoIT Security]

Southwestern Oklahoma State University has been using this Cisco system for about 5 years now. We've had very little issues with it.

What make/model of phone system are you currently using?  Cisco VoIP; Business Edition 6000M Svr (M4); CUCM v. 11.5.1.x

 Is the phone system on-site or hosted?  On-site

Is the phone system IP / VOIP based?  yes

How many phones are in use or what is the capacity of the phone system?  750 phones

How many fax lines are in use?  70

If using IP / VOIP, how are fax lines being handled?  The calls come in and are transferred to our XMedius Fax system that is hosted on an in-house server.

What vendor / provider helped with the implementation / maintenance of the phone system?  Chickasaw Telecom

How were phones deployed when the phone system was installed (third party, internal, etc.)?  Deployed with the assistance of Chickasaw Telecom

Are you satisfied with the system you currently have?  yes

How easy is it to manage and how is it managed?   Day to day is simple enough.  Should problems occur we contact Chickasaw Telecom or put a ticket in with Cisco.

What department manages day-to-day operations of the phone system?  ITS

Are SIP trunks being used for external phone system connectivity?  yes

How much support is needed for the phone system and are support contracts used?  Support is used if something out of the ordinary comes up; support contracts are used

What security concerns did you have with your phone system?

Any other comments -


Karen Klein
Director, Information Technology Services
Southwestern Oklahoma State University
Office:  (580)774-3268

From: CoIT-Security [mailto:coit-security-bounces at lists.onenet.net] On Behalf Of CoIT Security
Sent: Friday, October 27, 2017 10:07 AM
To: COIT Security (coit-security at lists.onenet.net) <coit-security at lists.onenet.net>
Subject: [CoIT-Security] Phone Sysstem

Fellow IT Colleagues,

Cameron University (Lawton, OK) is seeking options to replace an aging PBX system with an IP-PBX / VOIP phone system, many things have change in the phone system world since we last considered this.   If you could help us by completing the survey questions below, that will be very helpful to us in making our decision and also letting us know what other educational facilities are using.  If you have any questions, or would like to speak to me directly, my contact information is below the survey.  Thank you very much for your time!

What make/model of phone system are you currently using?


Is the phone system on-site or hosted?


Is the phone system IP / VOIP based?


How many phones are in use or what is the capacity of the phone system?


How many fax lines are in use?


If using IP / VOIP, how are fax lines being handled?


What vendor / provider helped with the implementation / maintenance of the phone system?


How were phones deployed when the phone system was installed (third party, internal, etc.)?


Are you satisfied with the system you currently have?


How easy is it to manage and how is it managed?


What department manages day-to-day operations of the phone system?


Are SIP trunks being used for external phone system connectivity?


How much support is needed for the phone system and are support contracts used?


What security concerns did you have with your phone system?


Any other comments -



Richard Colavito
Network Administrator
Cameron University
2800 West Gore Blvd.
CETES 102C
Lawton, OK 73505
580-581-5974
rcolavit at cameron.edu<mailto:rcolavit at cameron.edu>
www.cameron.edu<http://www.cameron.edu/>
[Cameron University Logo]

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