[D2l-alert] Feedback Needed on Upgrade

[Meyer, Chris J.]

This upgrade sounds much more complicated and may require more
coordination of parties than I anticipated. I had not counted on D2L
support being involved so much that they would require a fee and that
you would need a PO. This project would definitely be a priority before
any other major upgrades. We could plan on an O.S. upgrade in May or
August. Frank, if you recommend that we hold off and just apply any
service packs that are available on January 2nd, I defer to your
experience with these things. It seems like a lot of hurdles to cram in
the next few days for this to be pulled off smoothly. We do want a
smooth procedure. The downside to applying service packs on PROD now is
that our TEST and our PROD are now on two different versions. The TEST
is on 10.1.0 and PROD is on 10.0.0.

 

Cary, what does D2L recommend for applying service packs to PROD when
they cannot be applied on TEST first?

 

Chris

 

Chris Meyer | Dean, Learning Resources Center | Rose State College |
www.rose.edu <http://www.rose.edu>  
6420 S.E. 15th St. | Midwest City, OK 73110-2799 | v: 405.733.7913 | f:
405.733.7567 | e: cmeyer at rose.edu <mailto:cmeyer at rose.edu>  

 

From: d2l-alert-bounces at lists.onenet.net
[mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Frank Hedges
Sent: Thursday, December 20, 2012 10:03 AM
To: d2l-alert
Subject: [D2l-alert] Feedback Needed on Upgrade

 

Hello Everyone, 

 

I am not sure if everyone gets these notices from D2L, but I will
forward these as I get them.  The notice is listed at the bottom of this
email.  

 

Concerning the possibility of performing an upgrade on Jan 2nd, I
submitted the request to Cary on 12/11 and Cary said it can take
sometime to get a final quote.  Cary informed me today the he should
have a final quoted cost OneNet will incur to migrate to the new 2008
servers tomorrow, Dec. 21.  

 

The most important question now, assuming I get a PO and D2L can
schedule the work for test next week and production on Jan. 2nd, is
everyone comfortable with having a short time to test the upgrade before
we upgrade production?  If D2L can upgrade our test system by Dec. 27th,
that will give everyone 5 calendar days to test.  I am ok with this
since we are not changing the app just upgrading the server OS.  Please
provide feedback, since I know in lieu of the OS upgrade we may want to
have D2L apply a service pack. 

 

Thanks

 

Frank Hedges

 

-------- Original Message --------
From: D2L Customer Service <customerservice at Desire2Learn.com>
Date: Dec 19, 2012 3:50:04 PM
Subject: D2L Customer Service Notification: Latest Windows Framework is
not compatible

To D2L Self-Hosted Clients:

Please be advised that Windows Server 2008 R2 SP1 contains Powershell
3.0 as part of Windows Framework 3.0, which is not compatible with
Desire2Learn deployment software.

 

We recommend that you do not upgrade your D2L servers to this Microsoft
Framework at this time. 

 

If you have already upgraded your D2L environment to this Service Pack,
we recommend that you uninstall the Windows Framework 3.0 until we have
a resolution to this issue. Uninstall information can be found here:
http://support.microsoft.com/kb/2506143
<http://support.microsoft.com/kb/2506143> 

 

If your servers contain this Microsoft Framework, Desire2Learn will be
unable to carry out any deployments or upgrades to your site. As a
result, any deployments or upgrades may potentially be delayed and/or
rescheduled. This includes Service Packs, hotfixes, version upgrades,
tool deployments, customization deployments, etc. 

 

We have posted a News item on the D2L Support Portal and will provide
any new information within this News article.

 

Thank You.

 

Desire2Learn Customer Service & Support

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cid:image001.jpg at 01CDDE01.F501EC90<http://webmail.onenet.net/iwc/svc/wma
p/attach/image001.jpg?token=BB5riiHzjF&mbox=INBOX&uid=123671&number=4&ty
pe=image&subtype=jpeg&process=html%2Cjs%2Clink%2Ctarget%2Cbinhex> 

 

 



--

 

 

Frank Hedges - Systems Engineer

OneNet/Oklahoma State Regents for Higher Education

frank at onenet.net - Ph: 405-225-9183 

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